APMA News - July/August 2024 - 22

coverage corner
Managing Patient
Expectations Post-Surgery
Over the years, many lawsuits have been filed
against physicians because the patient was not satisfied
with a surgical outcome. It could have been
a postoperative complication, delayed healing,
prolonged pain, cosmetically undesirable result,
or a host of other reasons. In the majority of these
cases, the physician was found to have acted within
the standard of care and the case was eventually
dropped, or in the event the case went to trial, the
jury found in favor of the physician. In the meantime,
a lot of time, effort, money, frustration, and
stress was spent on claims in which the medical
care was appropriate.
So, Why Do These Patients Sue?
If the patient's expectations are not met, the
patient is more apt to sue, regardless of whether
malpractice occurred.
22
apmanews
JULY/AUGUST 2024
Managing patient expectations should begin prior
to surgery as part of the informed consent discussion.
You and your patient should have mutually agreed on
the plan of treatment. The patient should have been
fully informed of what is involved pre-, peri-, and
postoperatively and agreed to be an active participant
in treatment. The patient should have also been
informed of the risk of complications.
Postoperatively, continuing discussions with
the patient are important to review preoperative
education and provide ongoing education, inform
the patient of their progress, inform them of
any complications, and answer any questions
or concerns they might have. In the event of a
complication, a physician who has a good rapport
with their patient-and has been open and honest
regarding the patient's condition-is much less
likely to be sued.

APMA News - July/August 2024

Table of Contents for the Digital Edition of APMA News - July/August 2024

Contents
APMA News - July/August 2024 - Cover1
APMA News - July/August 2024 - Cover2
APMA News - July/August 2024 - 1
APMA News - July/August 2024 - 2
APMA News - July/August 2024 - 3
APMA News - July/August 2024 - 4
APMA News - July/August 2024 - Contents
APMA News - July/August 2024 - 6
APMA News - July/August 2024 - 7
APMA News - July/August 2024 - 8
APMA News - July/August 2024 - 9
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APMA News - July/August 2024 - Cover3
APMA News - July/August 2024 - Cover4
APMA News - July/August 2024 - A1
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