Automotive News Canada - June 2018 - v2 - 25

AUGUST 9 * NACE AUTOMECHANIKA ATLANTA

P RO GRAM MING GE AR E D JU S T FO R YO U
9:00am

Lessons on Leadership From Three Decades in Fixed Ops
* Bob Cawley, Fixed Operations Director, Horne Auto Group

9:45am

Panel: Game-Changing Innovations
* Bill Housholder, Director of Fixed Operations, Ganley Management
* Ruth Tomczyk, Parts and Service Director, Esserman Auto Group
* David Wright, Fixed Operations Director, Shaheen Chevrolet
* MODERATOR: Lee Harkins, Owner, M5 Management Services

10:50am

Compensation Plans for Service Department Employees
* Andy Church, Founder and Chief Executive Officer, ASE Americas

11:30am

Panel: The Future of Service Loaners
* Trevor Gile, Managing Partner, Motorcars Honda
* Russell Lemmer, Executive Vice President of Mobility and Retail Automotive, Dealerware

1:30pm

DEMONSTRATION: "Tech Live Look"
Porsche will demonstrate its ingenious augmented reality service bay technology

2:00pm

Panel: Success Stories in Recruiting Technicians
* Bernard Hyland, Director, Industry/Automotive Management Services, CALIBRE Systems
* Rob Morrison, Director of Aftersales, Pfaff Automotive Partners

2:30pm

What You Need to Know About Telematics, Data Access and Cyber Security
* Bob Redding, Washington, D.C., Representative, Automotive Service Association
* MODERATOR: Dan Risley, President & Executive Director, Automotive Service Association

3:15pm

Panel: Getting More Out of Fixed Ops as Profits Vanish Elsewhere
* Vera Sandiford, Fixed Operations Manager/Vice President, DeLuca Toyota
* Tully Williams, Fixed Operations Director, Del Grande Dealer Group

3:45pm

The Future of Fixed Ops in a Mobility Era
* Frank Ferrara, Principal, Traction-Labs
(Former parts and service chief for Hyundai Motor America)

REGISTER FOR THIS AUTOMOTIVE NEWS EVENT AT:

autonews.com/fojforum

IN ASSOCIATION WITH:

EXCLUSIVE LEAD SPONSOR:

GOLD SPONSOR:

For sponsorship information, contact Ellen Dennehy at
edennehy@autonews.com or (313) 446-6039


http://www.autonews.com/fojforum

Table of Contents for the Digital Edition of Automotive News Canada - June 2018 - v2

Automotive News Canada - June 2018 - v2 - Intro
Automotive News Canada - June 2018 - v2 - 1
Automotive News Canada - June 2018 - v2 - 2
Automotive News Canada - June 2018 - v2 - 3
Automotive News Canada - June 2018 - v2 - 4
Automotive News Canada - June 2018 - v2 - 5
Automotive News Canada - June 2018 - v2 - 6
Automotive News Canada - June 2018 - v2 - 7
Automotive News Canada - June 2018 - v2 - 8
Automotive News Canada - June 2018 - v2 - 9
Automotive News Canada - June 2018 - v2 - 10
Automotive News Canada - June 2018 - v2 - 11
Automotive News Canada - June 2018 - v2 - 12
Automotive News Canada - June 2018 - v2 - 13
Automotive News Canada - June 2018 - v2 - 14
Automotive News Canada - June 2018 - v2 - 15
Automotive News Canada - June 2018 - v2 - 16
Automotive News Canada - June 2018 - v2 - 17
Automotive News Canada - June 2018 - v2 - 18
Automotive News Canada - June 2018 - v2 - 19
Automotive News Canada - June 2018 - v2 - 20
Automotive News Canada - June 2018 - v2 - 21
Automotive News Canada - June 2018 - v2 - 22
Automotive News Canada - June 2018 - v2 - 23
Automotive News Canada - June 2018 - v2 - 24
Automotive News Canada - June 2018 - v2 - 25
Automotive News Canada - June 2018 - v2 - 26
Automotive News Canada - June 2018 - v2 - 27
Automotive News Canada - June 2018 - v2 - 28
Automotive News Canada - June 2018 - v2 - 29
Automotive News Canada - June 2018 - v2 - 30
Automotive News Canada - June 2018 - v2 - 31
Automotive News Canada - June 2018 - v2 - 32
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