Healthcare Design - May 2017 - 24

HANK ADAMS

Title: Global Director, Health
Firm: HDR (Dallas)
Number of employees: 1,700 (in the architecture practice)
Healthcare revenue in 2016: $208.3 million
B U S I N E S S C H A L L E N G E : TA L E N T A C Q U I S I T I O N

Attracting and nurturing creative talent is something we consider to be a paramount issue and critical to the success of our
health design practice. New clients hire us because our professionals have the experience, knowledge, and talent to help them
achieve a successful outcome. Clients retain us for repeat work
because of the strong relationships they have with our individual employees and because those employees demonstrate valuable insight and creativity.
The challenge is two-fold: maintaining and nurturing our core
talent (and wisdom) on the one hand and, on the other, infusing
our practice with new ideas and perspectives to ensure that it constantly
evolves and advances. That means hiring new architects and designers at
all career stages as well as adding skill sets atypical in a design firm, such as
those brought to the table by industrial engineers, social scientists, clinicians, and data analysts-roles that expand the definition of design.
As an employee-owned firm, we have an added layer of complexity in
that employee engagement is essential to a successful model of ownership.
That means we must create and propagate our firm's culture and values
both internally and externally to achieve employee buy-in and establish
our next generation of leaders.
W H AT ' S B E H I N D I T

The healthcare design market is highly competitive, and all the design
firms compete against one another to attain the best and the brightest talent. That means we need to be compelling narrators of our own "story" and
able to clearly articulate the benefits of our culture versus another firm's.
We're also competing for talent with other industries that have recognized
the value of critical thinking and problem-solving abilities, which are
abundant in the design industry. In recent economic downturns, many experienced designers have moved on to other creative industries.
Additionally, generational forces are at play. On average, 30 to 40 percent
of the U.S. workforce will retire in the next five to 10 years as baby boomers stop working. While Gen Xers are assuming leadership roles, this generation is much smaller than the previous one. The millennial generation
coming up on its heels is nearly twice as big (80 million versus 46 million),
so the raw numbers alone mean millennials will get leadership opportunities much earlier in their careers than previous generations-and they
need to be prepared for that rapid advancement.
THE SOLUTION

As part of our 2012 Strategic Plan, HDR created a Talent Management Initiative, a plan to enable recruitment and career growth and development

24

MAY 2017

HCDMAGAZINE.COM

for all staff at all career stages. A few of the programs and strategies include:
BOOST. Each year, 12 protégés are selected to
participate in the six-month BOOST program,
which pairs millennial employees with a strong
mentor to focus on building fundamentals for
leadership success, increasing an understanding of HDR's business culture, and forging relationships with senior leaders and employees
throughout the company.
Associate level recognition. The associate
level recognition program rewards junior-level
employees who embody high standards of personal and professional conduct and show extraordinary potential.
Fellowship program. Two fellowship initiatives support the development of future leaders
in our practice areas. Professional fellowships
are awarded to individuals or small teams to
develop creative solutions for issues facing the
firm's clients and the profession. Additionally,
an intern research fellowship provides a scholarship of $10,000 for coursework taken to advance related research in a field of study that's
applicable to the services provided to our clients.
Opportunities to give back. The HDR
Foundation provides grants to nonprofit organizations that align with our expertise in education, healthcare, and healthy communities. It's
employee-funded, with matching contributions
by the firm. Additionally, our Design 4 Others
program provides pro bono architecture and engineering services for projects in underserviced
communities to address global health issues.
Young Professional Group (YPG). This
group supports the development of our younger,
less experienced staff. Under the YPG umbrella,
young professionals connect through peer-topeer and peer-to-management networking and
regional summits, and on a company-wide basis
via a quarterly newsletter and global events.
WORDS OF WISDOM

I'm passionate about elevating design talent
and believe the future of our healthcare design
industry is reliant on our overall success. Firm
leadership, from all size design firms, must be
proactive and intentional about their talent
strategy, as it directly impacts the transition of
firm leadership over time. It requires a focus
on clearly defining a firm's culture and values,
while investing in employee initiatives to expand career opportunities and build equity. We
have the opportunity and obligation to advance
the legacy of design and its impact on healthcare
delivery.


