Healthcare Design - November 2015 - 48


Left: Trauma bays are extralarge to accommodate the
many specialists who may be
attending to a patient. They
also connect to one another
via curtained entries to ease
caregiver response as well as
support traumas that include
multiple family members.
Supplies and equipment are
in cabinets on wheels for
flexibility, but all the trauma
rooms have the same layout for
consistency and to minimize
the opportunity for error.

conditions in order to improve upon them at the new
building, explains Marge Zezulewicz, project manager
for Hasenstab Architects (Akron, Ohio). "Paper
doll" exercises were performed to determine spatial
relationships and adjacencies as well as building
stacking. Next up were functional workshops where
frontline staff and family members were immersed in
weeklong workshops to run through scenario testing
of different clinical applications to refine and improve
upon them, moving spaces as needed to achieve
the best outcomes. That process was followed by
weeklong design workshops where specific locations
of items within rooms were determined and scenario
testing was performed again. "Probably one of the
biggest tools was putting price tags on things and
people would say, 'Oh my gosh, I didn't realize how
much that clock costs. I guess I really don't need
that,'" Zezulewicz says.
However, the team realized that to develop a truly
appropriate space, users would eventually need
to touch and feel it. "One of the major elements of
Lean design is a recognition that most practitioners,
hospital clinicians, can't figure out how these spaces
will help them solve their problems unless it's physical. So throughout the process, we were trying to
come up with ways to prototype the space so they
could test whether it would solve their problems the
way they envisioned. There were significant changes
in every space that we touched as a result of that
prototype," Lichtig says.
A warehouse about 20 miles from the site was
donated to the effort and physical mock-ups were
built to scale in cardboard, with a breadth of user
participation spanning from surgeons to senior leaders to patient families. "Things the clinicians thought
were important, the parents were saying, 'No, no, no,
this is our priority.' I think that was very eye-opening
for operations and sensitivity of what needed to
48

HCDmagazine.com 11.15

Middle: A labor, delivery, and recovery room for high-risk births
keeps moms and newborns together. The unit, a new service for
Akron Children's, features a calming, homelike environment with
shared family space and a private bathroom. Above: Private NICU
rooms feature a treehouse theme with soft colors and images of
trees and leaves. The rooms are zoned for the infant, caregiver,
and family. Every room has a window, offering ample natural light
into the space.

BLAKE MARVIN/HKS INC.

Top to bottom
After that education, the team launched into
value-stream mapping and understanding existing


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Table of Contents for the Digital Edition of Healthcare Design - November 2015

