Digital Dealer - July 2019 - 7

SIGNIFICANT COST SAVINGS AND INTERNAL
EFFICIENCIES GENERATED ANNUALLY ADDING TO
ENHANCED BOTTOM LINE PROFITABILITY."
5. Supplier Selection -
Preferred Suppliers

Preferred suppliers will
be selected, communicated and utilized at the category level and to leverage
spend, improve supplier
performance, and create
internal efficiencies.
6. Solutions,
Implementation,
and Training

Management will seek
input from category
experts and influencers
for each category, source
and quote the categories according to those
requirements, then make
informed decisions about

supplier selections, implementation, and training as
required.

employees in all locations
to improve communication
and compliance.

7. Compliance

Compliance audits will be
completed in each high-value category to measure
supplier price compliance,
Preferred supplier compliance and use of correct
items or services by internal
employee team.
8. Spend Management
Web Portal

Sourcing plans, supplier
pricing, audits, spend information, preferred supplier
list, contract tracker will all
be available on a web portal
and accessible 24/7 to

9. Research New
Concepts, Ideas,
Best Practices

New category ideas,
research, best practices,
and process improvement
ideas will be made available
to the team via newsletters,
webinars, supplier demos,
and meetings to drive new
savings-profits and new
efficiencies.
10. Management
Dashboard

Key spend data, plans,
solutions, results, audits,
and performance metrics

CHART 2

BENEFITS THAT ARE GENERATED
WITH AN EFFECTIVE SPEND
MANAGEMENT STRATEGY

Research on the benefits of centralization of purchasing or spend management function
is clear from a number of research organizations. Cost savings or new profits equal to
25% of spend can be realized with the centralization process. That does not include the
benefits associated with the reduction of suppliers and the new efficiencies that will be
generated with an optimized, leveraged supplier base. Expected benefits are as follow:

Area

Benefits of Effective Strategy

Costs of Ineffective Strategy

Total Profit Impact

Opportunity = 15% to 25% of spend

Minimal, short-term savings

Supplier Costs

Fewer suppliers, reduced costs

Many suppliers, additional costs

Invoices

Fewer invoices, reduced back-office
costs

Many invoices, additional costs

Supplier Compliance

Price and term compliance measured

Unknown compliance

Price Protection

Sustainable long-term savings

Short-term savings

Business Terms

Quoted, negotiated terms to reduce
costs

No business terms quoted

Processes

Internal and payment processes
reduce costs

No process focus

will be available on a
spend dashboard through
the spend portal.

ANTICIPATE MANAGEMENT CHALLENGES

Change is difficult for
some folks. When you
attempt to centralize functions and, in the process,
take authority away from
staff that "enjoys" that authority, the change can be
difficult. There will be challenges to this process...I
guarantee it. The only
question is how long does
it take for those challenges
to occur and where does it
come from? Be prepared
for these objections, listen,
and adjust as necessary,
but move fully toward implementing your vision.
1. Leadership
and Alignment

CEOs that begin this
process, and then promptly delegate the implementation of the spend
management function to
an executive who isn't a
'believer' or doesn't share
the same vision will be
extremely frustrated with
the result. A strong leader
that is aligned completely
with the vision must be
charged with leading this
effort and utilize change
management techniques
to develop buy-in to a
changing process.
2. Timely Decisions

Leaders and category
owners must be willing to

Continued on pg. 8

D I G I TA L D E A L E R . C O M

J U LY 2 0 1 9

7


http://www.DIGITALDEALER.COM

Digital Dealer - July 2019

Table of Contents for the Digital Edition of Digital Dealer - July 2019

Digital Dealer - July 2019
A Message from the Show Director
Are You a Critic or a Coach?
Implementing an Effective Spend Management Function
Leading with Purpose – Part II
Technical Knowledge Is Essential, Get Some, & Then Close the Purchase!
Is the Sky Falling for the Buy/Sell Market? We Don’t Think So.
How to Ensure a Well-Rounded, Healthy Dealership
Interview with DCH Paramus Honda
Social Selling Tip: 5 Steps to Making Powerful Video Testimonials
Dealerships Tapping into the Power of VIN-Specific Marketing
Future of Luxury Market in the Automotive Industry
A Dealership on the Road to 10,000 Online Reviews: What I’ve Learned…
Creative is King!
4 Sad Ways a Dealer's Digital Marketing Money Gets Wasted
An Open Letter to Service Directors: Selling Your Way to Success
How Digital Retail Solutions Can Enhance Your Expertise
The Real Cost Per Lead, Wasted Spend, & How to Boost ROI with CRM
Digital Dealer - July 2019 - Digital Dealer - July 2019
Digital Dealer - July 2019 - Cover2
Digital Dealer - July 2019 - 1
Digital Dealer - July 2019 - A Message from the Show Director
Digital Dealer - July 2019 - 3
Digital Dealer - July 2019 - Are You a Critic or a Coach?
Digital Dealer - July 2019 - 5
Digital Dealer - July 2019 - Implementing an Effective Spend Management Function
Digital Dealer - July 2019 - 7
Digital Dealer - July 2019 - 8
Digital Dealer - July 2019 - Leading with Purpose – Part II
Digital Dealer - July 2019 - 10
Digital Dealer - July 2019 - 11
Digital Dealer - July 2019 - Technical Knowledge Is Essential, Get Some, & Then Close the Purchase!
Digital Dealer - July 2019 - 13
Digital Dealer - July 2019 - Is the Sky Falling for the Buy/Sell Market? We Don’t Think So.
Digital Dealer - July 2019 - 15
Digital Dealer - July 2019 - 16
Digital Dealer - July 2019 - 17
Digital Dealer - July 2019 - How to Ensure a Well-Rounded, Healthy Dealership
Digital Dealer - July 2019 - 19
Digital Dealer - July 2019 - 20
Digital Dealer - July 2019 - 21
Digital Dealer - July 2019 - Interview with DCH Paramus Honda
Digital Dealer - July 2019 - 23
Digital Dealer - July 2019 - 24
Digital Dealer - July 2019 - 25
Digital Dealer - July 2019 - 26
Digital Dealer - July 2019 - 27
Digital Dealer - July 2019 - 28
Digital Dealer - July 2019 - 29
Digital Dealer - July 2019 - 30
Digital Dealer - July 2019 - 31
Digital Dealer - July 2019 - Social Selling Tip: 5 Steps to Making Powerful Video Testimonials
Digital Dealer - July 2019 - 33
Digital Dealer - July 2019 - 34
Digital Dealer - July 2019 - 35
Digital Dealer - July 2019 - Dealerships Tapping into the Power of VIN-Specific Marketing
Digital Dealer - July 2019 - 37
Digital Dealer - July 2019 - A Dealership on the Road to 10,000 Online Reviews: What I’ve Learned…
Digital Dealer - July 2019 - 39
Digital Dealer - July 2019 - Creative is King!
Digital Dealer - July 2019 - 4 Sad Ways a Dealer's Digital Marketing Money Gets Wasted
Digital Dealer - July 2019 - 42
Digital Dealer - July 2019 - An Open Letter to Service Directors: Selling Your Way to Success
Digital Dealer - July 2019 - 44
Digital Dealer - July 2019 - How Digital Retail Solutions Can Enhance Your Expertise
Digital Dealer - July 2019 - 46
Digital Dealer - July 2019 - The Real Cost Per Lead, Wasted Spend, & How to Boost ROI with CRM
Digital Dealer - July 2019 - 48
Digital Dealer - July 2019 - Cover3
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