Children's Hospitals Today - Spring 2022 - 13

�� so�e �ases� the �o�s�lti�� ph�si�ia� �o�ld �ot see the �o�s�lt o�de�s ��til the� �he�ked thei� �H� s�ste�
patie�t list� �hi�h �o�ld �e ���e�o�s ho��s late� o� the �e�t da�� �� othe� �ases� the o�de�s �a� �o to the
��o�� p�o�ide� alto�ethe� d�e to the �H��s i�a�ilit� to a�to�ati�all� �o�te �essa�es �ased o� the da� a�d
ti�e o� �essa�e� p�o�ide� a�aila�ilit�� �all s�hed�les� �o�k�lo�s a�d �o�e� ��de�i�� ph�si�ia�s �e�e �o��ed
to �hoose ��o� h��d�eds o� �a�es �ithi� the �H�� �itho�t k�o�i�� i� the �o�s�lti�� ph�si�ia� �as o�
�a�atio�� i� a�othe� �e��e� o� the �a�e tea� sho�ld �e �e�ei�i�� the �o�s�lt� et��
�his p�o�ess o�te� led to �o���sio� a�d ���st�atio� �o� e�e��o�e i��ol�ed i� the �o�s�lt p�o�ess� a�d dela�s
�o� �oth the patie�t a�d hospital�
SOLUTION
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�o�ked �ith ��o�i�ie�t Health to le�e�a�e �H
�o��e�t�s i�te��atio� �ith the �H� a�d ��telli�e�t
�o�s�lt �oti�i�atio� ����� ����tio�alit� to
a�to�ate �essa�e �o�ti��� e�a�le �eal�ti�e
�oti�i�atio� a�d opti�i�e �a�e �o�ti��it��
�H �o��e�t ��i��el� a�d i�telli�e�tl� �o�tes
�essa�es �ased o� si� di��e�e�t �a�to�s� i��l�di��
�li�i�al se��i�e �eso���e a�aila�ilit� ��eside�ts� ��s�
et��� a�d �o�s�lti�� ph�si�ia� �o�k�lo� a�d
p�e�e�e��es� e�s��i�� that the �o�s�lt is
a�to�ati�all� deli�e�ed to the �i�ht pe�so� � the
�i�st ti�e� �he �o�s�lt deli�e�� e�e� allo�s �o�
p�e�e�e��es o� the se��i�es that �o�ld �ot t�pi�all�
�e �oti�ied at �i�ht ��t �o�ld e�pe�t �oti�i�atio�
o� �e� �o�s�lts at the �e�i��i�� o� �o��i�� shi�ts�
�H �o��e�t s�ppo�ts p�e�e��ed �o�k�lo�s �o� �ot
o�l� the �o�s�lti�� p�o�ide� ��t also �o� the
o�de�i�� ph�si�ia�� �he o�de�i�� ph�si�ia� does��t
ha�e to ope� �H �o��e�t at all� ��te��atio� �ith
the �H� allo�s the p�o�ide� to si�pl� lo� i�to the
�H� a�d �e��est the �o�s�lt as the� �o��all�
�o�ld� �he� �e�ei�e a �oti�i�atio� that the
�essa�e has �ee� se�t a�d �a� e�pe�t a ��i�ke�
�espo�se ��o� the �o�s�lti�� ph�si�ia��
L���� ���� ����� ���������� ������
��o�i�ie�t Health spe�iali�es i� p�o�ide� a��ess a�d �e�e��als �a�a�e�e�t th�o��h st�ea�li�ed
�o����i�atio� a�d �o�k�lo�s a��oss health �o����ities �hile deli�e�i�� data a�d i�si�hts �sed to i�p�o�e
patie�t o�t�o�es a�d opti�i�e �i�a��ial pe��o��a��e� �isit ����p�o�i�ie�thealth��o� to lea�� �o�e�
RESULTS
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��p�o�i�� �atie�t �a�e at WakeMed� �his
�elati�el� si�ple app�oa�h to �o�s�lt o�de�s has
d�a�ati�all� i�p�o�ed ti�e to �o�s�lt a�d
i�p�o�ed the le��th o� sta� a��oss the �a�ilit��
�e��i�es �e�e�itti�� ��o� the �H �o��e�t
i�te��atio� a�d ��� i��l�de �a�diolo���
��thopaedi�s� ��l�o�a��� �s��h� �ediat�i�
��do��i�olo��� �ediat�i� ����e��� �ediat�i�
Hospital Medi�i�e� �ediat�i� ��te�si�e �a�es�
�ediat�i� �a�diolo��� �ediat�i� ��olo�� a�d
�ediat�i� �ast�oe�te�olo��� �he hospital pla�s to
�oll the �eat��e o�t to all se��i�es�
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WakeMed Health & Hospitals
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Children's Hospitals Today - Spring 2022