Healthcare Design - November 2015
Contents
HCD Online
Editorial
Monitor
The Center
The Retailing of Healthcare
Mixed Methods
Come Together
The Driver’s Seat
Generation Next
Going Deep
New Neighbor
Ready, Set, Show
Construction
Research
Special Advertising Section: Buyers Guide
Special Advertising Section: Project Watch
First Look
Healthcare Design - November 2015 - Healthcare Design - November 2015
Healthcare Design - November 2015 - Cover2
Healthcare Design - November 2015 - 1
Healthcare Design - November 2015 - Contents
Healthcare Design - November 2015 - 3
Healthcare Design - November 2015 - 4
Healthcare Design - November 2015 - 5
Healthcare Design - November 2015 - HCD Online
Healthcare Design - November 2015 - 7
Healthcare Design - November 2015 - Editorial
Healthcare Design - November 2015 - 9
Healthcare Design - November 2015 - 10
Healthcare Design - November 2015 - 11
Healthcare Design - November 2015 - 12
Healthcare Design - November 2015 - 13
Healthcare Design - November 2015 - Monitor
Healthcare Design - November 2015 - 15
Healthcare Design - November 2015 - 16
Healthcare Design - November 2015 - 17
Healthcare Design - November 2015 - 18
Healthcare Design - November 2015 - 19
Healthcare Design - November 2015 - 20
Healthcare Design - November 2015 - 21
Healthcare Design - November 2015 - 22
Healthcare Design - November 2015 - 23
Healthcare Design - November 2015 - 24
Healthcare Design - November 2015 - 25
Healthcare Design - November 2015 - 26
Healthcare Design - November 2015 - 27
Healthcare Design - November 2015 - The Center
Healthcare Design - November 2015 - 29
Healthcare Design - November 2015 - The Retailing of Healthcare
Healthcare Design - November 2015 - 31
Healthcare Design - November 2015 - 32
Healthcare Design - November 2015 - 33
Healthcare Design - November 2015 - 34
Healthcare Design - November 2015 - 35
Healthcare Design - November 2015 - 36
Healthcare Design - November 2015 - 37
Healthcare Design - November 2015 - 38
Healthcare Design - November 2015 - 39
Healthcare Design - November 2015 - 40
Healthcare Design - November 2015 - 41
Healthcare Design - November 2015 - Mixed Methods
Healthcare Design - November 2015 - 43
Healthcare Design - November 2015 - 44
Healthcare Design - November 2015 - 45
Healthcare Design - November 2015 - 46
Healthcare Design - November 2015 - 47
Healthcare Design - November 2015 - 48
Healthcare Design - November 2015 - 49
Healthcare Design - November 2015 - 50
Healthcare Design - November 2015 - 51
Healthcare Design - November 2015 - 52
Healthcare Design - November 2015 - 53
Healthcare Design - November 2015 - 54
Healthcare Design - November 2015 - 55
Healthcare Design - November 2015 - Come Together
Healthcare Design - November 2015 - 57
Healthcare Design - November 2015 - 58
Healthcare Design - November 2015 - 59
Healthcare Design - November 2015 - 60
Healthcare Design - November 2015 - 61
Healthcare Design - November 2015 - 62
Healthcare Design - November 2015 - 63
Healthcare Design - November 2015 - 64
Healthcare Design - November 2015 - 65
Healthcare Design - November 2015 - The Driver’s Seat
Healthcare Design - November 2015 - 67
Healthcare Design - November 2015 - Generation Next
Healthcare Design - November 2015 - 69
Healthcare Design - November 2015 - 70
Healthcare Design - November 2015 - 71
Healthcare Design - November 2015 - 72
Healthcare Design - November 2015 - 73
Healthcare Design - November 2015 - 74
Healthcare Design - November 2015 - 75
Healthcare Design - November 2015 - Going Deep
Healthcare Design - November 2015 - 77
Healthcare Design - November 2015 - 78
Healthcare Design - November 2015 - 79
Healthcare Design - November 2015 - 80
Healthcare Design - November 2015 - 81
Healthcare Design - November 2015 - New Neighbor
Healthcare Design - November 2015 - 83
Healthcare Design - November 2015 - 84
Healthcare Design - November 2015 - 85
Healthcare Design - November 2015 - 86
Healthcare Design - November 2015 - 87
Healthcare Design - November 2015 - 88
Healthcare Design - November 2015 - 89
Healthcare Design - November 2015 - 90
Healthcare Design - November 2015 - 91
Healthcare Design - November 2015 - 92
Healthcare Design - November 2015 - 93
Healthcare Design - November 2015 - Ready, Set, Show
Healthcare Design - November 2015 - 95
Healthcare Design - November 2015 - 96
Healthcare Design - November 2015 - 97
Healthcare Design - November 2015 - 98
Healthcare Design - November 2015 - 99
Healthcare Design - November 2015 - 100
Healthcare Design - November 2015 - 101
Healthcare Design - November 2015 - 102
Healthcare Design - November 2015 - 103
Healthcare Design - November 2015 - 104
Healthcare Design - November 2015 - 105
Healthcare Design - November 2015 - Construction
Healthcare Design - November 2015 - 107
Healthcare Design - November 2015 - 108
Healthcare Design - November 2015 - 109
Healthcare Design - November 2015 - Research
Healthcare Design - November 2015 - 111
Healthcare Design - November 2015 - 112
Healthcare Design - November 2015 - 113
Healthcare Design - November 2015 - Special Advertising Section: Buyers Guide
Healthcare Design - November 2015 - 115
Healthcare Design - November 2015 - 116
Healthcare Design - November 2015 - 117
Healthcare Design - November 2015 - 118
Healthcare Design - November 2015 - 119
Healthcare Design - November 2015 - 120
Healthcare Design - November 2015 - 121
Healthcare Design - November 2015 - 122
Healthcare Design - November 2015 - 123
Healthcare Design - November 2015 - 124
Healthcare Design - November 2015 - 125
Healthcare Design - November 2015 - 126
Healthcare Design - November 2015 - 127
Healthcare Design - November 2015 - 128
Healthcare Design - November 2015 - 129
Healthcare Design - November 2015 - 130
Healthcare Design - November 2015 - 131
Healthcare Design - November 2015 - 132
Healthcare Design - November 2015 - 133
Healthcare Design - November 2015 - 134
Healthcare Design - November 2015 - 135
Healthcare Design - November 2015 - 136
Healthcare Design - November 2015 - 137
Healthcare Design - November 2015 - 138
Healthcare Design - November 2015 - 139
Healthcare Design - November 2015 - 140
Healthcare Design - November 2015 - 141
Healthcare Design - November 2015 - 142
Healthcare Design - November 2015 - 143
Healthcare Design - November 2015 - 144
Healthcare Design - November 2015 - 145
Healthcare Design - November 2015 - 146
Healthcare Design - November 2015 - 147
Healthcare Design - November 2015 - 148
Healthcare Design - November 2015 - 149
Healthcare Design - November 2015 - 150
Healthcare Design - November 2015 - 151
Healthcare Design - November 2015 - 152
Healthcare Design - November 2015 - 153
Healthcare Design - November 2015 - 154
Healthcare Design - November 2015 - 155
Healthcare Design - November 2015 - 156
Healthcare Design - November 2015 - 157
Healthcare Design - November 2015 - 158
Healthcare Design - November 2015 - Special Advertising Section: Project Watch
Healthcare Design - November 2015 - 160
Healthcare Design - November 2015 - 161
Healthcare Design - November 2015 - 162
Healthcare Design - November 2015 - 163
Healthcare Design - November 2015 - 164
Healthcare Design - November 2015 - 165
Healthcare Design - November 2015 - 166
Healthcare Design - November 2015 - 167
Healthcare Design - November 2015 - First Look
Healthcare Design - November 2015 - Cover3
Healthcare Design - November 2015 - Cover4
Healthcare Design - November 2015 - AIA1
Healthcare Design - November 2015 - AIA2
Healthcare Design - November 2015 - AIA3
Healthcare Design - November 2015 - AIA4
Healthcare Design - November 2015 - AIA5
Healthcare Design - November 2015 - AIA6
Healthcare Design - November 2015 - AIA7
Healthcare Design - November 2015 - AIA8
Healthcare Design - November 2015 - AIA9
Healthcare Design - November 2015 - AIA10
Healthcare Design - November 2015 - AIA11
Healthcare Design - November 2015 - AIA12
Healthcare Design - November 2015 - AIA13
Healthcare Design - November 2015 - AIA14
Healthcare Design - November 2015 - AIA15
Healthcare Design - November 2015 - AIA16
Healthcare Design - November 2015 - AIA17
Healthcare Design - November 2015 - AIA18
Healthcare Design - November 2015 - AIA19
Healthcare Design - November 2015 - AIA20
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