Children's Hospitals Today - Fall 2021 - 27

LEADERSHIP / FEATURE
THE DAY-TO-DAY
LEVERAGE 3 KEYS TO
PROJECT SUCCESS
Directing a team toward a milestone
achievement requires the right mix of determination
and motivation. According
to Edward Hickey, M.D., surgical director
of the Adult Congenital Heart Program
at Texas Children's Hospital in Houston,
there are three characteristics crucial to
leading a successful project:
Inspiration. " You've got to inspire people, "
Hickey says. " You've got to bring
stakeholders on board and make them
realize your ideas are very valuable and
necessary. "
Talent. " It's all about the people-and
having the right people who are hungry,
visionary and dynamic, " Hickey says.
Humility. Leading by example and
sharing credit for successes is instrumental
in keeping all team members on
board. " When things go well, don't beat
your chest and act as if it's only you, "
Hickey says. " Be humble and congratulate
everyone around you. "
BRIDGE THE
GENERATION GAP
The entry of Generation Z into the
workforce means it's likely the first
time ever that four generations-Gen
Z and boomers along with Generation
X and millennials-are working shoulder-to-shoulder.
Such a diverse generational
span in the workplace requires
hospital leaders to understand the perspectives
of each group. " All these generations
have different motivational
factors that attract them to an organization
and keep them there, " says Paul
Kempinski, M.S., FACHE, president and
chief executive officer at Children's
Mercy Kansas City in Missouri. " At our
organization, we want to make sure
we're mindful of that and create a level
of diversity and nimbleness in how we
target and engage these different generations
of workers. "
Understanding those varying perspectives
also forms the basis of an
organizational diversity plan-not unlike
racial and ethnic diversity initiatives,
according to Kempinski.
STAY PRODUCTIVE
WITH TECHNOLOGY
" I can't recommend enough for leaders
to learn how to use technology to help
them be more effective, " says Jason
Foland, M.D., pediatrician-in-chief at
The Studer Family Children's Hospital
at Ascension Sacred Heart in Pensacola,
Florida. " Sticky notes don't cut it. " Here
are Foland's five must-have digital tools:
Video chat. Use for quick interactions.
Secure text messaging. Allows care
teams to discuss patient care issues
quickly and safely.
Email reminders. Build notifications
into emails and tasks to keep all parties
aware of deadlines.
Cloud-based sharing. Enables everyone
to participate in real-time document
editing.
Virtual chat rooms. Quickly and easily
created for groups to discuss issues
rather than long email threads.
CHILDREN'S HOSPITALS TODAY Fall 2021
27

Children's Hospitals Today - Fall 2021

Table of Contents for the Digital Edition of Children's Hospitals Today - Fall 2021

Contents
Children's Hospitals Today - Fall 2021 - Cover1
Children's Hospitals Today - Fall 2021 - Cover2
Children's Hospitals Today - Fall 2021 - Contents
Children's Hospitals Today - Fall 2021 - 2
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