Manufacturing Today - Summer 2010 - (Page 110)

G.A. West & Company / 2009 sales: $160 million / HQ: Chunchula, Ala. / Employees: 1,500 / Services: Industrial fabrication Randy Rowe, sales manager: “[We’re] the only firm in the area that provides services from site clearing through plant startup.” g.a. west has increased its sales volume from $10 million to $16 million in just 10 years. Culture of Respect G.A. West maintains a competitive edge by treating employees and customers well. by barbara mchatton It is little wonder that G.A. West & Company has increased its sales volume from $10 million to $160 million in just 10 years. The industrial construction fabrication firm provides a wide range of services including structural steel fabrication and erection, as well as mechanical and electrical systems installation and main110 SUMMER 2010 tenance. The firm also performs site work including underground piping and dirt removal. And this is just scratching the surface of its capabilities. “G.A. West is the only firm in the area that provides all services from site clearing through plant startup,” says Randy Rowe, sales manager. “We’ve worked for clients in wide array of industries including chemical processing, food and beverage, petroleum refining as well as pulp and paper,” Rowe asserts. “We also offer 20 years of experience.” Serving the Southeastern states, the company follows the basic philosophy of maintaining quality at all costs to ensure customer satisfaction. Rowe claims that 98 percent of the customer base includes repeat clients, which he credits to the company’s stellar service reputation. “We try to work out any issues with clients any way we can – even if we lose money doing that,” he says. One way the company maintains its quality standards is by creating job satisfaction within its employee base. “G.A. West is a safe, comfortable place to work,” Rowe says. “Gary West, the owner, feels that if his employees feel good about working here, they’ll in turn perform to the best of their abilities.” He says West offers an open-door policy to his employees and fosters a professional yet respectful atmosphere. “If there is a problem to be solved – whether with an employee or on a job site – it’s immediately addressed by calmly determining the best course of action to remedy the situation,” Rowe says. The company also rewards employees with safety awards and bonuses. G.A. West also invests in intensive training programs for its employees. “All employees are craft trained and craft tested within the company,” Rowe says. “Our internal training programs assist helper workers in becoming journeymen through an apprenticeship program as well as classroom instruction.” Many of the company’s employees are also crosstrained, enabling them to develop additional talents that make them more marketable. “This versatility helps our workers remain employed and enables us to use them in a variety of projects,” he asserts. The company also offers efficiency

Table of Contents for the Digital Edition of Manufacturing Today - Summer 2010

Manufacturing Today - Summer 2010
Global Strategies
Continuous Improvement
Smart Pricing
Supply Chain
Business Value
Moving Forward
Westmark Products
Byrne Dairy
Ultrafryer Systems Inc.
Wil-Rich LLC & Wishek MFG LLC
American Precision Fabricators
Aqua Products Inc.
Black Diamond Equipment
Columbian Home Products
Control Devices LLC
Endustra Filter Manufacturers Inc
Heil Trailer International
Assembled Products
Order-Matic Corp.
Professional Building Systems Inc.
Smart Start Inc
Bosal International
Ausco Products Inc.
Brodart Company
Cambrex Corp.
Chapin International Inc.
Cleveland Gear Co.
Consolidated Precision Products
Control Flow Inc.
Douglas Autotech Corp.
Fetzer Architectural Products
The FNA Group
Fourslide Spring and Stamping Inc.
G.A. West & Company
Great Lakes Power Group
Grimm Brothers Plastics
Legends Furniture Inc.
National Tube Supply Co.
Optex Systems Inc.
Sunburst Electronics
V.E. Enterprises Inc
W. Soule & Company
Manufacturing Tomorrow

Manufacturing Today - Summer 2010