Hospitality Design - November 2016 - 24

advertorial

Q&A

with

roger gasser
sales development manager, gasser
How do you see your company growing in
the next five years?
Gasser Chair's growth is influenced by our
customers' demands to serve their clientele for
the best possible experience. Since Gasser is a
true manufacturer with engineering capabilities
we can take our clients ideas and sketches and
turn them into renderings, engineering drawings,
product samples and actually manufacture
the product at our facilities. We encourage our
customers to visit our factories to experience the
process. This process serves the hospitality and
gaming markets in the various venues that are
required for each. These new product ideas allow
us to provide furniture to multiple areas that
designers are specifying. Our enthusiasm about
each and every customer-seating project has us
constantly striving for excellence not only in our
customer service but the quality of the product.

How has technology played a role in
product development?
Technology is a cornerstone of our new product
development and allows us to design, test and
develop a product that is at Gasser engineering
standards before we build a prototype. We use a
FARO Edge with Laser Line Probe, that allows
us to scan and import prototype components,
which have been sculpted in the R&D Shop, into
our Auto Desk Software to create foam molds,
edge molds and other new part molds. Auto Desk
software Inventor is used for 3D modeling and
assembly modeling and the data can be used to
create part prints for molds and component parts.
Another component of Auto Desk that we use is
the FEA (Finite Element Analysis), which allows
us to test components virtually to confirm that the
components will maintain the structural integrity
that we intend them to. Our initial prototyping for
fit, form and function is accomplished in several
ways, a Stratasys Mojo 3D printer or our CNC
machinery. Once we are comfortable with the
results the product we provide a digital Showcase
rendering to the customer. Upon approval of the
design we then will build a sample to send to the
customer for final approval.

What current trends are you keeping your
eye on?
Our customers seem to want to put their own
features into the design being requested for
banquet seating. This may be style, ergonomic

024

November 2016 hospitalitydesign.com

features and functionally at the operations level.
Customers want to create a special experience for
their clients. With Gasser's ability to customize as
a manufacturer this trend should continue to grow.
We also see an increased interest in conference
seating for meeting areas.

What sustainability/eco friendly practices
do you use in product development?
We use MAS Certified Green products with low
VOC emissions whenever possible, MAS is an ISO
accredited Indoor Air Quality certification that
tests and certifies low-emitting interior products
and building materials. During every step of our
manufacturing process, Gasser continuously
strives to limit our footprint on the environment.
Gasser also offers a buy back program for previous
customers where we will purchase their used
Gasser chairs and pick up the seating when the
new seating is delivered. Since 85% of a Gasser
chair can be repurposed we will do a frame off
inspection and replace worn components and offer
these chairs in our "Proven Solutions" program at
a reduced price.

What is your company's philosophy?
Comfort, design and durability are hallmarks
of Gasser chairs. Comfort because that is what
differentiates our product from our competitors.
We put a priority on making our products
comfortable because that is what is important to
our customers for their customers. Our quality
starts with meticulous design. The durability of
Gasser chairs is the result of extensive testing
prior to releasing the product to the market.

What's one thing people probably don't
know about your company?
All of Gasser's products are manufactured in Ohio
using locally sourced materials this affords us
the opportunity to deliver customer satisfaction
through quality at the source results. Gasser Chair
not only manufactures all of our chairs but we
also produce a number of key chair components
in-house including our molded foam seat cushions
and backrest foam, our patented flex-back plate,
protective edge molding, and an eco-friendly,
state of the art powder coating operation. Having
all of these processes in house affords us the
best possible quality assurance through out the
manufacturing process.


