Healthcare Design - September 2016 - 85
Patient rooming: staff (staff travel from their workstation to escort patients from waiting to exam). The distance from the medical assistant's
station to the clinic entrance, then to the exam room (median for each
clinic), ranged from 83 to 276 feet. As found with patients, this is partly
a factor of distance between the waiting room and the exam room cluster. But for medical assistants (MAs) rooming a patient, the workstationto-waiting-room distance also exacerbates the
distance traveled. It's worth noting that for
SURVEYS AND ANECDOTAL
on-stage/off-stage concepts (not a part of this
study), patient rooming is by patients alone in
COMMENTS INDICATED
a separate corridor, so the medical assistant
THAT HAVING ALL
doesn't have this travel distance, which would
WORKSTATIONS DIRECTLY
likely create higher overall efficiency for staff.
MA walking during patient's stay in exam
FACING EXAM ROOMS IS
room, measured directly from workstation to
HIGHLY PREFERABLE.
exam room (median distance for all staff stations and exam rooms). Clinics A, B, and D have
significantly shorter travel distances (19 to 21 feet) than the racetrack approach in Clinic C (36 feet); this is due to the many solid elements in the
center of the exam room cluster.
V I S U A L C O N T R O L ( S I T U AT I O N A L AWA R E N E S S B Y S TA F F
O F L O C AT I O N O F PAT I E N T S A N D O T H E R S TA F F )
MAs: How a staff member is oriented within the team center is impor-
tant. Surveys as well as anecdotal comments
indicated that having all workstations directly
facing exam rooms is highly preferable (visibility to exam room doors with line of sight when
seated). This is clearly correlated by the surveys. Clinic A scored highest (MAs face nearly all
exam rooms), and Clinic D scored lowest (MAs
face only about 75 percent of exam rooms).
Providers: Surveys indicated that providers
also favor visibility of corridors; Clinic A scored
highest (patterned glass enclosure allows filtered view of corridors when seated) and Clinic
B scored lowest (solid wall disallows view of
corridors when seated).
E N H A N C I N G C O M M U N I C AT I O N S
MAs: Survey scores are very high for all four
of the open team center clinics for "facilitating communication with providers and other
staff," indicating that both open and walled
workstations support this factor when adjacent
to one another. Comments indicated a preference for proximity to providers as well as a private space to huddle with providers.
http://www.takeform.net
http://www.takeform.net
Healthcare Design - September 2016
Table of Contents for the Digital Edition of Healthcare Design - September 2016
Healthcare Design - September 2016
Contents
Editorial
Show Talk
Photo Tour
Conversations Tarters
First Look
The Hcd 10
The Next Wave
Caring for the Caregivers
Color My World
Research
Product Spotlight
The Center
Aia-Aah
Face Time
Healthcare Design - September 2016 - Healthcare Design - September 2016
Healthcare Design - September 2016 - Cover2
Healthcare Design - September 2016 - 1
Healthcare Design - September 2016 - Contents
Healthcare Design - September 2016 - 3
Healthcare Design - September 2016 - 4
Healthcare Design - September 2016 - 5
Healthcare Design - September 2016 - 6
Healthcare Design - September 2016 - 7
Healthcare Design - September 2016 - Editorial
Healthcare Design - September 2016 - 9
Healthcare Design - September 2016 - Show Talk
Healthcare Design - September 2016 - 11
Healthcare Design - September 2016 - Photo Tour
Healthcare Design - September 2016 - 13
Healthcare Design - September 2016 - 14
Healthcare Design - September 2016 - 15
Healthcare Design - September 2016 - 16
Healthcare Design - September 2016 - 17
Healthcare Design - September 2016 - Conversations Tarters
Healthcare Design - September 2016 - 19
Healthcare Design - September 2016 - 20
Healthcare Design - September 2016 - 21
Healthcare Design - September 2016 - First Look
Healthcare Design - September 2016 - 23
Healthcare Design - September 2016 - 24
Healthcare Design - September 2016 - 25
Healthcare Design - September 2016 - The Hcd 10
Healthcare Design - September 2016 - 27
Healthcare Design - September 2016 - 28
Healthcare Design - September 2016 - 29
Healthcare Design - September 2016 - 30
Healthcare Design - September 2016 - 31
Healthcare Design - September 2016 - 32
Healthcare Design - September 2016 - 33
Healthcare Design - September 2016 - 34
Healthcare Design - September 2016 - 35
Healthcare Design - September 2016 - 36
Healthcare Design - September 2016 - 37
Healthcare Design - September 2016 - 38
Healthcare Design - September 2016 - 39
Healthcare Design - September 2016 - 40
Healthcare Design - September 2016 - 41
Healthcare Design - September 2016 - 42
Healthcare Design - September 2016 - 43
Healthcare Design - September 2016 - 44
Healthcare Design - September 2016 - 45
Healthcare Design - September 2016 - 46
Healthcare Design - September 2016 - 47
Healthcare Design - September 2016 - The Next Wave
Healthcare Design - September 2016 - 49
Healthcare Design - September 2016 - 50
Healthcare Design - September 2016 - 51
Healthcare Design - September 2016 - 52
Healthcare Design - September 2016 - 53
Healthcare Design - September 2016 - 54
Healthcare Design - September 2016 - 55
Healthcare Design - September 2016 - 56
Healthcare Design - September 2016 - 57
Healthcare Design - September 2016 - Caring for the Caregivers
Healthcare Design - September 2016 - 59
Healthcare Design - September 2016 - 60
Healthcare Design - September 2016 - 61
Healthcare Design - September 2016 - 62
Healthcare Design - September 2016 - 63
Healthcare Design - September 2016 - 64
Healthcare Design - September 2016 - 65
Healthcare Design - September 2016 - Color My World
Healthcare Design - September 2016 - 67
Healthcare Design - September 2016 - 68
Healthcare Design - September 2016 - 69
Healthcare Design - September 2016 - Research
Healthcare Design - September 2016 - 71
Healthcare Design - September 2016 - 72
Healthcare Design - September 2016 - 73
Healthcare Design - September 2016 - 74
Healthcare Design - September 2016 - 75
Healthcare Design - September 2016 - 76
Healthcare Design - September 2016 - Product Spotlight
Healthcare Design - September 2016 - 78
Healthcare Design - September 2016 - 79
Healthcare Design - September 2016 - 80
Healthcare Design - September 2016 - 81
Healthcare Design - September 2016 - The Center
Healthcare Design - September 2016 - 83
Healthcare Design - September 2016 - Aia-Aah
Healthcare Design - September 2016 - 85
Healthcare Design - September 2016 - 86
Healthcare Design - September 2016 - 87
Healthcare Design - September 2016 - Face Time
Healthcare Design - September 2016 - Cover3
Healthcare Design - September 2016 - Cover4
Healthcare Design - September 2016 - S1
Healthcare Design - September 2016 - S2
Healthcare Design - September 2016 - S3
Healthcare Design - September 2016 - S4
Healthcare Design - September 2016 - S5
Healthcare Design - September 2016 - S6
Healthcare Design - September 2016 - S7
Healthcare Design - September 2016 - S8
Healthcare Design - September 2016 - S9
Healthcare Design - September 2016 - S10
Healthcare Design - September 2016 - S11
Healthcare Design - September 2016 - S12
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