Children's Hospitals Today - Spring 2023 - 24

FEATURE / IMPROVEMENT
Eye on the ball
How to achieve dramatic improvements with data
you already have: five case studies.
By Lynn Martin, Kayla Reece and Daniel Low
AGAINST ALL ODDS, the
Oakland Athletics finished
the 2002 Major League
Baseball season with the
most wins in the league.
They broke an American
League record by winning 20
games in a row-and they
did it with one-third of the
budget of other teams. The
story of how they achieved
that feat has served as an
inspiration and model for an
unlikely organization: Seattle
Children's. The hospital has
produced success stories
across its system using the
Athletics' approach, resulting
in wins like increased
capacity, enhanced clinical
effectiveness, and reduced
health care disparities.
After a devastating loss
in the 2001 playoffs, the
Athletics manager realized
traditional baseball
management methods weren't
working for his team. He hired
an assistant, Paul DePodesta,
to try a new approach using
metrics that industry experts
had largely ignored. Working
backwards from their goal,
DePodesta controversially
decided the most effective
way to win 100 games was
to build a team based on
" on-base percentage " metrics
instead of traditional batting
average metrics. This allowed
the team to find undervalued
players by identifying outliers
within the metrics other
teams were overlooking and
build a team whose collective
skills could win 100 games.
In other words, the Athletics
succeeded because they
measured and managed
what mattered.
Children's hospitals have
access to a treasure trove
of data beyond what any
baseball manager could
dream of, captured by their
electronic medical record
(EMR) systems. Like with the
Athletics, this information
can empower a team-led
improvement process
focusing on data that matters
to achieve remarkable results.
The following case studies
from Seattle Children's show
how frontline clinicians
and leaders used data to
identify outliers who were
outperforming their peers,
not by traditionally recorded
metrics but by process or
outcome measures the teams
deemed important. They
implemented strategies to
replicate these behaviors,
techniques and methods,
and then used real-world
data to create daily feedback
loops to clinicians to create
sustained improvements in
their systems.
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CHILDREN'S HOSPITALS TODAY Spring 2023

Children's Hospitals Today - Spring 2023

Table of Contents for the Digital Edition of Children's Hospitals Today - Spring 2023

Contents
Children's Hospitals Today - Spring 2023 - Cover1
Children's Hospitals Today - Spring 2023 - Cover2
Children's Hospitals Today - Spring 2023 - Contents
Children's Hospitals Today - Spring 2023 - 2
Children's Hospitals Today - Spring 2023 - 3
Children's Hospitals Today - Spring 2023 - 4
Children's Hospitals Today - Spring 2023 - 5
Children's Hospitals Today - Spring 2023 - 6
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Children's Hospitals Today - Spring 2023 - 20
Children's Hospitals Today - Spring 2023 - 21
Children's Hospitals Today - Spring 2023 - 22
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Children's Hospitals Today - Spring 2023 - 27
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Children's Hospitals Today - Spring 2023 - 29
Children's Hospitals Today - Spring 2023 - 30
Children's Hospitals Today - Spring 2023 - 31
Children's Hospitals Today - Spring 2023 - 32
Children's Hospitals Today - Spring 2023 - Cover3
Children's Hospitals Today - Spring 2023 - Cover4
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https://www.nxtbook.com/nxtbooks/cha/cht_winter_2023
https://www.nxtbook.com/nxtbooks/cha/cht_fall_2022
https://www.nxtbook.com/nxtbooks/cha/cht_summer_2022
https://www.nxtbook.com/nxtbooks/cha/cht_spring_2022
https://www.nxtbook.com/nxtbooks/cha/cht_winter_2022
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https://www.nxtbook.com/nxtbooks/cha/cht_2017winter
https://www.nxtbook.com/nxtbooks/cha/cht_2016fall
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https://www.nxtbook.com/nxtbooks/cha/cht_2016winter
https://www.nxtbook.com/nxtbooks/cha/cht_2015fall
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