Healthcare Design - September 2017 - 31

An inpatient behavioral health unit at Sinai Health System's Holy Cross Hospital

THE

HCD 10

CLINICIAN

MANUEL HERNANDEZ
MD, MBA, FACEP, CPE, principal and health practice leader,
CannonDesign; assistant professor, department of emergency medicine,
Penn State Health/Milton S. Hershey Medical Center (Chicago)

© CANNONDESIGN, PHOTOGRAPHER LAURA PETERS

WHO HE IS: As a practicing emergency physician, Hernandez has

struck a unique professional balance, bringing an understanding
of the user experience to his role at CannonDesign. Since joining the firm seven years ago, he's supported its transition from a
traditional architecture and engineering practice into a comprehensive healthcare design practice, delivering insight to clients
on strategy, operations, workforce models, consumer experiences, and facility solutions-all with an eye on ensuring the firm's
practice is responsive to the emerging realities of the business of
healthcare, which he's all too familiar with. At Penn State Health/
Milton S. Hershey Medical Center, he serves as an attending physician, providing patient care to adult and pediatric patients in the
Level 1 trauma center, seeing as many as 75 patients at any given moment and
collaborating with other physicians and nurses while supervising and directing residents and medical students working in the ED.
YEAR IN REVIEW: Hernandez's unique insight helped shape several projects in
the past year. For Arnot Health in Almira, N.Y., he identified what factors will
affect the system's future care delivery and then translated those findings into

development initiatives, including providing primary care within a 15-minute drive of all people
in the market and embedding behavioral health
services in primary care sites. For Sinai Health
System in New York City, Hernandez lead an effort to re-envision models of care and operations,
identifying solutions such as a short-stay observation unit and behavioral health inpatient unit. For
Hamad Medical Corp. in Doha, Qatar, he supported the development of a comprehensive site plan
and design vision for what will be one of the largest EDs in the world. Additionally, his firsthand
healthcare knowledge has helped lend clarity in
an uncertain time to design colleagues-within
his firm and nationally-publishing articles and
speaking on the current state of healthcare and
other industry challenges. This year he also received recognition from the dean of the College of
Medicine at Penn State for achieving Press Ganey
scores above the 99th percentile.
WHAT'S NEXT: Hernandez has become the first phy-

sician to enroll in the Master of Science in Strategic Design and Management program at The
New School Parsons School of Design. He'll begin
coursework that includes applying design and design thinking methodologies to addressing complex business challenges and expects to earn his
degree in 2018. He plans to leverage this experience to continue advancing disruptive and transformational innovation in design.

SEPTEMBER 2017

31



Table of Contents for the Digital Edition of Healthcare Design - September 2017

Healthcare Design - September 2017
Contents
Editorial
The HCD 10
From the Publisher
Class Project
5 Strategies for Ambulatory Facility Planning
Making Room for Wound Care
First Look
Breath of Fresh Air
Engineering Winds of Change
Product Spotlight Wayfinding
The Center
Face Time
HCD Expo 2017
Healthcare Design - September 2017 - Healthcare Design - September 2017
Healthcare Design - September 2017 - Cover2
Healthcare Design - September 2017 - 1
Healthcare Design - September 2017 - Contents
Healthcare Design - September 2017 - 3
Healthcare Design - September 2017 - 4
Healthcare Design - September 2017 - 5
Healthcare Design - September 2017 - 6
Healthcare Design - September 2017 - 7
Healthcare Design - September 2017 - 8
Healthcare Design - September 2017 - Editorial
Healthcare Design - September 2017 - The HCD 10
Healthcare Design - September 2017 - From the Publisher
Healthcare Design - September 2017 - 12
Healthcare Design - September 2017 - Class Project
Healthcare Design - September 2017 - 14
Healthcare Design - September 2017 - 15
Healthcare Design - September 2017 - 5 Strategies for Ambulatory Facility Planning
Healthcare Design - September 2017 - Making Room for Wound Care
Healthcare Design - September 2017 - 18
Healthcare Design - September 2017 - First Look
Healthcare Design - September 2017 - 20
Healthcare Design - September 2017 - 21
Healthcare Design - September 2017 - 22
Healthcare Design - September 2017 - 23
Healthcare Design - September 2017 - 24
Healthcare Design - September 2017 - 25
Healthcare Design - September 2017 - 26
Healthcare Design - September 2017 - 27
Healthcare Design - September 2017 - 28
Healthcare Design - September 2017 - 29
Healthcare Design - September 2017 - 30
Healthcare Design - September 2017 - 31
Healthcare Design - September 2017 - 32
Healthcare Design - September 2017 - 33
Healthcare Design - September 2017 - 34
Healthcare Design - September 2017 - 35
Healthcare Design - September 2017 - 36
Healthcare Design - September 2017 - 37
Healthcare Design - September 2017 - Breath of Fresh Air
Healthcare Design - September 2017 - 39
Healthcare Design - September 2017 - 40
Healthcare Design - September 2017 - 41
Healthcare Design - September 2017 - 42
Healthcare Design - September 2017 - 43
Healthcare Design - September 2017 - 44
Healthcare Design - September 2017 - 45
Healthcare Design - September 2017 - 46
Healthcare Design - September 2017 - Engineering Winds of Change
Healthcare Design - September 2017 - 48
Healthcare Design - September 2017 - 49
Healthcare Design - September 2017 - Product Spotlight Wayfinding
Healthcare Design - September 2017 - 51
Healthcare Design - September 2017 - The Center
Healthcare Design - September 2017 - 53
Healthcare Design - September 2017 - 54
Healthcare Design - September 2017 - 55
Healthcare Design - September 2017 - Face Time
Healthcare Design - September 2017 - Cover3
Healthcare Design - September 2017 - Cover4
Healthcare Design - September 2017 - HCD Expo 2017
Healthcare Design - September 2017 - Expo2
Healthcare Design - September 2017 - Expo3
Healthcare Design - September 2017 - Expo4
Healthcare Design - September 2017 - Expo5
Healthcare Design - September 2017 - Expo6
Healthcare Design - September 2017 - Expo7
Healthcare Design - September 2017 - Expo8
Healthcare Design - September 2017 - Expo9
Healthcare Design - September 2017 - Expo10
Healthcare Design - September 2017 - Expo11
Healthcare Design - September 2017 - Expo12
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