The Bottom Line - Fall 2020 - 28

OFFICE OF PAY AND RETIREMENT SERVICES
HOW WE ARE SUCCEEDING

APPLICATION AND
SECURITY UNIT
By Patricia Walker

M

y team and I worked with management to implement communications
with Agencies to ensure timely approval
of Time & Labor which is the source data
needed to successfully process payroll. We
also provide round-the-clock support in the
early days to Agencies to resolve issues that
would have had an adverse effect on timely
payroll payments.
Specifically, the Applications & Security
Unit lead by Patricia Walker & comprised
of Johny Pathrose and Wanda Dunham
did the following to mitigate non-payment
of paychecks during our early phase of
COVID-19 work status:

28 | THE BOTTOM LINE

1.	 Sent reminders for QALs to make sure
the time has entered & approved for
their respective Agencies
2.	 Ran and analyzed Time & Labor
reports to identify employees with
outstanding time approvals and/or no
time submissions & sent to QALs for
approval
3.	 Steps one and two was done before
each payroll was processed
4.	 We also provide around the clock
support to QALs & Timekeepers that
needed help with resolving time &
labor exceptions, time & labor entry,
access for time approval, TRC code
selection and various other issues. *



The Bottom Line - Fall 2020

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