Technology Usage Average Technology Usage by Tour Time 80 70 60 NUMBER OF WORKSPACES USING TECHNOLOGY 50 40 30 20 10 TOUR The New York office of M Moser implemented heat maps (example, opposite) to graphically depict the most-used spaces in a client's existing interior. With this information in hand, the designers can better understand the interior needs for the client's new workplace. In another example (this page), observational data was collected at 90-minute intervals within an office. The graph shows that the majority of work that takes place, regardless of time, is heads-down tasks, often on stationary (desktop or docked) computers. Designers can conclude that, if the company plans to continue working in this manner, the new space needs to accommodate this way of working. Also note that roughly 25 percent of employees are using headphones, which may relate to an office noise issue. 10:00 11:30 1:00 2:30 av tools desktop PC / laptop with monitor headphones laptop (no dock) monitor phone smartphone contract 4:00