GRAND Magazine - September/October 2018 - 31

it's never 2 late

Mission accomplished: happy older adult engagement
BY JACK YORK

I

've been evangelizing for almost 20 years about the benefits
of engagement technology for older adults. This may be in
nursing homes, assisted living communities, memory care communities, adult day programs, or any other place where groups
of older adults live, particularly older adults living with dementia.
It's been a labor of love. I was the CEO of It's Never 2 Late (iN2L)
for 17 years. I happily handed the reigns to Lisa Taylor and have
assumed the role of company ambassador.
IN2L has first and foremost always been about the resident;
how to make their lives better. It's core to what we do. It has been
the joy of my life to see how many thousands of lives we have
touched through this journey. Our technology is in over 2500
communities throughout the US and Canada. However, the true
potential of the technology only comes alive in organizations that
embrace it creatively and drive the implementation. Hence the
story of Front Porch.

"

"

We were excited about our first
Front Porch project, and they put
us throught the paces!

I first presented to Davis Park and Kari Olson of Front Porch
well over ten years ago. They seemed to buy into our concept and
our passion, but they politely told me the timing was not right
and they had other priorities, etc. What I think they didn't tell
me was that they wanted to see the product get better. Several
years passed, during which I stayed in touch with Davis. Then, a
few years ago, one of their Executive Directors, Sally Plank, caught
the iN2L fever, and we implemented our first project together at
Sally's community in Sunny View, CA.
31 GRAND

SEPTEMBER OCTOBER 2018

We were excited about our first Front Porch project, and they put
us through the paces! They challenged our training model, some of
our content ideas, our implementation strategy-- everything. It was
not easy to admit, but a lot of their suggestions were spot on and
we collaboratively put together a model that allowed us to roll out

iN2L to their communities. I affectionately tell Davis that our rollout
with them was like a trip to the dentist. You know it's for the good;
you know it makes you better, and after you're done you're glad
you went. But getting the shots of Novocain with the monster size
needle along the way is not always enjoyable.
Continued on next page


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GRAND Magazine - September/October 2018

Table of Contents for the Digital Edition of GRAND Magazine - September/October 2018

Contents
GRAND Magazine - September/October 2018 - 1
GRAND Magazine - September/October 2018 - 2
GRAND Magazine - September/October 2018 - 3
GRAND Magazine - September/October 2018 - Contents
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