This is the second issue of 2018. The final four: June 18 Oct. 22 Aug. 20 Dec. 17 Fixed Ops Managers" will be presented by Larry Edwards at 2 p.m. ET on Wednesday, May 23. Sign up at autonews.com/fixedopsquestions > Print copies > Past webinars Subscribers to Automotive News will receive Fixed Ops Journal along with their weekly issue six times this year. Individual copies are available to nonsubscribers for $6. Call 877-8121584. > Digital editions All Automotive News subscribers who receive weekly digital editions also receive digital editions of Fixed Ops Journal. Current and past issues also can be accessed from autonews.com. Look for the Fixed Ops Journal box on the right side of the home page. Go to autonews.com/ fixedopswebinars for replays > Videos Check out these Fixed Ops Journal video reports: An inside look at a Honda dealer's oil-change assembly line: autonews.com/ oilchangevideo The brand may be dead, but Saab owners keep coming back for original equipment parts: autonews.com/ saabpartsvideo > Letters to the Editor See Page 35 of this issue. Keep the conversations going by sending your thoughts to foj@autonews. com. Please put "LETTER" in the subject line. > Twitter @FixedOpsJournal > Next webinar > Website "Questions Dealers Must Be Asking Their autonews.com/fixedops SO ADVANCED, IT'S SIMPLE. Introducing DOMINION VISION CRM ™ Powered by CRMSuite So advanced it continuously learns the best times to contact each customer. So simple it contacts them for you, even if you forget. See more at TransformYourCRM.com PAGE 10 APRIL 2018http://www.autonews.com/fixedopsquestions http://www.autonews.com/fixedopswebinars http://www.autonews.com/fixedopswebinars http://www.autonews.com/oilchangevideo http://www.autonews.com/saabpartsvideo http://www.autonews.com http://www.autonews.com/fixedops http://www.TransformYourCRM.com