Children's Hospitals Today - Fall 2017 - 23

TRENDS / FEATURE

one-on-one conversations with the
younger generations about difficult
diagnoses for their children may be
tougher than ever.
The key is to recognize these parents
are still parents. "They still have
concerns about their kids," Dorsey
says. "The difference is how you
communicate and connect with them.
It's how you steer some of the behaviors
so they become compliant if it's a health
issue or proactive if it's a wellness issue."

Forward progress
Miller has gratitude for the quality care
and the overall experience she has found
at Children's Hospital of Wisconsin.
True to her millennial profile, she also
relies heavily on technology when
it comes to managing Maggie's care.

She uses an app to monitor Maggie's
blood sugar checks and insulin doses
while she is in school, and Miller taps
MyChart for information tracking and
communicating with Maggie's care
team at the hospital. She says just in
the two years Maggie has been treated
there, Children's Hospital of Wisconsin
made significant technological and
convenience advancements. "Sometimes,
when you go into a health care setting,
you feel like you've stepped back a few
years because they're not quite caught
up to everything," says Miller. "But at
Children's Hospital of Wisconsin, they
are meeting families' needs."

The one constant
Despite new demands and expectations
from patients and families, one thing is

Peace of Mind.
That's why
we're here.

expected to stay the same as it was 100
years ago. "Having the best and safest
care transcends generations; that is
the one thing that will stay constant,"
says Troy. "And what is it going to be
like five years from now? As children's
hospitals, we know the most important
thing people want is the best and safest
care for their kids. What cascades
from there is convenience, access,
transparent pricing and the ability to
connect with us in the moment when
they need answers to questions."
Megan McDonnell Busenbark is a
writer and founder and principal of
Encore Communications LLC in New
Fairfield, Connecticut.
Send questions or comments to
magazine@childrenshospitals.org.

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washing is to preventing
infections, so is disinfecting
a patient room from top to
bottom. Tru-D is a germeliminating UV disinfection
robot that kills unwanted
pathogens and provides peace
of mind for families of even the
smallest of patients.
Learn more about Tru-D at
tru-d.com/childrens.

TRU-D.COM * 800.774.5799

CHILDREN'S HOSPITAL S TODAY Fall 2017

23


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Table of Contents for the Digital Edition of Children's Hospitals Today - Fall 2017

Contents
Children's Hospitals Today - Fall 2017 - Cover1
Children's Hospitals Today - Fall 2017 - Cover2
Children's Hospitals Today - Fall 2017 - Contents
Children's Hospitals Today - Fall 2017 - 2
Children's Hospitals Today - Fall 2017 - 3
Children's Hospitals Today - Fall 2017 - 4
Children's Hospitals Today - Fall 2017 - 5
Children's Hospitals Today - Fall 2017 - 6
Children's Hospitals Today - Fall 2017 - 7
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Children's Hospitals Today - Fall 2017 - Cover3
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