The ATA Chronicle - November/December 2020 - 17

there, although there are still a lot of
functions and buttons.
■	

Incoming and outgoing language
channels appear on the top panel. One
of the incoming channels is always for
the source (or floor) language (the one
used by the speaker) and the other
channel is used for relay (English in
Figure 4). The outgoing channels are
for the languages you're interpreting
into (French in Figure 4).

■	

On the right side of the screen at the
top you'll see a Microphone button (red
when on/grey when off) and a Cough
button. Two chat windows appear
below these buttons. The first is used
by the virtual booth interpreters and the
moderator and the second is an event
chat for communication between all the
interpreters and moderators working
the event.

■	

On the left side of the screen there are
speaker video windows you can switch
between. In the top right corner, you'll
see the familiar Handover function.

Handover: Interprefy also has a very
nontransparent handover process. If
you click the green " Now " button in
the upper right, you'll see several popup windows that the active and passive
interpreters need to click on before the
handover can take place. I didn't use this
function with my interpreting partners.
Instead, we usually agreed on manual
handover without clicking any buttons.
When the time was right, the passive
interpreter signaled to the active one via
chat that they were ready for handover.
The active interpreter would then finish
their interpreting segment and switch off
their microphone the next time the floor
speaker paused. The other interpreter
would see this and take over. Like in
KUDO, I find it easier to opt for a manual
handover process in Interprefy because
all the buttons and multiple stages of
requesting and confirming handover are
really distracting when interpreting.
Is it possible to listen to the floor
speaker and your interpreting partner
simultaneously? Interprefy does provide
the convenient option of listening to both
the floor speaker and your partner, and
you can even adjust the relative volume of
www.atanet.org

Figure 4: Interprefy's interface for interpreters
these two audio channels. For example,
you can listen to the speaker while
listening to your interpreting partner on a
lower volume setting in the background-
which is a good way to ensure that the
interpreting feed is working-or increase
the volume of your partner's sound.
Onboarding Process: Interprefy's
onboarding process is also well tailored.
It starts with a Skype interview. If
everything goes well, they send you a
checklist with technical requirements for
the interpreter's workstation.
Technical Requirements: The main
technical requirements are:
■	

Laptops: Intel Core i5 (or equivalent
competing brand), 4GB RAM, Windows
10 or higher (if using Mac OS X with
the latest updated operating system)

■	

Second computer or tablet

■	

Ethernet connection (The minimum
download speed required is 8Mbps and
the minimum upload speed required is
4 Mbps)

■	

USB professional microphone
(recommended: Yeti Nano)

■	

High-quality noise-canceling headphones
(recommended: Sennheiser HD200 Pro
and Sennheiser Earbuds SX 3.00)

■	

Software (Google Chrome and
Team Viewer)

After confirming that your equipment
complies with the checklist, Interprefy
provides training on the platform in
the form of a one-hour individual
session with a technical specialist who
demonstrates the platform functions
and answers questions. After that you're
required to pass a brief test (interpreting
a five-minute video that's recorded and
sent to other professional interpreters for
evaluation). If everything goes well, you're
added to the database.
Technical Support: Interprefy's response
to requests is quite good. You can receive
an answer the same day, often within an
hour. Technical support is available and
provided by a platform moderator.
Mobile App: There's a mobile app for
interpreters, but my experience using it
(though I tried it only once) proved that
switching between channels takes more time
than in a browser on a PC. I also found that
the app had a negative impact on the quality
of my interpreting (text segments tend
to get lost). After I spent several minutes
interpreting through the app, I asked my
partner to take over due to these reasons.

VOICEBOXER
https://voiceboxer.com
Voiceboxer is both an event and
RSI platform, which means it doesn't
need additional external programs for
online events.
American Translators Association

17


https://www.voiceboxer.com http://www.atanet.org

The ATA Chronicle - November/December 2020

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