Digital Dealer - May 2019 - 40

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From Left: Phil Sura of UnityWorks, Jessica Roberts of Facebook,
Julio Gonzalez of Google, and Dennis Jackson of Pandora

self-promoter, having input on every
subject and sharing passionate anecdotes of his Mitsubishi Store in Brooklyn, New York (brooklynmitsubishi.
com). To end the day, Erich Gail set the
stage for a community-first mindset as
moderator for Wednesday afternoon's
keynote panel featuring Doug Wilson of
Wilson Auto Group (wilsonautogroup.
com) and Time's 2019 Dealer of the Year
John Alfirevich, owner of Apple Chevrolet (applechevy.com).
Digital Dealer hosted a memorable
party at Mango's, sponsored by LetGo
(us.letgo.com) with great music and
plenty of salsa (and not the kind for
dipping). While some party-goers were
content to just dance, others enjoyed

40

M AY 2 0 1 9

networking over beverages with new and
old friends.
Closing keynote speaker Gail Kasper,
owner of GKTV (gailkasper.com), captured our attention after breakfast on
Thursday, with a presentation focusing
on brand development through social
media video intention, creation, and
release (aka posting). Followed by the
final round of sessions, including Denise
Casagrande of PCG Digital (pcgdigital.
com) stopping thumbs in their tracks
in the social marketing realm, and
George Nenni of Generations Digital
(generationsdigital.com) honing on
Google Analytics and paid search metrics.
Who's Paying for This?

D I G I TA L D E A L E R . C O M

Frank Lopes of Forrest & Blake Advertising

Being the soothsayer of many an "E"
brand and now the owner of my own,
I'm constantly impressed with the level
of talent defining, creating, and representing automotive technology. The
DD26 expo solutions did not disappoint.
The new and cool tech represented
was amazing for professional customer engagement, even if mixed with
subtle notes of "how can you know that
about me" and hints of "that could be
downright creepy." Nonetheless, the
technology available to dealers today is
incredible.
There were a few new faces on the
expo floor as well as old friends with new
solutions. One of the notable newcomers was Cartender (cartender.com), a


http://www.gailkasper.com http://www.applechevy.com http://us.letgo.com http://www.generationsdigital.com http://www.cartender.com http://www.DIGITALDEALER.COM

Digital Dealer - May 2019

Table of Contents for the Digital Edition of Digital Dealer - May 2019

Digital Dealer - May 2019
Contents
A Message from the Show Director
Data Doesn’t Lie: Improve Your Fixed Ops Department and Yield Higher ROI for Your Dealership
Buyers Pickier in Today’s Buy/Sell Market
The Greatest Threat for Survival Could Be You
The Tales of a Parts Pro...
Developing a Revenue Center
Top 5 Reasons Dealers Need to Engage Their State Dealer Association
Interview with Doug Wilson
Broadcast Advertising Back to the Future!
Demystifying Digital Marketing: Using Metrics to Assess Effectiveness
10 Traits of an Extraordinary Social Media Manager
The Whole-Dealership Data Layer: The Time Has Come to Unify Your Data and Measure ROI
Digital Dealer 26 Rewind
Inspire Your Guest to Invest
The 4 Laws of Influential Conversations –Part 2
Million-Dollar Question: Can You Sell Cars?
Digital Dealer - May 2019 - Digital Dealer - May 2019
Digital Dealer - May 2019 - Cover2
Digital Dealer - May 2019 - 1
Digital Dealer - May 2019 - Contents
Digital Dealer - May 2019 - 3
Digital Dealer - May 2019 - A Message from the Show Director
Digital Dealer - May 2019 - 5
Digital Dealer - May 2019 - Data Doesn’t Lie: Improve Your Fixed Ops Department and Yield Higher ROI for Your Dealership
Digital Dealer - May 2019 - 7
Digital Dealer - May 2019 - Buyers Pickier in Today’s Buy/Sell Market
Digital Dealer - May 2019 - 9
Digital Dealer - May 2019 - 10
Digital Dealer - May 2019 - 11
Digital Dealer - May 2019 - The Greatest Threat for Survival Could Be You
Digital Dealer - May 2019 - 13
Digital Dealer - May 2019 - 14
Digital Dealer - May 2019 - 15
Digital Dealer - May 2019 - The Tales of a Parts Pro...
Digital Dealer - May 2019 - 17
Digital Dealer - May 2019 - Developing a Revenue Center
Digital Dealer - May 2019 - 19
Digital Dealer - May 2019 - Top 5 Reasons Dealers Need to Engage Their State Dealer Association
Digital Dealer - May 2019 - 21
Digital Dealer - May 2019 - Interview with Doug Wilson
Digital Dealer - May 2019 - 23
Digital Dealer - May 2019 - 24
Digital Dealer - May 2019 - 25
Digital Dealer - May 2019 - 26
Digital Dealer - May 2019 - 27
Digital Dealer - May 2019 - Broadcast Advertising Back to the Future!
Digital Dealer - May 2019 - 29
Digital Dealer - May 2019 - Demystifying Digital Marketing: Using Metrics to Assess Effectiveness
Digital Dealer - May 2019 - 31
Digital Dealer - May 2019 - 32
Digital Dealer - May 2019 - 10 Traits of an Extraordinary Social Media Manager
Digital Dealer - May 2019 - 34
Digital Dealer - May 2019 - 35
Digital Dealer - May 2019 - The Whole-Dealership Data Layer: The Time Has Come to Unify Your Data and Measure ROI
Digital Dealer - May 2019 - 37
Digital Dealer - May 2019 - Digital Dealer 26 Rewind
Digital Dealer - May 2019 - 39
Digital Dealer - May 2019 - 40
Digital Dealer - May 2019 - 41
Digital Dealer - May 2019 - Inspire Your Guest to Invest
Digital Dealer - May 2019 - 43
Digital Dealer - May 2019 - The 4 Laws of Influential Conversations –Part 2
Digital Dealer - May 2019 - 45
Digital Dealer - May 2019 - Million-Dollar Question: Can You Sell Cars?
Digital Dealer - May 2019 - 47
Digital Dealer - May 2019 - 48
Digital Dealer - May 2019 - Cover3
Digital Dealer - May 2019 - Cover4
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