Children's Hospitals Today - Spring 2023 - 15

WORKFORCE / FEATURE
The 9 components
of Joy in Work
THE IHI FRAMEWORK for Improving Joy in Work shows the
critical components of a system for ensuring a joyful, engaged
workforce. Four of the nine critical components-physical
and psychological safety, meaning and purpose, choice and
autonomy, and camaraderie and teamwork-are fundamental
human needs that require the greatest attention.
PHYSICAL AND
MEANING AND PURPOSE
PSYCHOLOGICAL SAFETY
Colleagues need to feel they have
adequate precautions to protect them
from physical harm and be free to
express feelings and speak up about
unsafe conditions without retribution.
Daily work should be connected to
what calls individuals to the health
care profession. There is a line of sight
for each person from daily work to the
mission and goals of the organization.
CHOICE AND AUTONOMY
People feel like they have some
choice in how they execute their daily
responsibilities, a voice in the way
things are done in daily work, and a say
in decisions on processes, changes, and
improvements that affect them.
CAMARADERIE AND TEAMWORK
Social cohesion is generated
RECOGNITION AND REWARDS
Effective leaders understand daily
through productive teams, shared
understanding, and trusting
relationships. People have mutual
support, a friend at work, and work
toward something meaningful.
work, regularly provide meaningful
recognition of colleagues' contributions
to purpose, and celebrate outcomes.
The most meaningful rewards are
rarely monetary.
PARTICIPATIVE MANAGEMENT
Joy in work entails leaders creating
space to listen, understand, and
involve colleagues in providing input
into decisions as an essential step
in co-creation and participative
management.
DAILY IMPROVEMENT
WELLNESS AND RESILIENCE
The organization uses improvement
science to identify, test, and implement
improvements to the system or
processes. Teams and the wider
organization undertake regular proactive
learning from defects and successes.
The organization demonstrates that
it values health and wellness of all
employees by cultivating personal
resilience, stress management,
feelings of gratitude, a work-life
balance, and mental health.
REAL-TIME MEASUREMENT
Measurement systems enable regular
feedback about system performance
to facilitate improvement. Daily,
weekly, or monthly feedback is the
norm to ensure effective data for
ongoing improvement.
CHILDREN'S HOSPITALS TODAY Spring 2023
15

Children's Hospitals Today - Spring 2023

Table of Contents for the Digital Edition of Children's Hospitals Today - Spring 2023

Contents
Children's Hospitals Today - Spring 2023 - Cover1
Children's Hospitals Today - Spring 2023 - Cover2
Children's Hospitals Today - Spring 2023 - Contents
Children's Hospitals Today - Spring 2023 - 2
Children's Hospitals Today - Spring 2023 - 3
Children's Hospitals Today - Spring 2023 - 4
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Children's Hospitals Today - Spring 2023 - 32
Children's Hospitals Today - Spring 2023 - Cover3
Children's Hospitals Today - Spring 2023 - Cover4
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