http://www.HCDMAGAZINE.COM

Table of Contents for the Digital Edition of Healthcare Design - May 2017

Healthcare Design - May 2017
Contents
Editorial
Photo Tour
Uplifting Design
Healthy Outlook for Green Design
Inside Story
Renovation Experience Reimagined
Product Spotlight Flooring
The Center
Special Supplement
Special Advertising Section
Face Time
Healthcare Design - May 2017 - Intro
Healthcare Design - May 2017 - Healthcare Design - May 2017
Healthcare Design - May 2017 - Cover2
Healthcare Design - May 2017 - 1
Healthcare Design - May 2017 - 2
Healthcare Design - May 2017 - Contents
Healthcare Design - May 2017 - 4
Healthcare Design - May 2017 - 5
Healthcare Design - May 2017 - 6
Healthcare Design - May 2017 - 7
Healthcare Design - May 2017 - 8
Healthcare Design - May 2017 - Editorial
Healthcare Design - May 2017 - Photo Tour
Healthcare Design - May 2017 - 11
Healthcare Design - May 2017 - 12
Healthcare Design - May 2017 - 13
Healthcare Design - May 2017 - 14
Healthcare Design - May 2017 - Uplifting Design
Healthcare Design - May 2017 - 16
Healthcare Design - May 2017 - 17
Healthcare Design - May 2017 - 18
Healthcare Design - May 2017 - 19
Healthcare Design - May 2017 - Healthy Outlook for Green Design
Healthcare Design - May 2017 - 21
Healthcare Design - May 2017 - Inside Story
Healthcare Design - May 2017 - 23
Healthcare Design - May 2017 - 24
Healthcare Design - May 2017 - 25
Healthcare Design - May 2017 - 26
Healthcare Design - May 2017 - 27
Healthcare Design - May 2017 - 28
Healthcare Design - May 2017 - 29
Healthcare Design - May 2017 - 30
Healthcare Design - May 2017 - 31
Healthcare Design - May 2017 - 32
Healthcare Design - May 2017 - 33
Healthcare Design - May 2017 - 34
Healthcare Design - May 2017 - 35
Healthcare Design - May 2017 - 36
Healthcare Design - May 2017 - Renovation Experience Reimagined
Healthcare Design - May 2017 - 38
Healthcare Design - May 2017 - 39
Healthcare Design - May 2017 - 40
Healthcare Design - May 2017 - 41
Healthcare Design - May 2017 - Product Spotlight Flooring
Healthcare Design - May 2017 - 43
Healthcare Design - May 2017 - 44
Healthcare Design - May 2017 - 45
Healthcare Design - May 2017 - 46
Healthcare Design - May 2017 - 47
Healthcare Design - May 2017 - The Center
Healthcare Design - May 2017 - Special Supplement
Healthcare Design - May 2017 - 50
Healthcare Design - May 2017 - 51
Healthcare Design - May 2017 - 52
Healthcare Design - May 2017 - 53
Healthcare Design - May 2017 - 54
Healthcare Design - May 2017 - Special Advertising Section
Healthcare Design - May 2017 - 56
Healthcare Design - May 2017 - 57
Healthcare Design - May 2017 - 58
Healthcare Design - May 2017 - 59
Healthcare Design - May 2017 - 60
Healthcare Design - May 2017 - 61
Healthcare Design - May 2017 - 62
Healthcare Design - May 2017 - 63
Healthcare Design - May 2017 - Face Time
Healthcare Design - May 2017 - Cover3
Healthcare Design - May 2017 - Cover4
https://www.nxtbook.com/nxtbooks/healthcaredesign/202010
https://www.nxtbook.com/nxtbooks/healthcaredesign/202009
https://www.nxtbook.com/nxtbooks/healthcaredesign/202008
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200607
https://www.nxtbook.com/nxtbooks/healthcaredesign/202005
https://www.nxtbook.com/nxtbooks/healthcaredesign/202004
https://www.nxtbook.com/nxtbooks/healthcaredesign/202003
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201912
https://www.nxtbook.com/nxtbooks/healthcaredesign/201911
https://www.nxtbook.com/nxtbooks/healthcaredesign/201910
https://www.nxtbook.com/nxtbooks/healthcaredesign/201909
