FIXED OPS JOURNAL MORE PHOTOS: autonews.com/ lexusportlandpics Q&A WITH VANDE LINDE: autonews.com/Daveqa THE PERSONALITIES Service Director Dave VandeLinde, top, says he visited almost every Lexus dealership in the U.S. as a factory field rep. He calls his shop right for Portland: comfortable, not ostentatious. Greeter Kaya Percy is the captain of the valet staff and first point of contact with customers. Noah Goffena runs the business development center, which handles inbound and outbound calls. PHOTOS BY FRITZ LIEDTKE PAGE 24 JUNE 2017http://www.autonews.com/lexusportlandpics http://www.autonews.com/Daveqa