Children's Hospitals Today - Spring 2017 - 13

FROM EXPERIENCE / ROUNDS

2 | Families need families
Swords helped initiate a mentoring program for parents whose children are
fighting chronic illnesses. Starting with
10 mentors, families were matched and
encouraged to connect on the phone.
Later, the group created the first online
parent-mentor matching website. The
site streamlines the matching process
by allowing parents to search by condition or specialty to find bios of families
with similar experiences. Parents can
then initiate contact through the site.

3 | They bring a new view
Akron Children's PAC has helped staff
better understand the parent's perspective by directly identifying concerns.
For example, PAC members identified

a hospital entrance that was difficult
to navigate with a wheelchair. Akron
Children's head of engineering simulated the process with a PAC advisor's
wheelchair-bound daughter. Witnessing
this difficult process firsthand led the
hospital to improve handicap-accessible
doors facility-wide.

4 | Parents want to help

Parent advisors serve on 26 hospital
committees, including board-level
ones, to influence initiatives. PAC
members are volunteers who are invested in the program and serve as the
hospital's biggest fans. Embedding
parent advisors in various committees makes certain their voices are
heard at all levels of the hospital.

Less
Germs.
More
Smiles.

5 | The future is bright
The PAC model has expanded to support work to improve care. Ohio's pediatric hospitals collaborate through the
Ohio Children's Hospitals' Solutions for
Patient Safety network. Including parents has enabled councils to learn from
each other. This effort has expanded
nationally and includes more than 90
children's hospitals and their PACs.
It's refreshing to know an idea from
one parent had such a big effect on Akron
Children's. Swords' inspiration drives
the hospital to continually gain input
from its biggest advocates-parents.
Judy Doyle is parent advisor coordinator
at Akron Children's Hospital.
Tell your hospital's story. Email magazine
@childrenshospitals.org.

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CHILDREN'S HOSPITAL S TODAY Spring 2017

13


http://www.tru-d.com/childrens http://www.TRU-D.COM

Table of Contents for the Digital Edition of Children's Hospitals Today - Spring 2017

Contents
Children's Hospitals Today - Spring 2017 - Cover1
Children's Hospitals Today - Spring 2017 - Cover2
Children's Hospitals Today - Spring 2017 - Contents
Children's Hospitals Today - Spring 2017 - 2
Children's Hospitals Today - Spring 2017 - 3
Children's Hospitals Today - Spring 2017 - 4
Children's Hospitals Today - Spring 2017 - 5
Children's Hospitals Today - Spring 2017 - 6
Children's Hospitals Today - Spring 2017 - 7
Children's Hospitals Today - Spring 2017 - 8
Children's Hospitals Today - Spring 2017 - 9
Children's Hospitals Today - Spring 2017 - 10
Children's Hospitals Today - Spring 2017 - 11
Children's Hospitals Today - Spring 2017 - 12
Children's Hospitals Today - Spring 2017 - 13
Children's Hospitals Today - Spring 2017 - 14
Children's Hospitals Today - Spring 2017 - 15
Children's Hospitals Today - Spring 2017 - 16
Children's Hospitals Today - Spring 2017 - 17
Children's Hospitals Today - Spring 2017 - 18
Children's Hospitals Today - Spring 2017 - 19
Children's Hospitals Today - Spring 2017 - 20
Children's Hospitals Today - Spring 2017 - 21
Children's Hospitals Today - Spring 2017 - 22
Children's Hospitals Today - Spring 2017 - 23
Children's Hospitals Today - Spring 2017 - 24
Children's Hospitals Today - Spring 2017 - 25
Children's Hospitals Today - Spring 2017 - 26
Children's Hospitals Today - Spring 2017 - 27
Children's Hospitals Today - Spring 2017 - 28
Children's Hospitals Today - Spring 2017 - 29
Children's Hospitals Today - Spring 2017 - 30
Children's Hospitals Today - Spring 2017 - 31
Children's Hospitals Today - Spring 2017 - 32
Children's Hospitals Today - Spring 2017 - Cover3
Children's Hospitals Today - Spring 2017 - Cover4
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