Fixed Ops Journal - August 2020 - F5

Customer retention
starts with
customer attention.
Stacey C.,
Account Sales Executive

You always want your customers to be happy with your service. And you want your CSI scores to reflect it.
The CDK Service solution helps achieve both with a powerful tablet interface that lets you greet customers
in the lane with their vehicle history in hand. Once servicing is underway, use email and text alerts,
instant messaging, and an easy-to-read tracking dashboard to give customers up-to-the minute updates.
So they're never in the dark. And your CSI scores are never out of whack.

Because we're
dealer people.

IMPROVE CSI SCORES

© 2020 CDK Global, LLC / CDK Global is a registered trademark of CDK Global, LLC. 20-9085


https://www2.cdkglobal.com/l/146251/2020-07-09/2ffds6

Fixed Ops Journal - August 2020

Table of Contents for the Digital Edition of Fixed Ops Journal - August 2020

Contents
Fixed Ops Journal - August 2020 - FIntro
Fixed Ops Journal - August 2020 - F1
Fixed Ops Journal - August 2020 - F2
Fixed Ops Journal - August 2020 - Contents
Fixed Ops Journal - August 2020 - F4
Fixed Ops Journal - August 2020 - F5
Fixed Ops Journal - August 2020 - F6
Fixed Ops Journal - August 2020 - F7
Fixed Ops Journal - August 2020 - F8
Fixed Ops Journal - August 2020 - F9
Fixed Ops Journal - August 2020 - F10
Fixed Ops Journal - August 2020 - F11
Fixed Ops Journal - August 2020 - F12
Fixed Ops Journal - August 2020 - F13
Fixed Ops Journal - August 2020 - F14
Fixed Ops Journal - August 2020 - F15
Fixed Ops Journal - August 2020 - F16
Fixed Ops Journal - August 2020 - F17
Fixed Ops Journal - August 2020 - F18
Fixed Ops Journal - August 2020 - F19
Fixed Ops Journal - August 2020 - F20
Fixed Ops Journal - August 2020 - F21
Fixed Ops Journal - August 2020 - F22
Fixed Ops Journal - August 2020 - F23
Fixed Ops Journal - August 2020 - F24
Fixed Ops Journal - August 2020 - F25
Fixed Ops Journal - August 2020 - F26
Fixed Ops Journal - August 2020 - F27
Fixed Ops Journal - August 2020 - F28
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