Healthcare Design - November 2015 - 168

F FIRST LOOK | 11.15

Plus side

A new walk-in clinic in Worcester,
Mass., steps up patient convenience
by offering infusion treatment in
addition to imaging and urgent care
By Jennifer Kovacs Silvis

Care delivery inside was modeled after that used in
previous sites, with three medical suites-urgent care,

MORE ONLINE To view additional renderings of the ReadyMed Plus project,
visit HCDmagazine.com/first-look-readymed.
imaging, and infusion-and a large reception area with
self-check-in kiosks.
The urgent care suite is divided into two pods of eight
exam rooms each, with an area dedicated to pediatrics.
The exam rooms can support simple surgical procedures, testing, and monitoring. The imaging suite offers
X-ray, ultrasounds, and CT scan services.
While all of the suites share a main waiting area, the
design team was challenged to accommodate separation of those who are sick or in need of urgent care from
those who are simply stopping by for a routine infusion.
The solution was to split the space in two, with one
specifically dedicated to infusion patients, while a childfriendly space is available within the central space.
Overall, the three suites were designed to be
colocated and share resources to achieve efficiencies,
but also because Reliant recognized that urgent care
patients often require several services and greater
medical supervision that these multiple service lines
can provide. HCD

Top: To promote a more
active streetscape in
this retail district, the
city of Worcester, Mass.,
required new buildings
to be constructed at the
sidewalk. Margulies Perruzzi Architects designed
ReadyMed Plus as a
hub for this emerging
neighborhood, siting the
building prominently on
the corner and placing
a parking lot for 76 cars
adjacent to the building.
Above: Inside, a wall
of glass separates the
waiting area from the
clinical spaces, providing
patients with a glimpse
of activity within the
building.

Do you have a new project to share? Email Jennifer Kovacs Silvis at jennifer.silvis@emeraldexpo.com for details on how to contribute to First Look.
168 HCDmagazine.com 11.15

RENDERINGS BY MARGULIES PERRUZZI ARCHITECTS

With its fifth walk-in clinic in central Massachusetts, Reliant
Medical Group wants to continue to carry out its goal
of providing care that's delivered in the most convenient
way possible. The result is ReadyMed Plus in Worcester,
Mass., scheduled to open in March 2016.
And that "plus" denotes a whole new take on easing
the patient experience: an infusion suite within the urgent
care site. The facility will offer patients a setting close to
home to receive intravenous antibiotics, chronic illness
infusion drugs, or simple hydration-all with parking right
outside. The 10-bay suite will include a combination of
private and open settings for treatment.
Additionally, this location for the multispecialty group,
with 25 practice sites throughout central and MetroWest
Massachusetts, will provide nonemergency services
to adults, children, and infants. With the design/build team
of Margulies Perruzzi Architects and Cutler Associates behind the project, the 14,000-square-foot building was sited
on a highly visible corner in the city's retail district.
Its exterior was designed with lots of transparency to
achieve a welcoming view into the building for passersby,
while a covered drop-off and entry portico are accessible
from the sidewalk and parking lot and an ambulance access point offers an easy transition for patients in need of
hospital transport.

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Healthcare Design - November 2015

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