Focus Magazine - Winter 2014 - 44

VIRTUALHOW

Learning Management
System Trends
Key Trends and Advisory Insights
TGaS Advisors and SPBT partnered to learn
more about how training and development
organizations across the life science industry
use dedicated learning management systems
(LMS).

IS THE LMS HOSTED INTERNALLY OR EXTERNALLY?

FIGURE 1

We found that the 30 companies responding
to our query use a variety of systems,
including open source platforms, SAAS/cloudbased and proprietary, which make up the
largest percentage. Some 60 percent have
moved to external LMS-hosted solutions
(Figure 1), which are demonstrating improved
efficiency, lower cost and better support than
in the past.

60%
40%

Externally

Rating Vendors and Systems
Client expectations are increasing as new
devices and different delivery modalities
become available. The three most critical
factors companies cite in selecting a vendor
are strong user interface (77 percent), ability
to integrate with other systems (70 percent)
and strong training and support (43 percent).
(Figure 2) Additional factors include data
extraction, stock reports, GxP (GMP/GCP/GLP)
requirements for documenting training and
dashboard reporting. We found that the need
for increased features and functionality is
driving organizations to ask more of their
current LMS vendors, especially for such new
capabilities as mobile tracking, video
streaming, social media and authoring tools
that push mobile-ready solutions.
A question about levels of satisfaction yielded
mixed results, with half rating their
experiences good to excellent and half
average to poor. (Figure 3) Respondents
report that such features as a simple and
intuitive interface, flexibility to track all
training types, detailed reporting and the
ability to customize the system to meet the
needs of the business would greatly increase
satisfaction levels.

LMS Management
When it comes to managing the LMS, more
than half the participating companies employ
one full-time person to support the system,
usually under the purview of commercial
sales training. (Figure 4) Dedicated support is
critical for maximizing the value of LMS in
order to leverage the system and provide
such value-added services as capturing and

44

By Rich Waite, M.Ed.

Internally

WHAT TOP THREE FACTORS DO YOU LOOK FOR IN AN
LMS VENDOR?

FIGURE 2

77%

70%
43%

Strong user
interface
design
capacity

FIGURE 3

Ability to
integrate
with other
systems

Strong
training
and
support

40%
Latest
features
and tool
sets

30%
Simplified
software
licensing
approach

23%
Company's
approach to
innovation

17%
Other

HOW SATISFIED ARE YOU WITH CURRENT LMS
FEATURES AND FUNCTIONALITY?

Excellent

10%

Good

40%

Average

27%

Below Average

17%

Poor

7%

FOCUS | WINTER 2014 | www.spbt.org



http://www.spbt.org

Focus Magazine - Winter 2014

Table of Contents for the Digital Edition of Focus Magazine - Winter 2014

Focus Magazine
From the President: Career Paths to Success
Table of Contents
Table of Contents
Guest Editor: The New Frontier
Front of the Room: Swaying an Audience
Viewpoint: Health Insurance Exchanges
Racing to Success: 2013 Medical Device & Diagnostic Trainers Summit Recap
Redesigning Learning: Astellas Gives 'Live' a New Look
Sleights-of-Learning: Neuroscience, Attention and Memory
Measuring Experience: Scorecards & Simulations
Virtual Impact: Converting to VILT
Member Solutions: Developing Field-Based Trainers
What Makes Virtual Leadership So Hard?
Facing Negativity in Sales
Virtual How: Learning Management System Trends
Member News
Ad Index
Focus Contacts
5 Questions with Dr. Beverly Kaye
Focus Magazine - Winter 2014 - Intro
Focus Magazine - Winter 2014 - Focus Magazine
Focus Magazine - Winter 2014 - Cover2
Focus Magazine - Winter 2014 - 3
Focus Magazine - Winter 2014 - 4
Focus Magazine - Winter 2014 - From the President: Career Paths to Success
Focus Magazine - Winter 2014 - 6
Focus Magazine - Winter 2014 - Table of Contents
Focus Magazine - Winter 2014 - 8
Focus Magazine - Winter 2014 - Table of Contents
Focus Magazine - Winter 2014 - 10
Focus Magazine - Winter 2014 - Guest Editor: The New Frontier
Focus Magazine - Winter 2014 - 12
Focus Magazine - Winter 2014 - Front of the Room: Swaying an Audience
Focus Magazine - Winter 2014 - 14
Focus Magazine - Winter 2014 - Viewpoint: Health Insurance Exchanges
Focus Magazine - Winter 2014 - Racing to Success: 2013 Medical Device & Diagnostic Trainers Summit Recap
Focus Magazine - Winter 2014 - 17
Focus Magazine - Winter 2014 - 18
Focus Magazine - Winter 2014 - Redesigning Learning: Astellas Gives 'Live' a New Look
Focus Magazine - Winter 2014 - 20
Focus Magazine - Winter 2014 - 21
Focus Magazine - Winter 2014 - 22
Focus Magazine - Winter 2014 - 23
Focus Magazine - Winter 2014 - 24
Focus Magazine - Winter 2014 - Sleights-of-Learning: Neuroscience, Attention and Memory
Focus Magazine - Winter 2014 - 26
Focus Magazine - Winter 2014 - 27
Focus Magazine - Winter 2014 - 28
Focus Magazine - Winter 2014 - Measuring Experience: Scorecards & Simulations
Focus Magazine - Winter 2014 - 30
Focus Magazine - Winter 2014 - 31
Focus Magazine - Winter 2014 - Virtual Impact: Converting to VILT
Focus Magazine - Winter 2014 - 33
Focus Magazine - Winter 2014 - Member Solutions: Developing Field-Based Trainers
Focus Magazine - Winter 2014 - 35
Focus Magazine - Winter 2014 - 36
Focus Magazine - Winter 2014 - 37
Focus Magazine - Winter 2014 - What Makes Virtual Leadership So Hard?
Focus Magazine - Winter 2014 - 39
Focus Magazine - Winter 2014 - 40
Focus Magazine - Winter 2014 - 41
Focus Magazine - Winter 2014 - Facing Negativity in Sales
Focus Magazine - Winter 2014 - 43
Focus Magazine - Winter 2014 - Virtual How: Learning Management System Trends
Focus Magazine - Winter 2014 - 45
Focus Magazine - Winter 2014 - 46
Focus Magazine - Winter 2014 - Member News
Focus Magazine - Winter 2014 - Ad Index
Focus Magazine - Winter 2014 - Focus Contacts
Focus Magazine - Winter 2014 - 5 Questions with Dr. Beverly Kaye
Focus Magazine - Winter 2014 - Cover3
Focus Magazine - Winter 2014 - Cover4
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