Healthcare Design - June/July 2017 - 32

cultural elements should be considered in the
design-a primer in what does and doesn't appeal to the Cherokee. "We as architects are always looking for what we can do to make our
buildings have a sense of place, how can they
relate specifically to what our client is trying to
do. And these artistic things we gleaned from the
museum workshop were fantastic. I don't think
we would have designed anything the way it was
ultimately designed without having these cultural ideas," Rook says. Influences include native materials like stone and patterns that communicate rain, wind, and fire, and art elements
including pottery and carvings as well as a river
pattern that tells an evolution story of the Cherokee through graphics inlaid in the building's
terrazzo floor.
Additionally, to answer community requests
for the hospital's Great Smoky Mountains locale to be brought indoors, a tree form element
was created to serve as the theme for the building's central spine, with branches used in millwork on headwalls and nurses' stations and
patterns in the graphics, signage, and even in
structural supports.

One of the requirements
given to the IPD
team was to bring
hospitality into the
patient rooms, which
inspired the design of
ornate headwalls and
footwalls that use the
tree motif. Although
more efficient and
less expensive options
were considered, the
team determined that
the resulting effect was
worth the investment.
"We agreed it was a
priority and absorbed
the cost," Cooper says.

After a year in operation, Cooper says the building
is exceeding expectations, with collocation spaces
of care teams improving performance, while patient satisfaction and employee satisfaction are
improving, too. "We're seeing the process changes, and the outcomes are soon to follow," he says.
Some lessons were learned, too. For example,
an operational method aimed at reducing the
feeling of waiting by calling patients into exam
rooms early hasn't gone over as well as expected, with patients preferring to spend their time
in those spacious waiting rooms with the fireplaces. The solution is having nurses avoid loading the rooms too early and better anticipating
when physicians will be available. Another re-

