Focus Magazine - Spring 2013 - 18

COVERSTORY

connector pulling all these pieces of the puzzle together.”
Understanding our stakeholders and helping them to
align enables us to serve them and their respective
customers best.
Finally, there's a broad team, the Management and
Business Training group. This team provides training for
leadership, regional directors and district managers,
account executives and marketers. The team also assists in
high-potential development, working with those destined
for management roles.

Cooperation and Coordination

Field Training manager Cal Campeaux enjoys creating "light
bulb" moments when he is facilitating.

Another of the key areas is Field Training, the delivery
arm of the education the curriculum team designs. The
field training team owns new hire training at Boehringer
Ingelheim, as well as advanced training for sales
representatives and general selling skills training.
The next team is certainly no surprise – the Learning
Technology and Distance Training team. Since field
training and remote access to training is the new normal
in life sciences, this team becomes the innovation arm of
the department, Ryan said, focusing on efficiency and
process improvement.

When we’re working at our best,
we’re a connector pulling all
these pieces of the puzzle together.
“They’re always looking at the processes to try to make
us better,” Ryan said. “It all falls under that area.”
The fourth of the core teams is the newest addition to
the Boehringer Ingelheim training department, Field
Meeting Excellence. This particular team focuses on
bringing value and impact to meetings with customerfacing teams. They plan launch meetings and POA
meetings, and work to make sure that the meetings move
from concept to execution, working across the training
teams and with the commercial business to establish best
meeting practices for field-based employees. They help
make Prescription Medicine Training and Development a
connector, in other words.
“It’s a huge job to deliver optimal execution for our
launches and POAs and other meetings intended for our
field-based teams,” Ryan said. “We see ourselves as a
connector. When we’re working at our best, we’re a

That structure may sound simple enough on the
surface, but the unique approach includes a lot of
crossover opportunities to work together. A great deal of
the organization
comes from a team
of experienced
coordinators who
manage multiple
training offerings
from a logistical
perspective.
Among other
benefits, the team
approach gives
Boehringer
Ingelheim
flexibility for
crunch times, like
their current plans
for multiple
launches in the next
two years.
What’s different
about that
structure, Ryan
said, is how the
training personnel
are leveraged across
the areas.
“It’s keeping that
team environment alive to where they are able to back
one another up,” Ryan said. “High fliers who have a
passion for training find this is a great place to develop
themselves.”
That opportunity for advancement is key, he added.
Talented and dedicated professionals moving through
training find several career tracks available to them
within Boehringer Ingelheim. Training professionals have
often been recruited by the people they partner with.
Ryan’s proud of those opportunities. The training

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Focus Magazine - Spring 2013

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