Healthcare Design - June/July 2017 - 28

LEFT: The interiors call

upon the Cherokee culture in numerous ways,
including this hallmark
of the design-a rotunda
featuring a graphic
water spider carrying
fire, which represents the
creation story in Cherokee mythology. BELOW
AND BOTTOM: Waiting
areas are open and inviting, and offer stunning
views outside. Patient
floor waiting spaces
(below) feature custom
millwork and fireplaces,
and a second-floor
waiting space (bottom)
showcases etched-glass
handrails and structural
supports as examples of
the tree branch imagery
used throughout the
facility.

The system morphs and becomes what the patient needs on a particular
day. That's the heart of the Nuka System of Care," Cooper says.
Wishing to adapt the system for their own services, the group flew back
to North Carolina and got to work. "We started tearing down walls and offices and constructed an integrated care team space to do testing in a microsystem format, and we tested and tested and tested until we were absolutely certain on what we wanted. Then, when it was time to build the
new building, we had a great deal of certainty about the form of the space
and how we wanted it to support the new processes," Cooper says.
PROBLEM-SOLVING

28

J U N E /J U LY 2 01 7

TIM BU CHMAN

It was that operational vision that was handed to the project team selected
to make it happen, including DesignStrategies LLC as architect, interior
designer, and engineer and Robins & Morton as general contractor. "By the
time we arrived, they already knew the care delivery method they wanted
to use ... it was a real jump start," says Ben Rook, CEO of DesignStrategies
(Greenville, S.C.). "This project is really unique in how the owner prepared
for the design and building program."
The team-formed under an integrated project delivery (IPD) contract-
next traveled to Alaska with organizational leaders to see the Nuka System
for themselves. "We got to discuss philosophically what was applicable
about the Alaska visit, how that would play forward with the Cherokee, and
what was unique about the Cherokee. And because we had the full integrated care team there with us, we'd have breakout sessions in the evenings and
discussions on the airplane returning, and a degree of synergy developed
that carried through the project," Rook says.
The IPD team was collocated on the project site beginning six months
prior to construction start in March 2014, collaborating on Cooper's vision
as well as his conditions of satisfaction, which focused not only on getting
the community engaged but identifying the problems that existed at the
current facility and how the design and construction of the replacement
could change those perceptions. "Those conditions of satisfaction went a
long way in making sure the community was going to be happy with the end

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Table of Contents for the Digital Edition of Healthcare Design - June/July 2017

Healthcare Design - June/July 2017
Contents
Editorial
Show Talk
Photo Tour
Pack Your Bags
First Look
Love Story
Starting Point
Process Improvement
Product Spotlight
The Center
Face Time
Healthcare Design - June/July 2017 - Healthcare Design - June/July 2017
Healthcare Design - June/July 2017 - Cover2
Healthcare Design - June/July 2017 - 1
Healthcare Design - June/July 2017 - 2
Healthcare Design - June/July 2017 - Contents
Healthcare Design - June/July 2017 - 4
Healthcare Design - June/July 2017 - 5
Healthcare Design - June/July 2017 - 6
Healthcare Design - June/July 2017 - 7
Healthcare Design - June/July 2017 - 8
Healthcare Design - June/July 2017 - Editorial
Healthcare Design - June/July 2017 - Show Talk
Healthcare Design - June/July 2017 - 11
Healthcare Design - June/July 2017 - 12
Healthcare Design - June/July 2017 - 13
Healthcare Design - June/July 2017 - Photo Tour
Healthcare Design - June/July 2017 - 15
Healthcare Design - June/July 2017 - 16
Healthcare Design - June/July 2017 - 17
Healthcare Design - June/July 2017 - 18
Healthcare Design - June/July 2017 - Pack Your Bags
Healthcare Design - June/July 2017 - 20
Healthcare Design - June/July 2017 - 21
Healthcare Design - June/July 2017 - 22
Healthcare Design - June/July 2017 - First Look
Healthcare Design - June/July 2017 - Love Story
Healthcare Design - June/July 2017 - 25
Healthcare Design - June/July 2017 - 26
Healthcare Design - June/July 2017 - 27
Healthcare Design - June/July 2017 - 28
Healthcare Design - June/July 2017 - 29
Healthcare Design - June/July 2017 - 30
Healthcare Design - June/July 2017 - 31
Healthcare Design - June/July 2017 - 32
Healthcare Design - June/July 2017 - 33
Healthcare Design - June/July 2017 - 34
Healthcare Design - June/July 2017 - 35
Healthcare Design - June/July 2017 - Starting Point
Healthcare Design - June/July 2017 - 37
Healthcare Design - June/July 2017 - 38
Healthcare Design - June/July 2017 - 39
Healthcare Design - June/July 2017 - 40
Healthcare Design - June/July 2017 - 41
Healthcare Design - June/July 2017 - 42
Healthcare Design - June/July 2017 - 43
Healthcare Design - June/July 2017 - 44
Healthcare Design - June/July 2017 - 45
Healthcare Design - June/July 2017 - 46
Healthcare Design - June/July 2017 - 47
Healthcare Design - June/July 2017 - 48
Healthcare Design - June/July 2017 - Process Improvement
Healthcare Design - June/July 2017 - 50
Healthcare Design - June/July 2017 - 51
Healthcare Design - June/July 2017 - 52
Healthcare Design - June/July 2017 - 53
Healthcare Design - June/July 2017 - Product Spotlight
Healthcare Design - June/July 2017 - 55
Healthcare Design - June/July 2017 - 56
Healthcare Design - June/July 2017 - 57
Healthcare Design - June/July 2017 - The Center
Healthcare Design - June/July 2017 - 59
Healthcare Design - June/July 2017 - 60
Healthcare Design - June/July 2017 - 61
Healthcare Design - June/July 2017 - 62
Healthcare Design - June/July 2017 - 63
Healthcare Design - June/July 2017 - Face Time
Healthcare Design - June/July 2017 - Cover3
Healthcare Design - June/July 2017 - Cover4
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