APMA News - November/December 2020 - A1

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NO V EMBER / DECEMBER 2020 / ISSUE 67

WHY EMOTIONAL INTELLIGENCE IS MORE IMPORTANT THAN EVER
You may have heard the phrase, " Everyone is fighting a battle you know
nothing about. Be kind always. " This simple sentiment instructs us to be kind
to everyone we meet because we can never know what personal issues that
individual may be dealing with. The very basis of this belief is the practice of
emotional intelligence (EQ).

is what separates simply being a
doctor from being an exceptional
physician and leader. " It is the
great differentiator in leadership potential
and performance, " said Shayna Humphrey,
MEd, in her presentation at this year's YPI.
EQ is what makes us human. And in a year
that has been consumed with a global health
crisis, volatile civil discourse, devastating
natural disasters, and a tumultuous political
landscape (and that was just over the summer!), being human has never been more
important.
Humphrey shared that the World Economic
Forum has ranked EQ as one of the top ten
skills needed in the ever-evolving job market.
As artificial intelligence replaces human cognitive skills, our emotional and social skills
take center stage. EQ focuses on empathy
and self-awareness. Empathy means taking
the time to put yourself in another person's

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APMA gratefully acknowledges the
support of PICA, a ProAssurance
Company, founding sponsor of the
Young Physicians' Program.

shoes while maintaining self-awareness and
reacting in-kind.
Since March, doctors have experienced
patients who are reluctant to keep their
regular appointments for fear of contracting
COVID-19, subsequently putting their own
health even more at risk. Internally, worklife balance has been turned on its head

as office staff and colleagues face unprecedented stress juggling work, children at
home, virtual/distance learning, job loss, or
worse yet, the loss of a loved one. Whether
you are growing a practice and want engaged
patients and high-performing employees or
you are leading a committee or a board, it's
undeniable that leaders set the tone. In the
current climate, demonstrating empathy and
self-awareness, and subsequently practicing high levels of emotional intelligence,
is the best path forward in connecting with
patients, staff, and colleagues to achieve
desired results.

PREVIOUSLY, AT YPI ...

s detailed on page 14 of this
issue of APMA News, the 2020
Young Physicians' Institute
(YPI) was held virtually, October
3-4. In this issue of Your APMA, we
highlight some of the content that
was covered during that meeting.
To review the final program, visit
www.apma.org/ypi.
Meeting attendees can review
presentations in the APMA Online
Learning Center using the previously
provided event log-in information. If
you did not register for the meeting,
keep an eye on your APMA publications for information about how these
materials and presentations will be
made available soon.
The YPI included a panel discussion on different forms of employment contracts, presenting
large-group, small-group, and employed physician perspectives, as well as thoughts from a
practice owner. Clockwise, from top left: Cheree Eldridge, DPM; Melissa Lockwood, DPM;
Rachel Albright, DPM, MPH; and Rebecca Sundling, DPM, MPH.

http://www.apma.org/ypi

APMA News - November/December 2020

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