Nailpro - December 2017 - 52

technology comes into play. "Every small business owner should
employ a Closed Circuit TV (CCTV) surveillance system," Moraca
says. He recommends making the cameras highly visible; this
discourages a would-be criminal from acting on impulse. Be
strategic with their placement; set up a CCTV camera 7 feet
from the front door and from behind the receptionist desk
to prevent "sweet-hearting," a common retail scheme where
a friend of the receptionist receives three items, but only
purchases one.
Preventing "sweet-hearting" is also a lot easier if you encourage a
strong and positive work culture, according to Bramlet. "If everyone
is working toward the same goals and the team knows that it's not
just the owner who will suffer because of theft, everyone will work
together," she reasons.

Monitor the Money
More business during the holidays means you'll see increases
in foot traffic and cash flow. To effectively deal with higher cash
volume, be sure to thoroughly vet your front desk staff. "Do a
background check to confirm that they have no history of theft,"
says Devon Kirk, director of sales, marketing and public relations for
GetPayroll.com. "If they're new, verify their employment; confirming
accuracy on their employment application works as a step toward
validating their honesty and integrity." To discourage sticky fingers
(for cash and retail) with new or temporary employees, Moraca
suggests using this tactic: "Tell them how people have stolen from
you in the past-walk them through what happened and what you
did to combat it. This shows them what could happen should they
go down the same path."

LOSS
PREVENTION:
SALON OWNERS
WEIGH IN

Here's how four salon owners keep their retail
where it should be-on the shelves or in the hands
of paying customers.

"We have a retail showcase with lights
at the top. It's all glass, but it has a
lock and key. We also have a log of
everything in the cabinet and we do
inventory checks regularly."
-Candice Idehen, owner, Bed of Nails Nail Bar, New York, NY

"We have security cameras all over
the salon and monitor theft through
them, in addition to enacting regular
inventory counts. At the end of a shift,
we do employee bag checks with
each other to ensure that no one is
taking anything they shouldn't."
-Carla Hatler, owner, Lacquer, Austin, TX

"Normally, we actively perform inventory
reposting and counting weekly, but we
up it to biweekly (should time permit)
during the holidays. It's good to hold
people accountable because they
take pride in making sure that report is
accurate each week."
"We use a Canary security camera
system to monitor the front desk and
studio. The team is aware that the
cameras are always on and recording,
and we can backtrack 30-plus days to
pull video. [The cameras] are subtle and
fit well within our decor, so they're not
obtrusive, but [act as] a silent reminder
that we're paying attention."
-Ryan McEnaney, owner, Frenchies Modern Nail Care,
Woodbury, MN

52

NAILPRO

DECEMBER

2017

PHOTO: GETTYIMAGES/STOCKPLANETS/ISTOCK

-Valerie Griggs, owner, 20 Lounge, El Segundo, CA


http://www.GetPayroll.com

Table of Contents for the Digital Edition of Nailpro - December 2017

Contents
Nailpro - December 2017 - Intro
Nailpro - December 2017 - Cover1
Nailpro - December 2017 - Cover1a
Nailpro - December 2017 - Cover1b
Nailpro - December 2017 - Cover2
Nailpro - December 2017 - 1
Nailpro - December 2017 - 2
Nailpro - December 2017 - 3
Nailpro - December 2017 - 4
Nailpro - December 2017 - 5
Nailpro - December 2017 - 6
Nailpro - December 2017 - 7
Nailpro - December 2017 - 8
Nailpro - December 2017 - 9
Nailpro - December 2017 - 10
Nailpro - December 2017 - 11
Nailpro - December 2017 - 12
Nailpro - December 2017 - 13
Nailpro - December 2017 - 14
Nailpro - December 2017 - 15
Nailpro - December 2017 - Contents
Nailpro - December 2017 - 17
Nailpro - December 2017 - 18
Nailpro - December 2017 - 19
Nailpro - December 2017 - 20
Nailpro - December 2017 - 21
Nailpro - December 2017 - 22
Nailpro - December 2017 - 23
Nailpro - December 2017 - 24
Nailpro - December 2017 - 25
Nailpro - December 2017 - 26
Nailpro - December 2017 - 27
Nailpro - December 2017 - 28
Nailpro - December 2017 - 29
Nailpro - December 2017 - 30
Nailpro - December 2017 - 31
Nailpro - December 2017 - 32
Nailpro - December 2017 - 33
Nailpro - December 2017 - 34
Nailpro - December 2017 - 35
Nailpro - December 2017 - 36
Nailpro - December 2017 - 37
Nailpro - December 2017 - 38
Nailpro - December 2017 - 39
Nailpro - December 2017 - 40
Nailpro - December 2017 - 41
Nailpro - December 2017 - 42
Nailpro - December 2017 - 43
Nailpro - December 2017 - 44
Nailpro - December 2017 - 45
Nailpro - December 2017 - 46
Nailpro - December 2017 - 47
Nailpro - December 2017 - 48
Nailpro - December 2017 - 49
Nailpro - December 2017 - 50
Nailpro - December 2017 - 51
Nailpro - December 2017 - 52
Nailpro - December 2017 - 53
Nailpro - December 2017 - 54
Nailpro - December 2017 - 55
Nailpro - December 2017 - 56
Nailpro - December 2017 - 57
Nailpro - December 2017 - 58
Nailpro - December 2017 - 59
Nailpro - December 2017 - 60
Nailpro - December 2017 - 61
Nailpro - December 2017 - 62
Nailpro - December 2017 - 63
Nailpro - December 2017 - 64
Nailpro - December 2017 - 65
Nailpro - December 2017 - 66
Nailpro - December 2017 - 67
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Nailpro - December 2017 - 69
Nailpro - December 2017 - 70
Nailpro - December 2017 - 71
Nailpro - December 2017 - 72
Nailpro - December 2017 - 73
Nailpro - December 2017 - 74
Nailpro - December 2017 - 75
Nailpro - December 2017 - 76
Nailpro - December 2017 - 77
Nailpro - December 2017 - 78
Nailpro - December 2017 - 79
Nailpro - December 2017 - 80
Nailpro - December 2017 - 81
Nailpro - December 2017 - 82
Nailpro - December 2017 - 83
Nailpro - December 2017 - 84
Nailpro - December 2017 - 85
Nailpro - December 2017 - 86
Nailpro - December 2017 - 87
Nailpro - December 2017 - 88
Nailpro - December 2017 - 89
Nailpro - December 2017 - 90
Nailpro - December 2017 - 91
Nailpro - December 2017 - 92
Nailpro - December 2017 - 93
Nailpro - December 2017 - 94
Nailpro - December 2017 - 95
Nailpro - December 2017 - 96
Nailpro - December 2017 - 97
Nailpro - December 2017 - 98
Nailpro - December 2017 - 99
Nailpro - December 2017 - 100
Nailpro - December 2017 - 101
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Nailpro - December 2017 - 103
Nailpro - December 2017 - 104
Nailpro - December 2017 - 105
Nailpro - December 2017 - 106
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Nailpro - December 2017 - 108
Nailpro - December 2017 - 109
Nailpro - December 2017 - 110
Nailpro - December 2017 - 111
Nailpro - December 2017 - 112
Nailpro - December 2017 - 113
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Nailpro - December 2017 - 116
Nailpro - December 2017 - 117
Nailpro - December 2017 - 118
Nailpro - December 2017 - 119
Nailpro - December 2017 - 120
Nailpro - December 2017 - Cover3
Nailpro - December 2017 - Cover4
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