Automotive News Canada - August 2019 - v2 - F22

FIXED OPS JOURNAL

FORUM FACTS
What: Fixed Ops Journal Forum
When: Nov. 12-13
Where: Hyatt Regency Grand Cypress,
Orlando
Cost: $295 through Aug. 31; $395
after
Sign up: autonews.com/fojforum

FOJ Forum II

Our second annual conference will be held Nov. 12-13 in Orlando. We'll
focus on generating ideas that you can implement right away while casting
an eye on issues shaping the service department of tomorrow.
EXCLUSIVE LEAD SPONSOR

THE PROGRAM
EVs as a
Dealership Service
Opportunity

The Future of
Service in the Era
of Shared Mobility

The Benefits
of a Service BDC

Nate Chenenko, director,
Carlisle & Co.

Anthony Rodio, CEO,
yourmechanic.com

Sarah Vantine, service
business development center
director, Scott Clark Auto
Group

A Conversation
With Dick Chitty

Bringing a
Championship
Mentality
to Fixed Ops

Focus on the
Hours, Not the
Dollars

Richard Chitty, retired parts
and service chief, Toyota
Motor Sales U.S.A.

Train Your
Technicians to
Write Service
Estimates

Mark Hargreaves, service
manager, Gator Chrysler-Jeep-Dodge-Ram

The 'Best' Way
to Customer Pay

Tom Kane, fixed operations
director, Universal Nissan-Hyundai-Genesis

On the Front Lines
of Safety
Jason Levine, executive
director, Center for Auto
Safety

PAGE 22

AUGUST 2019

Tully Williams, fixed
operations director, Niello Co.

Cecil Sims, parts and service
director, Mercedes-Benz of Birmingham

What Serving
Disney Customers
Taught Me About
Auto Service

PLUS:

Alan Starling, president,
Starling Automotive Group

Harkins

BONUS
Profit Builders Workshop, featuring
DealerPro's Don Reed. A hands-on,
two-hour session where you'll learn to
identify and review primary causes of
poor performance, discover hidden profit
opportunities, set goals for profit
improvement and strategize new
processes to reach those goals.

Reed

Veig

Coaches, Cornered
 Lee Harkins, owner, M5 Management

Services
 Don Reed, CEO, DealerPro Training
 Almog Veig, director, fixed operations,
David Lewis & Associates
Attendees will have a chance to put three
veteran consultants on the spot with their
most pressing questions.


http://www.autonews.com/fojforum http://www.yourmechanic.com

Automotive News Canada - August 2019 - v2

Table of Contents for the Digital Edition of Automotive News Canada - August 2019 - v2

Automotive News Canada - August 2019 - v2 - Intro
Automotive News Canada - August 2019 - v2 - 1
Automotive News Canada - August 2019 - v2 - 2
Automotive News Canada - August 2019 - v2 - 3
Automotive News Canada - August 2019 - v2 - 4
Automotive News Canada - August 2019 - v2 - 5
Automotive News Canada - August 2019 - v2 - 6
Automotive News Canada - August 2019 - v2 - 7
Automotive News Canada - August 2019 - v2 - 8
Automotive News Canada - August 2019 - v2 - 9
Automotive News Canada - August 2019 - v2 - 10
Automotive News Canada - August 2019 - v2 - P1
Automotive News Canada - August 2019 - v2 - P2
Automotive News Canada - August 2019 - v2 - 11
Automotive News Canada - August 2019 - v2 - 12
Automotive News Canada - August 2019 - v2 - 13
Automotive News Canada - August 2019 - v2 - 14
Automotive News Canada - August 2019 - v2 - 15
Automotive News Canada - August 2019 - v2 - 16
Automotive News Canada - August 2019 - v2 - 17
Automotive News Canada - August 2019 - v2 - 18
Automotive News Canada - August 2019 - v2 - 19
Automotive News Canada - August 2019 - v2 - 20
Automotive News Canada - August 2019 - v2 - 21
Automotive News Canada - August 2019 - v2 - 22
Automotive News Canada - August 2019 - v2 - 23
Automotive News Canada - August 2019 - v2 - 24
Automotive News Canada - August 2019 - v2 - 25
Automotive News Canada - August 2019 - v2 - 26
Automotive News Canada - August 2019 - v2 - 27
Automotive News Canada - August 2019 - v2 - 28
Automotive News Canada - August 2019 - v2 - 29
Automotive News Canada - August 2019 - v2 - 30
Automotive News Canada - August 2019 - v2 - 31
Automotive News Canada - August 2019 - v2 - 32
Automotive News Canada - August 2019 - v2 - F1
Automotive News Canada - August 2019 - v2 - F2
Automotive News Canada - August 2019 - v2 - F3
Automotive News Canada - August 2019 - v2 - F4
Automotive News Canada - August 2019 - v2 - F5
Automotive News Canada - August 2019 - v2 - F6
Automotive News Canada - August 2019 - v2 - F7
Automotive News Canada - August 2019 - v2 - F8
Automotive News Canada - August 2019 - v2 - F9
Automotive News Canada - August 2019 - v2 - F10
Automotive News Canada - August 2019 - v2 - F11
Automotive News Canada - August 2019 - v2 - F12
Automotive News Canada - August 2019 - v2 - F13
Automotive News Canada - August 2019 - v2 - F14
Automotive News Canada - August 2019 - v2 - F15
Automotive News Canada - August 2019 - v2 - F16
Automotive News Canada - August 2019 - v2 - F17
Automotive News Canada - August 2019 - v2 - F18
Automotive News Canada - August 2019 - v2 - F19
Automotive News Canada - August 2019 - v2 - F20
Automotive News Canada - August 2019 - v2 - F21
Automotive News Canada - August 2019 - v2 - F22
Automotive News Canada - August 2019 - v2 - F23
Automotive News Canada - August 2019 - v2 - F24
Automotive News Canada - August 2019 - v2 - F25
Automotive News Canada - August 2019 - v2 - F26
Automotive News Canada - August 2019 - v2 - F27
Automotive News Canada - August 2019 - v2 - F28
Automotive News Canada - August 2019 - v2 - F29
Automotive News Canada - August 2019 - v2 - F30
Automotive News Canada - August 2019 - v2 - F31
Automotive News Canada - August 2019 - v2 - F32
Automotive News Canada - August 2019 - v2 - F33
Automotive News Canada - August 2019 - v2 - F34
Automotive News Canada - August 2019 - v2 - F35
Automotive News Canada - August 2019 - v2 - F36
Automotive News Canada - August 2019 - v2 - F37
Automotive News Canada - August 2019 - v2 - F38
Automotive News Canada - August 2019 - v2 - F39
Automotive News Canada - August 2019 - v2 - F40
Automotive News Canada - August 2019 - v2 - F41
Automotive News Canada - August 2019 - v2 - F42
Automotive News Canada - August 2019 - v2 - F43
Automotive News Canada - August 2019 - v2 - F44
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