The Bottom Line - Fall 2020 - 54

NFPHC CONTINUED
Accounts Payable (AP) is responsible for
paying hospital vendors to ensure the continued availability of goods and services.
The AP staff of three is remotely producing weekly vendor checks and processing
transactions. One person is required to go
onsite on Fridays to facilitate check printing.
In addition, that person processes and distributes the mail. All vendor invoices sent
to the department via email, fax, or mail, are
matched with the appropriate documentation and processed. AP is responsible
for managing the Skilled Nursing Facilities
(SNF) Trust Fund. There was a challenge
during the transfer of patients from the SNF
and, managing the disbursement of money
from the Resident Trust Fund. The team was
required to produce hand-written checks
and manually deliver them to the Hospital.
The General Accounting department is
responsible for reviewing and reporting all of
the Hospital's financial transactions, such as
journal entries, reconciliations and financial
analysis, which are signed and approved
online by the Controller. We also produce
monthly financial statements and board
presentations.
To maintain a cohesive team and deal
with staff challenges, we have daily, early
morning, all staff telephone "huddles" to

54 | THE BOTTOM LINE

discuss urgent/hot issues. Also, every
Thursday, we have a ZOOM meeting so we
can see each other and discuss operational
and other issues. These activities have been
quite helpful because they often bring information that one person is aware of but is
new to the rest of the team.
Additionally, every second Wednesday,
the CFO has a ZOOM meeting with the
OCFO staff to discuss outstanding issues
and give the staff a Q&A opportunity and
provide updates and key information.
Finally, team members have each other's telephone numbers and can contact
individual or multiple team members via
teleconferencing.
In summary, management has received
comments from each of the employees
on their COVID19 experiences and have
expressed gratitude and appreciation to
OCFO management for developing and
implementing the remote working process.
The Controller's staff relay that they have
the necessary technology and equipment
to perform needed functions, and most
said that their individual productivity has
increased because there are no interruptions remotely. They also indicated that the
benefits of working in a remote environment
include less time commuting.



The Bottom Line - Fall 2020

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