Healthcare Design - December 2016 - 31

IN FO C U S
S T R A T E G I C A P P R O A C H E S to D E S I G N C H A L L E N G E S

PAUL THURLBY/HANDS OME FRANK

PROCESS IMPROVEMENT

D ATA T R A N S M I S S I O N

The availability and use of big data isn't influencing just
care delivery, but the design process used to create productive
healthcare spaces By Milly Baker

"BIG DATA" IS defined as information produced
through computer modeling at high volume and
high velocity that's used to analyze variability
and complexity. The availability of big data today
is influencing healthcare delivery, reimbursement rates, and-increasingly-architectural
design.
Specifically, under the Affordable Care Act,
providers are now being measured against national metrics, with patient satisfaction, length
of stay, readmissions, staff retention, and infection rates affecting the bottom line of our
hospitals in a pay-for-value system. A health
system must demonstrate payment incentives
to providers who show quality improvement as
measured against national results. For example,
a hospital that implemented a new lighting and
acoustical environment at medication areas
may report a 20 percent error reduction. This
improvement, if it meets a stated goal, will result
in an overall increase in the reimbursement rate
for the year.
Understanding the goals a client has for improvement metrics can inform the design process. An institution may focus on improved
patient satisfaction through decreasing the
amount of time spent on non-value-added activities such as waiting. Early project phases
might include computer simulation models
that test patient movement through the building. These models can tell architects how long
it takes to park and walk to the facilities, and
then how many greeters, kiosks, or check-in
staff are required to keep the wait time below
the set goal. The availability of this data offers
the ability to predict bottlenecks in the flow of
patients through a given building configuration, and design changes can be made to optimize the time that any patient spends within
the facility.
Access to computer modeling means design
teams can offer greater service to clients by integrating a scientific approach within a framework of humanistic values-what is it that the
users touch, hear, smell, and see? These values
are hard to measure but integral to creating a
sense of well-being, so it's important that they're considered in
concert with efficiency, safety, and
infection control. Big data is begin-

DECEMBER 2016

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Healthcare Design - December 2016

Table of Contents for the Digital Edition of Healthcare Design - December 2016

HEALTHCARE DESIGN - DECEMBER 2016
CONTENTS
EDITORIAL
SHOW TALK
PHOTO TOUR
BIG IDEAS
A SOUND PLAN
PROCESS IMPROVEMENT DATA TRANSMISSON
PRODUCT SPOTLIGHT ACOUSTICS
THE CENTER
SPECIAL SUPPLEMENT
FACE TIME
Healthcare Design - December 2016 - HEALTHCARE DESIGN - DECEMBER 2016
Healthcare Design - December 2016 - Cover2
Healthcare Design - December 2016 - 1
Healthcare Design - December 2016 - 2
Healthcare Design - December 2016 - CONTENTS
Healthcare Design - December 2016 - 4
Healthcare Design - December 2016 - 5
Healthcare Design - December 2016 - 6
Healthcare Design - December 2016 - EDITORIAL
Healthcare Design - December 2016 - SHOW TALK
Healthcare Design - December 2016 - 9
Healthcare Design - December 2016 - PHOTO TOUR
Healthcare Design - December 2016 - 11
Healthcare Design - December 2016 - 12
Healthcare Design - December 2016 - 13
Healthcare Design - December 2016 - 14
Healthcare Design - December 2016 - BIG IDEAS
Healthcare Design - December 2016 - 16
Healthcare Design - December 2016 - 17
Healthcare Design - December 2016 - 18
Healthcare Design - December 2016 - 19
Healthcare Design - December 2016 - 20
Healthcare Design - December 2016 - 21
Healthcare Design - December 2016 - 22
Healthcare Design - December 2016 - 23
Healthcare Design - December 2016 - A SOUND PLAN
Healthcare Design - December 2016 - 25
Healthcare Design - December 2016 - 26
Healthcare Design - December 2016 - 27
Healthcare Design - December 2016 - 28
Healthcare Design - December 2016 - 29
Healthcare Design - December 2016 - 30
Healthcare Design - December 2016 - PROCESS IMPROVEMENT DATA TRANSMISSON
Healthcare Design - December 2016 - 32
Healthcare Design - December 2016 - PRODUCT SPOTLIGHT ACOUSTICS
Healthcare Design - December 2016 - 34
Healthcare Design - December 2016 - THE CENTER
Healthcare Design - December 2016 - 36
Healthcare Design - December 2016 - SPECIAL SUPPLEMENT
Healthcare Design - December 2016 - 38
Healthcare Design - December 2016 - 39
Healthcare Design - December 2016 - 40
Healthcare Design - December 2016 - 41
Healthcare Design - December 2016 - 42
Healthcare Design - December 2016 - 43
Healthcare Design - December 2016 - 44
Healthcare Design - December 2016 - 45
Healthcare Design - December 2016 - 46
Healthcare Design - December 2016 - 47
Healthcare Design - December 2016 - FACE TIME
Healthcare Design - December 2016 - Cover3
Healthcare Design - December 2016 - Cover4
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