Healthcare Design - December 2015 - 54


REMODEL/RENOVATION - EMERGENCY/URGENT CARE
REMODEL/RENOVATION

BEST

Legacy Emanuel Adult Services PORTLAND, ORE.
Submitted by: ZGF Architects LLP PORTLAND, ORE.

IN CATEGORY

2015

Cost/sq. ft.: $288

54

BEFORE

BEFORE

where check-in was impersonally
conducted through a small opening of
a glass-enclosed desk, and the waiting
room was windowless and crowded.
The department is organized
so that each treatment zone flows

Healthcare Design * special supplement

Design team: ZGF Architects-
Karl Sonnenberg, Malcolm Brown,
Jennifer Mountain, Sharron Van
der Meulen, Sue Ann Barton, Rena
Simon

ZGF ARCHITECTS LLP (BEFORE); © ECKERT & ECKERT (AFTER)

In order to support an expanding need for adult emergency care
services, Legacy Health embarked
on a significant remodel of its
emergency department. As a
Level 1 trauma center, the ED
at the Legacy Emanuel Medical
Center campus sees a wide range of
patients with urgent medical problems, requiring services ranging
from trauma and emergency care to
behavioral health and urgent care.
Based on research, guiding
principles were developed at the
onset of the project to establish
goals that would guide the design
process. Some of these were clinical and operational goals, such as
improving patient safety, enhancing
efficiency and patient flow, decreasing length of stay, and increasing
volumes, while others were focused
on the care experience for patients,
families, and staff from arrival
through discharge.
A mock-up space was built for
user meetings in a vacant shelled
area in one of the medical office
buildings on campus. Planning
activities began with shadowing events where the design team
observed staff and patient flows
to understand current space and
activities in the ED. Integrated care
teams were engaged in the design
process, first with puzzle-piece exercises to explore alternate layouts
for the ED, then with mock-ups to
test room sizes and configurations.
Simulations were conducted on
each of the patient room types to
test specific clinical scenarios and
to confirm the design.
The final design accomplished
both operational and experiential
goals. Patients are greeted at an
open, welcoming reception desk
faced with repurposed, natural
wood. The waiting room is filled
with daylight and enjoys garden
views, which provide a calming
connection to nature. It has been
subdivided to provide privacy and
choice for waiting patients and families. This is in sharp contrast to the
previous patient arrival experience



Table of Contents for the Digital Edition of Healthcare Design - December 2015

Healthcare Design - December 2015
Contents
HCDmagazine.com
Editorial
Show Talk
Monitor
The Center
The Inside Story
Hitting the Mark
View From the Top
Echoing the Landscape
Master Class
Research
Special Supplement: 2015 Remodel/Renovation Competition
Remodel/renovation Competition
Special Advertising Section: Remodel/Renovation Directory
Special Supplement: 2015 Product Innovation Awards
Product Innovation Awards
Special Advertising Section: Product Innovation Gallery
First Look
Healthcare Design - December 2015 - Healthcare Design - December 2015
Healthcare Design - December 2015 - Cover2
Healthcare Design - December 2015 - 1
Healthcare Design - December 2015 - Contents
Healthcare Design - December 2015 - 3
Healthcare Design - December 2015 - HCDmagazine.com
Healthcare Design - December 2015 - 5
Healthcare Design - December 2015 - Editorial
Healthcare Design - December 2015 - 7
Healthcare Design - December 2015 - Show Talk
Healthcare Design - December 2015 - 9
Healthcare Design - December 2015 - Monitor
Healthcare Design - December 2015 - 11
Healthcare Design - December 2015 - 12
Healthcare Design - December 2015 - 13
Healthcare Design - December 2015 - 14
Healthcare Design - December 2015 - 15
Healthcare Design - December 2015 - The Center
Healthcare Design - December 2015 - 17
Healthcare Design - December 2015 - The Inside Story
Healthcare Design - December 2015 - 19
Healthcare Design - December 2015 - 20
Healthcare Design - December 2015 - 21
Healthcare Design - December 2015 - 22
Healthcare Design - December 2015 - 23
Healthcare Design - December 2015 - 24
Healthcare Design - December 2015 - 25
Healthcare Design - December 2015 - Hitting the Mark
Healthcare Design - December 2015 - 27
Healthcare Design - December 2015 - 28
Healthcare Design - December 2015 - 29
Healthcare Design - December 2015 - 30
Healthcare Design - December 2015 - 31
Healthcare Design - December 2015 - View From the Top
Healthcare Design - December 2015 - 33
Healthcare Design - December 2015 - 34
Healthcare Design - December 2015 - 35
Healthcare Design - December 2015 - 36
Healthcare Design - December 2015 - 37
Healthcare Design - December 2015 - Echoing the Landscape
Healthcare Design - December 2015 - 39
Healthcare Design - December 2015 - 40
Healthcare Design - December 2015 - 41
Healthcare Design - December 2015 - 42
Healthcare Design - December 2015 - 43
Healthcare Design - December 2015 - Master Class
Healthcare Design - December 2015 - 45
Healthcare Design - December 2015 - 46
Healthcare Design - December 2015 - 47
Healthcare Design - December 2015 - 48
Healthcare Design - December 2015 - 49
Healthcare Design - December 2015 - Research
Healthcare Design - December 2015 - 51
Healthcare Design - December 2015 - 52
Healthcare Design - December 2015 - Special Supplement: 2015 Remodel/Renovation Competition
Healthcare Design - December 2015 - Remodel/renovation Competition
Healthcare Design - December 2015 - 55
Healthcare Design - December 2015 - 56
Healthcare Design - December 2015 - 57
Healthcare Design - December 2015 - 58
Healthcare Design - December 2015 - 59
Healthcare Design - December 2015 - 60
Healthcare Design - December 2015 - 61
Healthcare Design - December 2015 - 62
Healthcare Design - December 2015 - 63
Healthcare Design - December 2015 - Special Advertising Section: Remodel/Renovation Directory
Healthcare Design - December 2015 - 65
Healthcare Design - December 2015 - 66
Healthcare Design - December 2015 - 67
Healthcare Design - December 2015 - 68
Healthcare Design - December 2015 - 69
Healthcare Design - December 2015 - 70
Healthcare Design - December 2015 - 71
Healthcare Design - December 2015 - 72
Healthcare Design - December 2015 - 73
Healthcare Design - December 2015 - 74
Healthcare Design - December 2015 - Special Supplement: 2015 Product Innovation Awards
Healthcare Design - December 2015 - Product Innovation Awards
Healthcare Design - December 2015 - 77
Healthcare Design - December 2015 - 78
Healthcare Design - December 2015 - Special Advertising Section: Product Innovation Gallery
Healthcare Design - December 2015 - 80
Healthcare Design - December 2015 - 81
Healthcare Design - December 2015 - 82
Healthcare Design - December 2015 - 83
Healthcare Design - December 2015 - 84
Healthcare Design - December 2015 - 85
Healthcare Design - December 2015 - 86
Healthcare Design - December 2015 - 87
Healthcare Design - December 2015 - First Look
Healthcare Design - December 2015 - Cover3
Healthcare Design - December 2015 - Cover4
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