Fixed Ops Journal - May 2016 - (Page 58)

FIXED OPS JOURNAL FIXED IN TIME 1956 White lab coats were mandatory for all parts-counter staff at Kayser Ford-Lincoln in Madison, Wis. Macy's-like Christmas decorations filled parts cases, including a "rotors in snow" display. PHOTO COURTESY KAYSER AUTOMOTIVE GROUP PAGE 58 MAY 2016 Have a great photo of your dealership's service department from years gone by? Submit it to Fixed Ops Journal; we'll run one every issue. Please send clear photos that are 5 by 7 inches or larger and 300 dots per inch resolution or higher to foj@autonews.com.

Table of Contents for the Digital Edition of Fixed Ops Journal - May 2016

Fixed Ops Journal - May 2016
Contents
Editor’s Letter
Service Counter
Legal Lane
Profit Builder
‘Grease monkey’?
Hail
Photo story
Richard Truett
High light
Service satisfaction
Certification
Tsunami
Recalls
90-second oil change
Financing fixes
Supreme Court
Tech trends
Top 50
5 Minutes With
Shop Talk
Fixed in Time

Fixed Ops Journal - May 2016

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