Leadership Exchange - December 2012/January 2013 - (Page 32)

OCTOBER SEMINAR RECAP Manjit Ender, CLM, SPHR MEnder@fulpat.com 310-824-5555 According to a 2007 survey conducted by Zogby International, almost half of all U.S. workers report that they have experienced or witnessed some kind of bullying on the job - insults, threats, screaming, or ostracism. Bullying has been around since the first schoolyard. But its next of kin, workplace bullying, is still a work in progress with experts seeking to fully understand it, while employee complaints of “bullying” are on the rise. Employers have been left on their own to navigate the complicated landscape of this most recent workplace grievance. To gain some essential information on the subject, over twentyfive GLAALA members gathered at the Beverly Hills Country Club for its November 13, 2012 seminar to hear noted speaker, Rachel Schaming, demystify some of the complexities around this complicated topic. Possessing over thirty years of experience in human resources, legal administration and organizational development, Ms. Schaming led us through the process of “abrasive” behavior in the workplace and its effects on an organization. Objectives for the evening were: (i) To understand the origins of “abrasive” behavior; (ii) To recognize specific behaviors; (iii) To understand the impact on organizations, targets, and the “abrasive” themself; (iv) To recognize the progressive stages of bullying; and (v) To identify key strategies to manage abrasiveness in the workplace. Key takeaway: There is hope. The following are strategies, though not easy, that can be effective: 1) Take steps to improve the situation: • Draft a policy (sample on the ALA website) • Survey employees re: abrasiveness in the workplace (sample on the ALA website). • Model empathy for all three constituencies – the organization, the target AND the abrasive. • Fight, flight, freeze OR work through it. Make choices about how you will conduct yourself: BULLYING IN THE WORKPLACE “Neutrality helps the oppressor, never the victim. Silence encourages the tormentor, never the tormented.” — Elie Wiesel “If you’re horrible to me, I’m going to write a song about it, and you won’t like it. That’s how I operate.” — Taylor Swift In short, bullying at work never leads to good business. Setting the tone at the top, continually modeling the right kind of behavior and getting serious about rooting out the abrasives before serious damage is done is the recommended best practice. Ms. Schaming earned very high marks with an overall evaluation score of 3.8 out of a perfect 4.0. Special thanks to Davidson Staffing for generously sponsoring this timely educational event. Attendees give speaker Rachel Schaming a high rating for the evening 2) 32 PACER RANIMES REBOTCO Rachel Schaming and Shaun Morrison Greater Los Angeles Leadership Exchange

Table of Contents for the Digital Edition of Leadership Exchange - December 2012/January 2013

Leadership Exchange - December 2012/January 2013
President’s Message
VOTY Nominations
Editor’s Message
Monthly Calendars
2012/2013 Event Calendar
ALA Webinars
Community Connection Program
Chapter Meeting
New Members & Member Updates
Member Spotlight
Thoughts on Sustainable Investing and Socially Responsible Investing
ALA Management Encyclopedia
ALA VIP Event Recap
People Are Watching: How Your Personal Brand Can Affect Your Success
Legal Market Place
CLM Corner
Chapter Meeting Recap
Cloud Series Part 2: The Pros and Cons of Moving to the Cloud
Region 5 & 6 Conference
GLA ALA and the OC ALA Chapters Mickey Mouse Around After Conference
Members in Transition
October Seminar Recap
Coach’s Corner
CLM Crossword Puzzle Answers
Diversity Upfront
Chapter Meeting
Board of Directors
GLA ALA Board Update
Region 6 Officers
Holiday Luncheon Recap
Business Partner Spotlight
Membership Connection Campaign
Section Reports
Annual Employment Law Forum
Business Partner Spotlight

Leadership Exchange - December 2012/January 2013