Children's Hospitals Today - Spring 2017 - 12

Akron Children's Hospital

ROUNDS / FROM EXPERIENCE

Judy Doyle, Parent Advisory Council
coordinator, visits with the Rapp
family at Akron Children's Hospital.

5 ways families
shape a hospital
Here are the biggest lessons learned
from one of the longest-running
parent advisory councils.
BY JUDY DOYLE

12

CHILDREN'S HOSPITAL S TODAY Spring 2017

M

ore than 20 years ago, a parent caregiver provided the inspiration for Akron Children's Hospital to establish one of
the nation's first Parent Advisory Councils (PAC). Joyce Swords'
daughter, Angie, faced a difficult battle with leukemia at the
hospital. After Angie passed, Swords felt lost and wanted to stay
connected with the hospital to help other parents. She wrote to
Akron Children's President and CEO Bill Considine and offered to
help form a council of parents who would share their perspectives
on hospital operations. Today, Akron Children's continues Joyce's
mission to enhance patient and family-centered care through
the eyes of parents. Here are five lessons the hospital has learned
while working with the PAC.

1 | Their voice is crucial

The idea that hospitals would openly seek parents' input on improvements was just emerging in 1995, but it made perfect sense
in Swords' letter to Considine. She suggested a variety of care
enhancements based on her experiences. Swords' words were an
inspiration, and there was no doubt she was the right parent to
lay the groundwork for the PAC to influence positive changes.



Table of Contents for the Digital Edition of Children's Hospitals Today - Spring 2017

Contents
Children's Hospitals Today - Spring 2017 - Cover1
Children's Hospitals Today - Spring 2017 - Cover2
Children's Hospitals Today - Spring 2017 - Contents
Children's Hospitals Today - Spring 2017 - 2
Children's Hospitals Today - Spring 2017 - 3
Children's Hospitals Today - Spring 2017 - 4
Children's Hospitals Today - Spring 2017 - 5
Children's Hospitals Today - Spring 2017 - 6
Children's Hospitals Today - Spring 2017 - 7
Children's Hospitals Today - Spring 2017 - 8
Children's Hospitals Today - Spring 2017 - 9
Children's Hospitals Today - Spring 2017 - 10
Children's Hospitals Today - Spring 2017 - 11
Children's Hospitals Today - Spring 2017 - 12
Children's Hospitals Today - Spring 2017 - 13
Children's Hospitals Today - Spring 2017 - 14
Children's Hospitals Today - Spring 2017 - 15
Children's Hospitals Today - Spring 2017 - 16
Children's Hospitals Today - Spring 2017 - 17
Children's Hospitals Today - Spring 2017 - 18
Children's Hospitals Today - Spring 2017 - 19
Children's Hospitals Today - Spring 2017 - 20
Children's Hospitals Today - Spring 2017 - 21
Children's Hospitals Today - Spring 2017 - 22
Children's Hospitals Today - Spring 2017 - 23
Children's Hospitals Today - Spring 2017 - 24
Children's Hospitals Today - Spring 2017 - 25
Children's Hospitals Today - Spring 2017 - 26
Children's Hospitals Today - Spring 2017 - 27
Children's Hospitals Today - Spring 2017 - 28
Children's Hospitals Today - Spring 2017 - 29
Children's Hospitals Today - Spring 2017 - 30
Children's Hospitals Today - Spring 2017 - 31
Children's Hospitals Today - Spring 2017 - 32
Children's Hospitals Today - Spring 2017 - Cover3
Children's Hospitals Today - Spring 2017 - Cover4
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2024
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2023
https://www.nxtbook.com/nxtbooks/cha/cht_summer_2023
https://www.nxtbook.com/nxtbooks/cha/cht_spring_2023
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2023
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2022
https://www.nxtbook.com/nxtbooks/cha/cht_summer_2022
https://www.nxtbook.com/nxtbooks/cha/cht_spring_2022
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2022
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2021
https://www.nxtbook.com/nxtbooks/cha/cht_2018spring
https://www.nxtbook.com/nxtbooks/cha/cht_2018winter
https://www.nxtbook.com/nxtbooks/cha/cht_2017fall
https://www.nxtbook.com/nxtbooks/cha/cht_2017summer
https://www.nxtbook.com/nxtbooks/cha/cht_2017spring
https://www.nxtbook.com/nxtbooks/cha/cht_2017winter
https://www.nxtbook.com/nxtbooks/cha/cht_2016fall
https://www.nxtbook.com/nxtbooks/cha/cht_2016summer
https://www.nxtbook.com/nxtbooks/cha/cht_2016spring
https://www.nxtbook.com/nxtbooks/cha/cht_2016winter
https://www.nxtbook.com/nxtbooks/cha/cht_2015fall
https://www.nxtbook.com/nxtbooks/cha/cht_2015summer
https://www.nxtbook.com/nxtbooks/cha/cht_2015spring
https://www.nxtbook.com/nxtbooks/cha/cht_2015winter
https://www.nxtbook.com/nxtbooks/cha/cht_2014fall
https://www.nxtbook.com/nxtbooks/cha/cht_2014summer
https://www.nxtbook.com/nxtbooks/cha/cht_2014spring
https://www.nxtbook.com/nxtbooks/cha/cht_2014winter
https://www.nxtbookmedia.com