32

J U N E /J U LY 2 01 7

TIM BU CHMAN

RESULTS ARE IN


http://championchair.com http://championchair.com

Table of Contents for the Digital Edition of Healthcare Design - June/July 2017

Healthcare Design - June/July 2017
Contents
Editorial
Show Talk
Photo Tour
Pack Your Bags
First Look
Love Story
Starting Point
Process Improvement
Product Spotlight
The Center
Face Time
Healthcare Design - June/July 2017 - Healthcare Design - June/July 2017
Healthcare Design - June/July 2017 - Cover2
Healthcare Design - June/July 2017 - 1
Healthcare Design - June/July 2017 - 2
Healthcare Design - June/July 2017 - Contents
Healthcare Design - June/July 2017 - 4
Healthcare Design - June/July 2017 - 5
Healthcare Design - June/July 2017 - 6
Healthcare Design - June/July 2017 - 7
Healthcare Design - June/July 2017 - 8
Healthcare Design - June/July 2017 - Editorial
Healthcare Design - June/July 2017 - Show Talk
Healthcare Design - June/July 2017 - 11
Healthcare Design - June/July 2017 - 12
Healthcare Design - June/July 2017 - 13
Healthcare Design - June/July 2017 - Photo Tour
Healthcare Design - June/July 2017 - 15
Healthcare Design - June/July 2017 - 16
Healthcare Design - June/July 2017 - 17
Healthcare Design - June/July 2017 - 18
Healthcare Design - June/July 2017 - Pack Your Bags
Healthcare Design - June/July 2017 - 20
Healthcare Design - June/July 2017 - 21
Healthcare Design - June/July 2017 - 22
Healthcare Design - June/July 2017 - First Look
Healthcare Design - June/July 2017 - Love Story
Healthcare Design - June/July 2017 - 25
Healthcare Design - June/July 2017 - 26
Healthcare Design - June/July 2017 - 27
Healthcare Design - June/July 2017 - 28
Healthcare Design - June/July 2017 - 29
Healthcare Design - June/July 2017 - 30
Healthcare Design - June/July 2017 - 31
Healthcare Design - June/July 2017 - 32
Healthcare Design - June/July 2017 - 33
Healthcare Design - June/July 2017 - 34
Healthcare Design - June/July 2017 - 35
Healthcare Design - June/July 2017 - Starting Point
Healthcare Design - June/July 2017 - 37
Healthcare Design - June/July 2017 - 38
Healthcare Design - June/July 2017 - 39
Healthcare Design - June/July 2017 - 40
Healthcare Design - June/July 2017 - 41
Healthcare Design - June/July 2017 - 42
Healthcare Design - June/July 2017 - 43
Healthcare Design - June/July 2017 - 44
Healthcare Design - June/July 2017 - 45
Healthcare Design - June/July 2017 - 46
Healthcare Design - June/July 2017 - 47
Healthcare Design - June/July 2017 - 48
Healthcare Design - June/July 2017 - Process Improvement
Healthcare Design - June/July 2017 - 50
Healthcare Design - June/July 2017 - 51
Healthcare Design - June/July 2017 - 52
Healthcare Design - June/July 2017 - 53
Healthcare Design - June/July 2017 - Product Spotlight
Healthcare Design - June/July 2017 - 55
Healthcare Design - June/July 2017 - 56
Healthcare Design - June/July 2017 - 57
Healthcare Design - June/July 2017 - The Center
Healthcare Design - June/July 2017 - 59
Healthcare Design - June/July 2017 - 60
Healthcare Design - June/July 2017 - 61
Healthcare Design - June/July 2017 - 62
Healthcare Design - June/July 2017 - 63
Healthcare Design - June/July 2017 - Face Time
Healthcare Design - June/July 2017 - Cover3
Healthcare Design - June/July 2017 - Cover4
https://www.nxtbook.com/nxtbooks/healthcaredesign/202010
https://www.nxtbook.com/nxtbooks/healthcaredesign/202009
https://www.nxtbook.com/nxtbooks/healthcaredesign/202008
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200607
https://www.nxtbook.com/nxtbooks/healthcaredesign/202005
https://www.nxtbook.com/nxtbooks/healthcaredesign/202004
https://www.nxtbook.com/nxtbooks/healthcaredesign/202003
https://www.nxtbook.com/nxtbooks/healthcaredesign/20200102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201912
https://www.nxtbook.com/nxtbooks/healthcaredesign/201911
https://www.nxtbook.com/nxtbooks/healthcaredesign/201910
https://www.nxtbook.com/nxtbooks/healthcaredesign/201909
https://www.nxtbook.com/nxtbooks/healthcaredesign/201908
https://www.nxtbook.com/nxtbooks/healthcaredesign/20190607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201905
https://www.nxtbook.com/nxtbooks/healthcaredesign/201904
https://www.nxtbook.com/nxtbooks/healthcaredesign/201903
https://www.nxtbook.com/nxtbooks/healthcaredesign/201902
https://www.nxtbook.com/nxtbooks/healthcaredesign/201901
https://www.nxtbook.com/nxtbooks/healthcaredesign/201812
https://www.nxtbook.com/nxtbooks/healthcaredesign/201811
https://www.nxtbook.com/nxtbooks/healthcaredesign/201810
https://www.nxtbook.com/nxtbooks/healthcaredesign/201809
https://www.nxtbook.com/nxtbooks/healthcaredesign/201808
https://www.nxtbook.com/nxtbooks/healthcaredesign/20180607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201805
https://www.nxtbook.com/nxtbooks/healthcaredesign/201804
https://www.nxtbook.com/nxtbooks/healthcaredesign/201803
https://www.nxtbook.com/nxtbooks/healthcaredesign/201802
https://www.nxtbook.com/nxtbooks/healthcaredesign/201801
https://www.nxtbook.com/nxtbooks/healthcaredesign/201712
https://www.nxtbook.com/nxtbooks/healthcaredesign/201711
https://www.nxtbook.com/nxtbooks/healthcaredesign/201710
https://www.nxtbook.com/nxtbooks/healthcaredesign/201709
https://www.nxtbook.com/nxtbooks/healthcaredesign/201708
https://www.nxtbook.com/nxtbooks/healthcaredesign/201706
https://www.nxtbook.com/nxtbooks/healthcaredesign/201705
https://www.nxtbook.com/nxtbooks/healthcaredesign/201704
https://www.nxtbook.com/nxtbooks/healthcaredesign/201703
https://www.nxtbook.com/nxtbooks/healthcaredesign/201702
https://www.nxtbook.com/nxtbooks/healthcaredesign/201701
https://www.nxtbook.com/nxtbooks/healthcaredesign/201612
https://www.nxtbook.com/nxtbooks/healthcaredesign/201611
https://www.nxtbook.com/nxtbooks/healthcaredesign/201610
https://www.nxtbook.com/nxtbooks/healthcaredesign/201609
https://www.nxtbook.com/nxtbooks/healthcaredesign/201608
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160607
https://www.nxtbook.com/nxtbooks/healthcaredesign/201605
https://www.nxtbook.com/nxtbooks/healthcaredesign/201604
https://www.nxtbook.com/nxtbooks/healthcaredesign/201603
https://www.nxtbook.com/nxtbooks/healthcaredesign/20160102
https://www.nxtbook.com/nxtbooks/healthcaredesign/201512
https://www.nxtbook.com/nxtbooks/healthcaredesign/201511
https://www.nxtbook.com/nxtbooks/healthcaredesign/201510
https://www.nxtbook.com/nxtbooks/healthcaredesign/201509
https://www.nxtbook.com/nxtbooks/healthcaredesign/201508
https://www.nxtbook.com/nxtbooks/healthcaredesign/201506
https://www.nxtbook.com/nxtbooks/healthcaredesign/201505
https://www.nxtbook.com/nxtbooks/healthcaredesign/201504
https://www.nxtbook.com/nxtbooks/healthcaredesign/201503
https://www.nxtbook.com/nxtbooks/healthcaredesign/201501
https://www.nxtbook.com/nxtbooks/healthcaredesign/201412
https://www.nxtbook.com/nxtbooks/healthcaredesign/201410
https://www.nxtbook.com/nxtbooks/healthcaredesign/201409
https://www.nxtbook.com/nxtbooks/healthcaredesign/201408
https://www.nxtbook.com/nxtbooks/healthcaredesign/201407
https://www.nxtbook.com/nxtbooks/healthcaredesign/201405
https://www.nxtbook.com/nxtbooks/healthcaredesign/201404
https://www.nxtbook.com/nxtbooks/healthcaredesign/201403
https://www.nxtbook.com/nxtbooks/healthcaredesign/201401
https://www.nxtbook.com/nxtbooks/healthcaredesign/201312
https://www.nxtbook.com/nxtbooks/healthcaredesign/201311
https://www.nxtbook.com/nxtbooks/healthcaredesign/201310
https://www.nxtbook.com/nxtbooks/healthcaredesign/201309
https://www.nxtbook.com/nxtbooks/healthcaredesign/201308
https://www.nxtbookmedia.com