2020 APHA Books and Electronic Products Catalog - 24

PHARMACY TECHNICIAN RESOURCES

PHARMACY

LIBRARY

®

PHARMACY

LIBRARY

®

The Pharmacy Technician's
Introduction to Pharmacy

Communication & Management
Skills for the Pharmacy Technician

L. MICHAEL POSEY

JODY JACOBSON WEDRET

The Pharmacy Technician's Introduction to Pharmacy
describes issues that technicians often encounter in their
training and on the job. This book provides an insider's
perspective on government regulation, career pathways,
membership organizations, and ethics. It also addresses how
medication therapy management is changing the practice of
pharmacy.

Pharmacy technicians play an important role in the
management and operation of modern pharmacy practices.
They need a working knowledge in areas such as customer
service, protecting patients' health information, ethics, thirdparty payers, medication and inventory control, managing
workflow, staffing, and team building. Because they regularly
interact with colleagues and patients, good communication
skills are also essential. Communication & Management
Skills for the Pharmacy Technician includes a wealth of
practical information on the wide range of communication
and management issues that arise in pharmacy settings. This
book helps pharmacy technicians develop professional skills
that are critical to the efficient operation of the pharmacy.

KEY FEATURES
* Eleven chapters exploring the breadth of pharmacy practice
* Important resources and contact information on
associations, internships, residencies, and periodicals
* Key terms defined in the text's margins and compiled in a
glossary
APhA Member: $29.95-$37.95
Nonmember: $39.95
ISBN: 978-1-58212-093-5
2009 * 192 pages * Softcover

KEY FEATURES:
* Professional communication skills
* Problem-solving skills
* Key issues affecting the pharmacy profession
APhA Member: $26.95-$34.95
Nonmember: $36.95
ISBN: 978-1-58212-103-1
2009 * 204 pages * Softcover

24

TO ORDER: CALL: 800-878-0729 * FAX: 866-411-6620 * WEB: WWW.PHARMACIST.COM/SHOP

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2020 APHA Books and Electronic Products Catalog

Table of Contents for the Digital Edition of 2020 APHA Books and Electronic Products Catalog