http://www.gasserchair.com http://www.hospitalitydesign.com

Hospitality Design - November 2016

Table of Contents for the Digital Edition of Hospitality Design - November 2016

Hospitality Design - November 2016
Contents
Online TOC
From the Editor
From the Guest Editor
Perspectives
Memoir
Places Tel Aviv
Places Jason’s Picks
5 Questions for John Mcdonald
Products
Profile Jono Pandolfi
Lighting
Seating
Wallcoverings
The New Icons
Ad Index
Back Space
Hospitality Design - November 2016 - Hospitality Design - November 2016
Hospitality Design - November 2016 - Cover2
Hospitality Design - November 2016 - 1
Hospitality Design - November 2016 - 2
Hospitality Design - November 2016 - 3
Hospitality Design - November 2016 - 4
Hospitality Design - November 2016 - 5
Hospitality Design - November 2016 - 6
Hospitality Design - November 2016 - 7
Hospitality Design - November 2016 - 8
Hospitality Design - November 2016 - 9
Hospitality Design - November 2016 - 10
Hospitality Design - November 2016 - 11
Hospitality Design - November 2016 - 12
Hospitality Design - November 2016 - Contents
Hospitality Design - November 2016 - 14
Hospitality Design - November 2016 - 15
Hospitality Design - November 2016 - 16
Hospitality Design - November 2016 - Online TOC
Hospitality Design - November 2016 - 18
Hospitality Design - November 2016 - 19
Hospitality Design - November 2016 - 20
Hospitality Design - November 2016 - 21
Hospitality Design - November 2016 - From the Editor
Hospitality Design - November 2016 - 23
Hospitality Design - November 2016 - 24
Hospitality Design - November 2016 - 25
Hospitality Design - November 2016 - From the Guest Editor
Hospitality Design - November 2016 - 27
Hospitality Design - November 2016 - 28
Hospitality Design - November 2016 - 29
Hospitality Design - November 2016 - 30
Hospitality Design - November 2016 - 31
Hospitality Design - November 2016 - 32
Hospitality Design - November 2016 - 33
Hospitality Design - November 2016 - 34
Hospitality Design - November 2016 - Perspectives
Hospitality Design - November 2016 - 36
Hospitality Design - November 2016 - 37
Hospitality Design - November 2016 - 38
Hospitality Design - November 2016 - Memoir
Hospitality Design - November 2016 - 40
Hospitality Design - November 2016 - 41
Hospitality Design - November 2016 - 42
Hospitality Design - November 2016 - 43
Hospitality Design - November 2016 - 44
Hospitality Design - November 2016 - Places Tel Aviv
Hospitality Design - November 2016 - 46
Hospitality Design - November 2016 - 47
Hospitality Design - November 2016 - 48
Hospitality Design - November 2016 - 49
Hospitality Design - November 2016 - 50
Hospitality Design - November 2016 - 51
Hospitality Design - November 2016 - 52
Hospitality Design - November 2016 - Places Jason’s Picks
Hospitality Design - November 2016 - 54
Hospitality Design - November 2016 - 55
Hospitality Design - November 2016 - 56
Hospitality Design - November 2016 - 57
Hospitality Design - November 2016 - 58
Hospitality Design - November 2016 - 59
Hospitality Design - November 2016 - 60
Hospitality Design - November 2016 - 61
Hospitality Design - November 2016 - 62
Hospitality Design - November 2016 - 63
Hospitality Design - November 2016 - 64
Hospitality Design - November 2016 - 65
Hospitality Design - November 2016 - 66
Hospitality Design - November 2016 - 67
Hospitality Design - November 2016 - 5 Questions for John Mcdonald
Hospitality Design - November 2016 - 69
Hospitality Design - November 2016 - 70
Hospitality Design - November 2016 - 71
Hospitality Design - November 2016 - 72
Hospitality Design - November 2016 - 73
Hospitality Design - November 2016 - 74
Hospitality Design - November 2016 - Products
Hospitality Design - November 2016 - 76
Hospitality Design - November 2016 - 77
Hospitality Design - November 2016 - 78
Hospitality Design - November 2016 - Profile Jono Pandolfi
Hospitality Design - November 2016 - 80
Hospitality Design - November 2016 - 81
Hospitality Design - November 2016 - 82
Hospitality Design - November 2016 - Lighting
Hospitality Design - November 2016 - 84
Hospitality Design - November 2016 - 85
Hospitality Design - November 2016 - 86
Hospitality Design - November 2016 - 87
Hospitality Design - November 2016 - 88
Hospitality Design - November 2016 - 89
Hospitality Design - November 2016 - 90
Hospitality Design - November 2016 - Seating
Hospitality Design - November 2016 - 92
Hospitality Design - November 2016 - 93
Hospitality Design - November 2016 - 94
Hospitality Design - November 2016 - 95
Hospitality Design - November 2016 - 96
Hospitality Design - November 2016 - 97
Hospitality Design - November 2016 - 98
Hospitality Design - November 2016 - Wallcoverings
Hospitality Design - November 2016 - 100
Hospitality Design - November 2016 - 101
Hospitality Design - November 2016 - 102
Hospitality Design - November 2016 - 103
Hospitality Design - November 2016 - 104
Hospitality Design - November 2016 - The New Icons
Hospitality Design - November 2016 - 106
Hospitality Design - November 2016 - 107
Hospitality Design - November 2016 - 108
Hospitality Design - November 2016 - 109
Hospitality Design - November 2016 - 110
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Hospitality Design - November 2016 - 139
Hospitality Design - November 2016 - 140
Hospitality Design - November 2016 - 141
Hospitality Design - November 2016 - Ad Index
Hospitality Design - November 2016 - 143
Hospitality Design - November 2016 - Back Space
Hospitality Design - November 2016 - Cover3
Hospitality Design - November 2016 - Cover4
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