Healthcare Design - January/February 2016 - 38


38

HCDmagazine.com 02.16

care doctor and don't want to use a primary care
doctor for their routine medical needs, especially
when you start getting into the Millennials and
Gen-Xers."
All shapes and sizes
Exactly what form an urgent care solution takes
varies widely, though. Erdman, for example, is
mostly designing urban infill projects, largely in
commercial or retail space, with very few greenfield projects. However, more complex new builds
are starting to define the next wave of urgent
care.
"While we're still seeing a few of the smaller
versions of what urgent care is-which is a 5,000to 10,000-square-foot clinic that's open late night
and has minimal secondary services like lab and
imaging-those are really trending away and [the
market] seems to be going to a more inclusive
model, which is urgent care, primary care, lab,
and imaging rolled into one," says John Seely,
senior associate vice president for CallisonRTKL
(Dallas).
CallisonRTKL is the designer for the Warren
Clinic project in the Tulsa, Okla., area, an example
of this inclusive solution, which includes three
completed sites and three additional locations
projected for completion in the near future.
A significant benefit to the model is the ability
to avoid overbuilding to accommodate occasional
spikes in use, such as during flu season. "If you
design an urgent care center around that peak,
then much of the year that urgent care side is
seeing a fraction of the volumes that it was designed for. But if you design it in a cluster around
primary care so that after-hours urgent care can
flex into what was used for primary care during

Above: The Warren Clinic
project, designed by CallisonRTKL, is a modular health
prototype that allows the
model (a primary care clinic
with urgent care, imaging, and
lab) to adapt easily to various
configurations and sites
across the Tulsa, Okla., area.
Opposite: The exterior of the
Warren Clinic project integrates
a branded feature wall with
patterns of varying pink tones
to visually tie the sites to the
Saint Francis Health System's
signature color. Left, top: With
one entrance for emergency
and urgent care, patients at
Gundersen Health System's
Legacy Building in LaCrosse,
Wis., are seamlessly triaged to
the appropriate level of care.
Left, bottom: Opened in 2014,
Gundersen's new hospital
tower houses the emergency
and urgent care unit designed
by AECOM, which includes a
private family waiting area.

GUNDERSEN HEALTH SYSTEM (GUNDERSEN)

And while access to new patients is part of it,
Dr. Scott Brady, senior medical director and
CEO of Centra Care, the urgent care division
for the Adventist Health System that primarily
serves Florida with additional sites in Kansas
and Maryland, says Centra Care was started 35
years ago as a way to provide convenient, quality
care to existing patients. "There's a significant
percentage of people who don't have a primary


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Table of Contents for the Digital Edition of Healthcare Design - January/February 2016

Healthcare Design - January/February 2016
Contents
hcdmagazine.com
Editorial
Show Talk
Monitor
The Center
That’s a Wrap
Right Here, Right Now
Research
Product Spotlight: Patient Rooms
First Look
Healthcare Design - January/February 2016 - Healthcare Design - January/February 2016
Healthcare Design - January/February 2016 - Cover2
Healthcare Design - January/February 2016 - 1
Healthcare Design - January/February 2016 - 2
Healthcare Design - January/February 2016 - 3
Healthcare Design - January/February 2016 - Contents
Healthcare Design - January/February 2016 - 5
Healthcare Design - January/February 2016 - hcdmagazine.com
Healthcare Design - January/February 2016 - 7
Healthcare Design - January/February 2016 - Editorial
Healthcare Design - January/February 2016 - 9
Healthcare Design - January/February 2016 - Show Talk
Healthcare Design - January/February 2016 - 11
Healthcare Design - January/February 2016 - Monitor
Healthcare Design - January/February 2016 - 13
Healthcare Design - January/February 2016 - 14
Healthcare Design - January/February 2016 - 15
Healthcare Design - January/February 2016 - 16
Healthcare Design - January/February 2016 - 17
Healthcare Design - January/February 2016 - 18
Healthcare Design - January/February 2016 - 19
Healthcare Design - January/February 2016 - 20
Healthcare Design - January/February 2016 - 21
Healthcare Design - January/February 2016 - 22
Healthcare Design - January/February 2016 - 23
Healthcare Design - January/February 2016 - The Center
Healthcare Design - January/February 2016 - 25
Healthcare Design - January/February 2016 - That’s a Wrap
Healthcare Design - January/February 2016 - 27
Healthcare Design - January/February 2016 - 28
Healthcare Design - January/February 2016 - 29
Healthcare Design - January/February 2016 - 30
Healthcare Design - January/February 2016 - 31
Healthcare Design - January/February 2016 - 32
Healthcare Design - January/February 2016 - 33
Healthcare Design - January/February 2016 - 34
Healthcare Design - January/February 2016 - 35
Healthcare Design - January/February 2016 - Right Here, Right Now
Healthcare Design - January/February 2016 - 37
Healthcare Design - January/February 2016 - 38
Healthcare Design - January/February 2016 - 39
Healthcare Design - January/February 2016 - 40
Healthcare Design - January/February 2016 - 41
Healthcare Design - January/February 2016 - 42
Healthcare Design - January/February 2016 - 43
Healthcare Design - January/February 2016 - 44
Healthcare Design - January/February 2016 - 45
Healthcare Design - January/February 2016 - 46
Healthcare Design - January/February 2016 - 47
Healthcare Design - January/February 2016 - Research
Healthcare Design - January/February 2016 - 49
Healthcare Design - January/February 2016 - 50
Healthcare Design - January/February 2016 - 51
Healthcare Design - January/February 2016 - Product Spotlight: Patient Rooms
Healthcare Design - January/February 2016 - 53
Healthcare Design - January/February 2016 - 54
Healthcare Design - January/February 2016 - 55
Healthcare Design - January/February 2016 - First Look
Healthcare Design - January/February 2016 - Cover3
Healthcare Design - January/February 2016 - Cover4
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