The Bottom Line - Spring 2018 - 7

CFO'S JOURNAL cont.
of the SMARTER values that define our
culture.
At the start of next fiscal year, October
1, 2018, we will begin the use of a new
performance management system that
reflects the SMARTER values. The new
evaluation process will equally weight the
performance goals and the SMARTER
competencies to send the message that
our cultural values matter as much as our
technical acumen.
Modeling Our Values in
Our Behavior and our Work
I commonly hear individuals or groups
say, "They are not exhibiting SMARTER
then why should I"? Employees often say
that when their supervisor or manager
falls short of what they expect. For sure,
managers and supervisors are expected
to model and uphold the organizational
culture, which is why we spend a significant amount of our executive meetings
on the topic. However, I want to remind
everyone, our value statement says, "I will
strive to...", not, "I will if they will strive
to..." My simple message to everyone in
leadership positions is hire, promote and
reward those who exemplify our values
and provide training, assistance and
resources to everyone to achieve them.
Everyone is expected to contribute to and
support our culture and values.
Building a successful culture is the
responsibility of us all, not just managers
and supervisors. When you see someone

doing a great job, even if it is your coworker,
providing customer service or going that
extra mile to be accountable, thank them,
talk about it with each other, and encourage each other. The best way to build culture is to tell stories about you and your
colleagues successes. I ask that you not
just walk by the value statement poster
in your area as you leave work each day,
but think about which ones you did well
and which ones you can improve on, and
think about and share how you can help
the organization do better.
In the near future, we will be rolling out a
calendar of programs related to promoting
our SMARTER culture. If you have ideas that
assist in promoting the SMARTER values,
send Jeff Gander an email with your ideas.
In the spirit of "See It, Own It, Solve It, Do
It," we need suggestions not complaints,
and please send them with your name. If
you thought of it, you are the person most
likely to help successfully realize it. We will
also be developing an employee OCFO
wide survey to measure where we need
to improve in our value-based culture program. Continuous improvement applies to
all we do, even our culture.
Thank you to everyone for all you do
every day.

Send us your ideas about how
to promote SMARTER Values!

SPRING 2018 | 7



Table of Contents for the Digital Edition of The Bottom Line - Spring 2018

The Bottom Line
Table of Contents
CFO’s Journal: Why a Value-Based Culture is Important and the Journey Ahead for the OCFO
DC Leads the Way in Long-Term Infrastructure Planning
2018 DC Institutional Investor Conference
Continuous Improvement Office: The First Four Months
Risky Business
OHR Training and Development Highlights
Office of the General Counsel: Working with the Mayor, City Council and the Congress
The Bottom Line - Spring 2018 - The Bottom Line
The Bottom Line - Spring 2018 - 2
The Bottom Line - Spring 2018 - Table of Contents
The Bottom Line - Spring 2018 - CFO’s Journal: Why a Value-Based Culture is Important and the Journey Ahead for the OCFO
The Bottom Line - Spring 2018 - 5
The Bottom Line - Spring 2018 - 6
The Bottom Line - Spring 2018 - 7
The Bottom Line - Spring 2018 - DC Leads the Way in Long-Term Infrastructure Planning
The Bottom Line - Spring 2018 - 9
The Bottom Line - Spring 2018 - 10
The Bottom Line - Spring 2018 - 11
The Bottom Line - Spring 2018 - 2018 DC Institutional Investor Conference
The Bottom Line - Spring 2018 - 13
The Bottom Line - Spring 2018 - Continuous Improvement Office: The First Four Months
The Bottom Line - Spring 2018 - 15
The Bottom Line - Spring 2018 - Risky Business
The Bottom Line - Spring 2018 - 17
The Bottom Line - Spring 2018 - OHR Training and Development Highlights
The Bottom Line - Spring 2018 - 19
The Bottom Line - Spring 2018 - Office of the General Counsel: Working with the Mayor, City Council and the Congress
The Bottom Line - Spring 2018 - 21
The Bottom Line - Spring 2018 - 22
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