design:retail - June 2014 - (Page 22)

innovation 022 Digital Visual O NLINE SHOPPING no longer is just a trend for retail to contend with-it's now a component of everyday consumer buying behavior. So, why wouldn't a retailer want to take every opportunity to make that experience just as brand-specific and memorable as a trip to the physical store? That's where Digital VM comes in. Short for Digital Visual Merchandising and generated by an interdisciplinary team of visual merchandising and e-commerce professionals from Stuttgart, Germany-based LIGANOVA GmbH, Digital VM aims to avoid the typical e-commerce "catalog aesthetic" and transmit the art and storytelling of exquisite product presentation to the online world. "We tried to find a way to transfer the basic idea JUNE 2014 DESIGNRETAILONLINE.COM of emotionalizing customers through window concepts and in-store designs into e-commerce for a better online shopping experience," explains Ruppert Bodmeier, head of digital marketing and e-commerce for LIGANOVA. In order to activate customers and generate sales-the same objectives for any bricks-and-mortar store-Digital VM aims to make product presentation as appealing as possible for the online customer. To ensure a holistic and authentic product staging, merchandise is presented with an emotional undertone, including advice on individual style, recommended combinations or suggestions for matching accessories. It might even include the designer's original sketch or tell a story about a product's conception or how it is made. Additional information boxes, photos in different settings, and audio and video enhancements all help achieve this goal, in addition to parallax scrolling, which allows customers to generate a 3-D perspective of a product in a digital environment. Storytelling is another major component of the new platform, telling relevant stories around the product relating to current trends and topics. A community hub is part of this activation, including relevant links from blogs, online magazines, forums or any media coverage of the product. LIGANOVA launched its first Digital VM website with footwear startup Munda:rt, and is currently in discussions with several high-fashion brands. The idea is to get a jumpstart on what the future will bring next. "E-commerce will become more emotional," Bodmeier says. "What we are trying to do is simulate a digital customer consultant on every product page." - Alison Embrey Medina Photos courtesy of LIGANOVA http://www.DESIGNRETAILONLINE.COM

Table of Contents for the Digital Edition of design:retail - June 2014

design:retail - June 2014
Contents
Editor’s Note
Show Talk
On Trend
Inspirations
We Love This!
We Love This!
Designer Picks
Innovation
Postcard
Have You Heard?
Mingle
The Visual Eye
Searching for Steve Jobs
Araldi1930
The Creative Factor
Meny
adidas
Products
Backstory

design:retail - June 2014

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