Table of Contents for the Digital Edition of Children's Hospitals Today - Spring 2022

Contents
Children's Hospitals Today - Spring 2022 - Cover1
Children's Hospitals Today - Spring 2022 - Cover2
Children's Hospitals Today - Spring 2022 - Contents
Children's Hospitals Today - Spring 2022 - 2
Children's Hospitals Today - Spring 2022 - 3
Children's Hospitals Today - Spring 2022 - 4
Children's Hospitals Today - Spring 2022 - 5
Children's Hospitals Today - Spring 2022 - 6
Children's Hospitals Today - Spring 2022 - 7
Children's Hospitals Today - Spring 2022 - 8
Children's Hospitals Today - Spring 2022 - 9
Children's Hospitals Today - Spring 2022 - 10
Children's Hospitals Today - Spring 2022 - 11
Children's Hospitals Today - Spring 2022 - 12
Children's Hospitals Today - Spring 2022 - 13
Children's Hospitals Today - Spring 2022 - 14
Children's Hospitals Today - Spring 2022 - 15
Children's Hospitals Today - Spring 2022 - 16
Children's Hospitals Today - Spring 2022 - 17
Children's Hospitals Today - Spring 2022 - 18
Children's Hospitals Today - Spring 2022 - 19
Children's Hospitals Today - Spring 2022 - 20
Children's Hospitals Today - Spring 2022 - 21
Children's Hospitals Today - Spring 2022 - 22
Children's Hospitals Today - Spring 2022 - 23
Children's Hospitals Today - Spring 2022 - 24
Children's Hospitals Today - Spring 2022 - 25
Children's Hospitals Today - Spring 2022 - 26
Children's Hospitals Today - Spring 2022 - 27
Children's Hospitals Today - Spring 2022 - 28
Children's Hospitals Today - Spring 2022 - 29
Children's Hospitals Today - Spring 2022 - 30
Children's Hospitals Today - Spring 2022 - 31
Children's Hospitals Today - Spring 2022 - 32
Children's Hospitals Today - Spring 2022 - Cover3
Children's Hospitals Today - Spring 2022 - Cover4
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2024
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2023
https://www.nxtbook.com/nxtbooks/cha/cht_summer_2023
https://www.nxtbook.com/nxtbooks/cha/cht_spring_2023
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2023
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2022
https://www.nxtbook.com/nxtbooks/cha/cht_summer_2022
https://www.nxtbook.com/nxtbooks/cha/cht_spring_2022
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2022
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2021
https://www.nxtbook.com/nxtbooks/cha/cht_2018spring
https://www.nxtbook.com/nxtbooks/cha/cht_2018winter
https://www.nxtbook.com/nxtbooks/cha/cht_2017fall
https://www.nxtbook.com/nxtbooks/cha/cht_2017summer
https://www.nxtbook.com/nxtbooks/cha/cht_2017spring
https://www.nxtbook.com/nxtbooks/cha/cht_2017winter
https://www.nxtbook.com/nxtbooks/cha/cht_2016fall
https://www.nxtbook.com/nxtbooks/cha/cht_2016summer
https://www.nxtbook.com/nxtbooks/cha/cht_2016spring
https://www.nxtbook.com/nxtbooks/cha/cht_2016winter
https://www.nxtbook.com/nxtbooks/cha/cht_2015fall
https://www.nxtbook.com/nxtbooks/cha/cht_2015summer
https://www.nxtbook.com/nxtbooks/cha/cht_2015spring
https://www.nxtbook.com/nxtbooks/cha/cht_2015winter
https://www.nxtbook.com/nxtbooks/cha/cht_2014fall
https://www.nxtbook.com/nxtbooks/cha/cht_2014summer
https://www.nxtbook.com/nxtbooks/cha/cht_2014spring
https://www.nxtbook.com/nxtbooks/cha/cht_2014winter
https://www.nxtbookmedia.com