The Bottom Line - Fall 2020 - 8

PROUD EMPLOYEE
OF OCFO
By Jeff Gander

I

s anyone else emotionally tired? I know I
am. I miss my coworkers. I miss Southwest,
DC, with all its sounds and energy. I even
miss the Metro-even that one car with no
A.C.! Being stuck in my bedroom office, kids
interrupting, wearing a collared shirt with
pajama pants - things have really changed.
No more Starbucks with coworkers, shaking
hands before meetings, or small talk in the
hallways about DC sports. I long for the return
of our vibrant and fully open city life.
It has been a unique and challenging six
months. The combination of mandatory stayat-home orders, disrupted routines, and
full-time remote work-conducted through
extended screen time-has resulted in completely new ways of living, working, and interacting. There are pros and cons. More flexibility but less structure. No long commutes
but blurrier lines between family and business.
Saving money on lunch and happy hours, but
missing conversations with colleagues. Nice
to hear from everyone, but please, PLEASE
mute your mic while others are speaking! It
has been an adjustment to say the least.

8 | THE BOTTOM LINE

In times of uncertainty, stability keeps us
sane. We need routine, we need support,
and we need each other. In that vein, OCFO
has been my anchor and a familiar friend,
my beacon of normalcy. From Day 1 of this
crisis, with grace, tact and thoughtful planning, our organization unified quickly to prioritize health, safety, and productivity. Our
Executive team stepped up to lead from the
front and bring empathy and order to a confusing and chaotic time. Our amazing staff
adapted to new environments and procedures
to ensure our city and resident services have
the funding they need. New technologies were
deployed to improve the abrupt transition we
faced. Processes were re-engineered, policies updated, and schedules shifted to stay
effective. OCFO prioritized what matters and
continues to navigate successfully through a
unique and difficult time. I am so proud of my
organization - this is how a strong and healthy
culture handles tough challenges.
Culture is often overlooked and taken
for granted in good times, but it becomes
essential in challenging times. It is an internal commitment that carries us forward
when we least expect it. We have found
strength and direction in our SMARTER
values. They have helped the organization avoid pitfalls, not get bogged down in
uncontrollable externals and stay focused
in the face of uncertainty. Over these last
six months, I have watched us leverage our



The Bottom Line - Fall 2020

Table of Contents for the Digital Edition of The Bottom Line - Fall 2020

IN THIS ISSUE
The Bottom Line - Fall 2020 - 1
The Bottom Line - Fall 2020 - 2
The Bottom Line - Fall 2020 - IN THIS ISSUE
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