Automotive News - December 18, 2017 - Best Practices Supplement - A10

Ryan Dolan
CEO

Joe Falzon
president

Dolan Toyota; Reno, Nev.

Signature Ford-Lincoln; Owosso, Mich.

■ Nominated by Andrew MacKay, Nevada

■ Nominated by Terry Burns, Michigan

Franchised Auto Dealers Association

Ryan Dolan grew up and graduated from
high school in Reno, where he spent
summers working at the family dealership. He says it's especially
rewarding now to give back to his community. He created the Dolan
Class Project, where students in northern Nevada schools compete
annually for $5,000 grants to fund projects that have a positive
impact on the community or environment. Dolan has served on the
boards of the Washoe County Child Advocacy Center; the Athletic
Association of the University of Nevada, Reno; and the Reno-Sparks
New Car Dealers Association.

Joe Falzon started in the dealership
business as an auto technician, working
during the day and attending college at night. Today he owns two
Signature dealerships in central Michigan, working alongside his
daughter and business partner, Angie. Through the efforts of his
employees, the dealerships have raised more than $100,000 for
local high schools through Ford Drive 4 UR School events. Falzon
also backs food banks; Respite Volunteers of Owosso, which
supports caregivers and families; St. Jude's Children's Research
Hospital; and Toys for Tots.

David Edwards
owner

William Fenton
president and dealer principal

Edwards Auto Group; Council Bluffs, Iowa

Toyota of Keene; East Swanzey, N.H.

■ Nominated by Bruce Anderson, Iowa

■ Nominated by Peter J. McNamara, New

Automobile Dealers Association

David Edwards began selling cars right out
of high school and by age 21 was promoted
to used-car manager. After rising to general manager of the
owners' Datsun store, he eventually took over what is now Edwards
Nissan and Kia, one of his nine dealership locations. Edwards has
been chairman, vice chairman, secretary and district director of
the Iowa Automobile Dealers Association. He has worked hard
for his community as a member of the Council Bluffs Industrial
Foundation. In 2017, Edwards was inducted into the hall of fame at
his alma mater, Abraham Lincoln High School in Council Bluffs.

Hampshire Automobile Dealers Association

In junior high, William Fenton worked at
a body shop, learning everything he could
about cars. He purchased his first dealership in 1986 and now
owns five New Hampshire stores. Fenton says that because he and
his wife grew up in challenging circumstances, they are committed
to helping people in need. He hosts an annual golf tournament
that has raised nearly $1 million over the past 25 years for the
Community Kitchen in Keene. The Fenton family and dealerships
have helped nearly 100 organizations-treatment facilities,
shelters, community agencies and national groups-through time,
sponsorships and donations.

Steven Ewing
president

Dorothy Fitzgerald
president

Wade Ford Inc.; Smyrna, Ga.

Fitzgerald Subaru; Rockville, Md.

■ Nominated by Damon Lester, National

■ Nominated by John O'Donnell, Washington

Association of Minority Automobile Dealers

Steven Ewing, a graduate of Delaware State
University, opened his first Ford dealership
in 1989. His long relationship with Ford has included dealerships
in several cities, from New Jersey to Georgia. Ewing's Wade Ford
team donates money, time and materials to the Atlanta Mission,
an organization that provides shelter, rehabilitation and training
to homeless individuals. This year, he received the Pathways to
Excellence Award from Clark Atlanta University and a proclamation
from the city of Smyrna recognizing his good works. Ewing also
champions the Fulton County Schools, Sophie's Voice Foundation
and Atlanta Diaper Relief.

| 10

Automobile Dealers Association

Area New Automobile Dealers Association

In 1966, Dorothy Fitzgerald joined her
brother, Jack, as a temporary employee
answering phones at his Dodge dealership. She fell in love with the
business and never left. Fitzgerald and her brother now operate
12 dealerships in three states. She co-founded the Montgomery
County Students Automotive Trades Foundation, a public-private
partnership that has provided work-study opportunities for
high school students for nearly 40 years. An avid animal-welfare
supporter, Fitzgerald has held regular pet adoption events at her
dealerships and is a board member for the Friends of Montgomery
County Animals. She also supports Operation Outreach-USA.



Table of Contents for the Digital Edition of Automotive News - December 18, 2017 - Best Practices Supplement

Lincoln store in California aims for new experience, buyers
Cox files antitrust suit against CDK
Partner sues megadealer Taylor for fraud
Retiring Lear CEO sees bets pay off
Honda will have partners, not tie-ups
EV startups try to avoid auto giant footsteps
AMG up to nearly 10% of Mercedes U.S. sales
Pay us for recalled used cars, dealers say
Nissan design boss ushers in high-tech era that honors Japan's past
A-class sedan right for U.S., Mercedes says
GTS versions expected to lift Boxster, Cayman
New variants a boost for Porsche 911
Buick tries to make Regal stand out
Fusion's future unclear
Fuel cells: Scaling up is hard to do
Used-car disrupters tip hands on future
Treating new cars like a works of art
Kuhnt's efforts to fix relations need Munich's support
It is finally happening, sort of
VW is right -- take it from forklifts
Lincoln missed an opportunity
Honda took the appropriate action
Nissan applies EV learning in new Leaf
Takata recalls are improving, industry notes
Aptiv, Valens working to slash car wiring
VW rethinks parts units' competitive potential
Toyoda Gosei stalks a new world of products
Honeywell's turbocharger business goes it alone in '18
For EV startups, China looms large
How China plans to create giant state-owned carmaker
Dealer anniversaries
'Nobody knows' the extent of Taylor's empire
Stylist sticks by Chris Bangle in sickness, in health
Think Lennon would've liked a trip in this baby?
Global pullback confounds ex-GM exec
EPA a fan of Toyota's leanness
Automotive News - December 18, 2017 - Best Practices Supplement - Intro
Automotive News - December 18, 2017 - Best Practices Supplement - A1
Automotive News - December 18, 2017 - Best Practices Supplement - A2
Automotive News - December 18, 2017 - Best Practices Supplement - A3
Automotive News - December 18, 2017 - Best Practices Supplement - A4
Automotive News - December 18, 2017 - Best Practices Supplement - A5
Automotive News - December 18, 2017 - Best Practices Supplement - A6
Automotive News - December 18, 2017 - Best Practices Supplement - A7
Automotive News - December 18, 2017 - Best Practices Supplement - A8
Automotive News - December 18, 2017 - Best Practices Supplement - A9
Automotive News - December 18, 2017 - Best Practices Supplement - A10
Automotive News - December 18, 2017 - Best Practices Supplement - A11
Automotive News - December 18, 2017 - Best Practices Supplement - A12
Automotive News - December 18, 2017 - Best Practices Supplement - A13
Automotive News - December 18, 2017 - Best Practices Supplement - A14
Automotive News - December 18, 2017 - Best Practices Supplement - A15
Automotive News - December 18, 2017 - Best Practices Supplement - A16
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