https://www.nxtbook.com/nxtbooks/healthcaredesign/201908
https://www.nxtbook.com/nxtbooks/healthcaredesign/20190607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201905
https://www.nxtbook.com/nxtbooks/healthcaredesign/201904
https://www.nxtbook.com/nxtbooks/healthcaredesign/201903
https://www.nxtbook.com/nxtbooks/healthcaredesign/201902
https://www.nxtbook.com/nxtbooks/healthcaredesign/201901
https://www.nxtbook.com/nxtbooks/healthcaredesign/201812
https://www.nxtbook.com/nxtbooks/healthcaredesign/201811
https://www.nxtbook.com/nxtbooks/healthcaredesign/201810
https://www.nxtbook.com/nxtbooks/healthcaredesign/201809
https://www.nxtbook.com/nxtbooks/healthcaredesign/201808
https://www.nxtbook.com/nxtbooks/healthcaredesign/20180607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201805
https://www.nxtbook.com/nxtbooks/healthcaredesign/201804
https://www.nxtbook.com/nxtbooks/healthcaredesign/201803
https://www.nxtbook.com/nxtbooks/healthcaredesign/201802
https://www.nxtbook.com/nxtbooks/healthcaredesign/201801
https://www.nxtbook.com/nxtbooks/healthcaredesign/201712
https://www.nxtbook.com/nxtbooks/healthcaredesign/201711
https://www.nxtbook.com/nxtbooks/healthcaredesign/201710
https://www.nxtbook.com/nxtbooks/healthcaredesign/201709
https://www.nxtbook.com/nxtbooks/healthcaredesign/201708
https://www.nxtbook.com/nxtbooks/healthcaredesign/201706
https://www.nxtbook.com/nxtbooks/healthcaredesign/201705
https://www.nxtbook.com/nxtbooks/healthcaredesign/201704
https://www.nxtbook.com/nxtbooks/healthcaredesign/201703
https://www.nxtbook.com/nxtbooks/healthcaredesign/201702
https://www.nxtbook.com/nxtbooks/healthcaredesign/201701
https://www.nxtbook.com/nxtbooks/healthcaredesign/201612
https://www.nxtbook.com/nxtbooks/healthcaredesign/201611
https://www.nxtbook.com/nxtbooks/healthcaredesign/201610
https://www.nxtbook.com/nxtbooks/healthcaredesign/201609
https://www.nxtbook.com/nxtbooks/healthcaredesign/201608
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201605
https://www.nxtbook.com/nxtbooks/healthcaredesign/201604
https://www.nxtbook.com/nxtbooks/healthcaredesign/201603
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201512
https://www.nxtbook.com/nxtbooks/healthcaredesign/201511
https://www.nxtbook.com/nxtbooks/healthcaredesign/201510
https://www.nxtbook.com/nxtbooks/healthcaredesign/201509
https://www.nxtbook.com/nxtbooks/healthcaredesign/201508
https://www.nxtbook.com/nxtbooks/healthcaredesign/201506
https://www.nxtbook.com/nxtbooks/healthcaredesign/201505
https://www.nxtbook.com/nxtbooks/healthcaredesign/201504
https://www.nxtbook.com/nxtbooks/healthcaredesign/201503
https://www.nxtbook.com/nxtbooks/healthcaredesign/201501
https://www.nxtbook.com/nxtbooks/healthcaredesign/201412
https://www.nxtbook.com/nxtbooks/healthcaredesign/201410
https://www.nxtbook.com/nxtbooks/healthcaredesign/201409
https://www.nxtbook.com/nxtbooks/healthcaredesign/201408
https://www.nxtbook.com/nxtbooks/healthcaredesign/201407
https://www.nxtbook.com/nxtbooks/healthcaredesign/201405
https://www.nxtbook.com/nxtbooks/healthcaredesign/201404
https://www.nxtbook.com/nxtbooks/healthcaredesign/201403
https://www.nxtbook.com/nxtbooks/healthcaredesign/201401
https://www.nxtbook.com/nxtbooks/healthcaredesign/201312
https://www.nxtbook.com/nxtbooks/healthcaredesign/201311
https://www.nxtbook.com/nxtbooks/healthcaredesign/201310
https://www.nxtbook.com/nxtbooks/healthcaredesign/201309
https://www.nxtbook.com/nxtbooks/healthcaredesign/201308
https://www.nxtbookmedia.com