Digital Dealer - December 2019 - 5

LACK OF EMOTIONAL CONTROL DISCONNECTS
YOU FROM FOLLOWERS, DISTRACTS PEOPLE, LOWERS
THEIR MORALE, AND BREAKS MOMENTUM."
of emotional control is - a
distraction. It also makes
you look ignorant, weak,
classless, immature, and
bereft of common respect,
intelligence, and courtesies.
If you can't control your
language, you have no
business preaching to your
people to be more productive. Everything on the list
of examples in this point
is incredibly unproductive
and your engaging in them
is leading by example - a
terrible one! And if realizing
the impact your words have
on others, not to mention
your own focus and attitude,
and resolving to clean it up
is too much to ask, then you
should get out of leadership
and go find something you
can do with integrity.
3. SWALLOW YOUR
PRIDE. My guess is that

some readers won't address
the first two issues I've listed
to improve thus far, because
they're incapable of executing this third opportunity for
leadership growth: swallowing one's own pride. Frankly,
pride comes naturally to us
flawed human beings, which
is why an intentional effort to
cultivate humility is necessary as a lifelong journey.
Often, management failures,
which are misattributed to
other causes have pride at
the core.
For example, consider how
the following four leadership
actions all have pride as
their root cause:

A. You don't build a solid
and growing team.
Because of your pride/
ego/arrogance, you don't
see the need for a team as
long as you're there! You
don't delegate or let anyone
else make decisions. You
are reluctant to give up any
type of power as you feel
it will diminish your importance.
B. You don't listen to
others.

to others, but egregious
enough to have earned
its own category, having a
"been there and done that"
attitude where you believe
that you pretty much have
it all figured out is pride of
Biblical proportions. If this is
you, you probably don't read
books in your field, attend
seminars or peer group
meetings, and treat training
like it is punishment.
D. You fail to give away

...DEMONSTRATING
THE WISDOM TO KNOW
WHEN TO DELAY,
SUSPEND, OR DISPLAY
VARIANCES IN THEIR
EMOTION IS A SKILL
MANY LEADERS DON'T
BOTHER TO WORK ON."
Arrogance causes us to
overvalue ourselves and devalue others. It manifests in
instances like rarely implementing anyone else's ideas
and treating any disagreement with you like mutiny,
without even considering the
validity of points raised. Failing to listen also causes you
to routinely cut people off
and finish their sentences for
them. In addition, your pride
causes you to barely tolerate
feedback on your performance and most probably to
resent it.
C. You are a know-it-all.
Similar to not listening

credit or to deflect praise for
your performance to your
team.
You may rarely ever tell
anyone else they do a good
job and are far more prone
to let them know how much
better they could have done
so their success doesn't "go
to their head." At the same
time, you never feel like your
own efforts are appropriately
appreciated. Thus, when
things go well you hog the
credit because you're more
committed to building your
image than to building your
team.
4. SHIFT YOUR FOCUS

D I G I TA L D E A L E R . C O M

FROM SUCCESS TO SIGNIFICANCE. The primary

difference between success
and significance is two feet.
Here's what I mean: Being
successful is all about you
(what you get, how far you
go, and the like). To become significant, you must
positively impact someone
else. Thus, the two feet I
refer to are a left and right
foot that belong to someone
else, someone whom you
bring across the finish line
with you by empowering,
mentoring, stretching, and
impacting in a way that
changes the course of their
career and life. Incidentally,
failing to improve the three
previous opportunities listed,
makes it not only tougher,
but highly unlikely, you'll
be able to positively impact
others in a manner that will
help you become significant
as their leader.
DAVE ANDERSON, "Mr.
Accountability," is a leading
international speaker on personal
and corporate performance
improvement. The author of
14 books and host of the wildly
popular podcast, The Game
Changer Life, Dave's message
has impacted leaders in nearly
70 nations. His "in-the-trenches"
background of starting and
running world-class businesses,
coupled with his relatable nonacademic approach, creates
an unmatched connection
that resonates with audiences
and moves them to action.
Follow Dave on Twitter @
DaveAnderson100. EMAIL:
dave@learntolead.com

