SEVERAL MID-SIZED DESIGN FIRMS SHARE BEST PRACTICES AND SECRETS TO SUCCESS By JoAnn Greco JUST C R O W N E P L A Z A N O R T H A U G U S TA , G E O R G I A RIGHT While large design fi rms might seem to have the advantages with fi nancing and staff, and small boutiques carry a reputation for having more time to devote to client relations, the in-between outfits seek out a delicate middle ground-to be both nimble and able to manage a bigger workload. In pre-COVID-19 conversations, we talked to four mid-sized fi rms employing more than 15 staff members that are tackling these issues in order to fi nd that much-coveted balance.