Boutique Design - November 2018 - 142

HAMPTON INN PROTOTYPE

ANU SA XENA

SENIOR VICE PRESIDENT AND GLOBAL HEAD,
HILTON SUPPLY MANAGEMENT

Owners are looking for timeless design that is not overthought, has longevity and will not need to be replaced
every time design trends change. We are seeing owners
willing to invest more in the iconic elements that differentiate that particular brand, not necessarily those that
make a nod to being local or authentic.

2019'S HOT TOPICS:

WHAT SHE'S DOING TO MAKE HILTON SUPPLY

Sustainable design and sustainability as a whole. As
a company, we are committed to responsible
sourcing and sustainability which we refer to as our
Travel with Purpose program. Our procurement
team is an integral part of helping reach sustainability goals by supporting several initiatives some
of which include:
* Partnering with our suppliers to address social
and environmental risks in our top commodities
and incorporating social and environmental
criteria into our procurement decision processes
* Embedding human rights due diligence in our
supply chain and partnering with suppliers to
eradicate any form of forced labor or trafficking
* Increasing data visibility by incorporating social and
environmental criteria into supplier registration and
enquiry processes. Double the amount spent with
local, small and minority-owned suppliers

MANAGEMENT BETTER, FASTER, SMARTER:

WHAT CLOUDS SHE SEES ON THE HORIZON:

HOW THE SUPPLIER LIST IS EVOLVING:

Tariffs, resource scarcity and socioeconomic
change all have the potential to cause significant
disruption to the current FF&E supply chain. They
are forcing the industry to look at new production
locations, types of construction and raw material
usage. Hilton Supply Management embraces this
uncertainty by using it to push for new solutions in
the existing supply chain. Some of the best design
innovation come from periods of disruption.

Our team is always looking to add new and diverse
suppliers to our programs. As expected, we work
very closely with suppliers whom we know and trust,
as they are the cornerstone of our business. And, of
course, we have an extensive vetting process to
ensure that we are providing our owners with the
right product, for the right brand, at the right price.
In the case of our focused service brands, we have
created packages that can deliver the required volume

142 boutiquedesign.com

NOVEMBER 2018

In many ways, our work has only just begun. In 2019
we will continuously improve our capabilities to be
a competitive differentiator in every market around
the world, expanding our services internationally.
A major focus for us is ensuring that we're leveraging the latest technology to reach more customers
than ever before. Particularly in hospitality, there is
additional complexity for any supply chain function
because of the number of people and products used
to design, build and run a hotel. Layer in a global
component and it makes it very difficult to take data
and turn it into meaningful information. We have
been hard at work to make Hilton Supply Management a disruptor in procurement applications. Soon
we will launch a proprietary mobile friendly, cloud
based platform that will give owners a transparent
view of all aspects of spend and procurement.

over the life of the program. We specifically seek out
suppliers based on product, quality and service to
ensure consistency for our guests and the right investment for our owners, but we also suppliers that are
staying abreast of the trends that are tracking
customer preferences. We leverage economies of scale
for our 14 brands. Given our global footprint, that
allows us to work with smaller suppliers.
We stay closely connected to the leading
suppliers in the industry. We're launching a new
initiative, our Global Supplier Summit, where we'll
convene the most innovative suppliers with Hilton
leaders and decision-makers.
WHY SHE'S INVOLVED WITH DC SAFE?

It is a great privilege to be able to contribute to a
non-profit like DC SAFE. Until I was introduced to
the organization, I hadn't realized that it is the only
24/7 resource available to survivors of domestic
violence and families in the DC area. I am
impressed with the organization's ability to make a
real difference in people's lives through emergency
services, court advocacy and system reform. I am
fortunate to work for a company like Hilton that
shares the same values and supports my involvement in non-profit organizations like DC Safe.
HER NOTES TO SELF:

To be a life-long learner; to get a little bit better at
everything I do; to be a better mother, wife,
daughter, sister, friend and citizen-the list is long.
Somebody once called me a self-agitator, and I
think it describes me well! I am never happy with
the status quo and find myself always pushing the
boundaries and asking "why not?"
That's true for me professionally and personally.
I recently ran the Army 10 Miler in DC. For the first
time in my life I was happy to come in at 6,969 and
just finish the race!

C O U R T E S Y O F H I LT O N

WHAT DESIGN CONCEPTS AND FF&E OWNERS
REALLY WANT:

http://www.boutiquedesign.com

Boutique Design - November 2018

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