DECEMEBER 2019

5


http://www.DIGITALDEALER.COM

Digital Dealer - December 2019

Table of Contents for the Digital Edition of Digital Dealer - December 2019

Digital Dealer - December 2019
Online Extras
Four Keys to Build a Better YOU
9 Areas That Build Value in Your Dealership
From Speculating to Selling: Overcoming Sales Challenges with Technology
For Sustainable Profit – Build a Purchasing Department
Meet the Marketing Mastermind Speaking at Digital Dealer Orlando
Get a Jump on Making It a Great New Year
Job Management Makes or Breaks Your Bank
Interview with Derek DeBoer of TC Chevy
Elevate Your Year-End Sales Event with Immersive Instagram & Facebook Stories
It’s Time to Move Beyond the Chaotic Dealer Website Experience
The Power of Used Car Marketing
9 Benefits of Doing a Year-End Social Media Audit
Auto Brands and Dealers Need to Move Toward a ‘Tierless’ Marketing
A Case for an Efficient 2020 Dealership Advertising Budget
4 Critical Components of Effective Sales Training
Five Tips to Improve the Sales to Service Handoff
Seasons of Opportunities
Digital Dealer - December 2019 - Digital Dealer - December 2019
Digital Dealer - December 2019 - Cover2
Digital Dealer - December 2019 - 1
Digital Dealer - December 2019 - Online Extras
Digital Dealer - December 2019 - 3
Digital Dealer - December 2019 - Four Keys to Build a Better YOU
Digital Dealer - December 2019 - 5
Digital Dealer - December 2019 - 9 Areas That Build Value in Your Dealership
Digital Dealer - December 2019 - 7
Digital Dealer - December 2019 - 8
Digital Dealer - December 2019 - 9
Digital Dealer - December 2019 - From Speculating to Selling: Overcoming Sales Challenges with Technology
Digital Dealer - December 2019 - 11
Digital Dealer - December 2019 - For Sustainable Profit – Build a Purchasing Department
Digital Dealer - December 2019 - 13
Digital Dealer - December 2019 - Meet the Marketing Mastermind Speaking at Digital Dealer Orlando
Digital Dealer - December 2019 - 15
Digital Dealer - December 2019 - Get a Jump on Making It a Great New Year
Digital Dealer - December 2019 - 17
Digital Dealer - December 2019 - Job Management Makes or Breaks Your Bank
Digital Dealer - December 2019 - 19
Digital Dealer - December 2019 - Interview with Derek DeBoer of TC Chevy
Digital Dealer - December 2019 - 21
Digital Dealer - December 2019 - 22
Digital Dealer - December 2019 - 23
Digital Dealer - December 2019 - 24
Digital Dealer - December 2019 - 25
Digital Dealer - December 2019 - 26
Digital Dealer - December 2019 - 27
Digital Dealer - December 2019 - Elevate Your Year-End Sales Event with Immersive Instagram & Facebook Stories
Digital Dealer - December 2019 - 29
Digital Dealer - December 2019 - It’s Time to Move Beyond the Chaotic Dealer Website Experience
Digital Dealer - December 2019 - 31
Digital Dealer - December 2019 - 32
Digital Dealer - December 2019 - 33
Digital Dealer - December 2019 - The Power of Used Car Marketing
Digital Dealer - December 2019 - 35
Digital Dealer - December 2019 - 9 Benefits of Doing a Year-End Social Media Audit
Digital Dealer - December 2019 - 37
Digital Dealer - December 2019 - Auto Brands and Dealers Need to Move Toward a ‘Tierless’ Marketing
Digital Dealer - December 2019 - 39
Digital Dealer - December 2019 - 40
Digital Dealer - December 2019 - 41
Digital Dealer - December 2019 - A Case for an Efficient 2020 Dealership Advertising Budget
Digital Dealer - December 2019 - 4 Critical Components of Effective Sales Training
Digital Dealer - December 2019 - 44
Digital Dealer - December 2019 - Five Tips to Improve the Sales to Service Handoff
Digital Dealer - December 2019 - 46
Digital Dealer - December 2019 - Seasons of Opportunities
Digital Dealer - December 2019 - 48
Digital Dealer - December 2019 - Cover3
Digital Dealer - December 2019 - Cover4
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