Healthcare Design - October 2019 - 56

fac e

Time

ON INDUSTRY TRENDS
"Legacy for
legacy's sake"
design practices. Standardization is important
to maintain a certain
level and quality of
design, but it doesn't
have to stand in the way
of innovation.

W H AT WA S Y O U R F I R S T
H E A LT H C A R E P R O J E C T ?
I was the project lead on the Josie Robertson Surgery
Center for Memorial Sloan Kettering. This was also
ICrave's first foray into the healthcare sector.

F AV O R I T E C I T Y T O V I S I T
Anywhere in southern Spain.

DAVID TAGLIONE

Director, ICrave, New York

FRESH OUT OF grad school in 2004,

W H AT L E S S O N D I D Y O U
L E A R N F R O M T H AT P R O J E C T
T H AT Y O U S T I L L C A R RY W I T H
Y O U T O D AY ?
That any real design solution for patients needs to
also solve for the staff. If you can provide space for
staff to take care of their daily needs, then you can
build an empowered team, which leads to better
care. Simple things like a place to make a quick,
private phone call go a long way to helping staff feel
appreciated.

F AV O R I T E ...
W EEK E N D A CT IVIT Y Hosting a barbecue.
M O V I E C H A RACT E R Lightning McQueen from
"Cars." (Thanks to my son.)
S N A C K W H E N Y OU TRAVEL Ramen when I'm in
Asia; pretzels in the U.S.
BA ND/MUSICAL AR T IST
Pixies.
A P P Smooth Parking for street
parking. The design is horrible but
finding a parking spot in Brooklyn
can be challenging.
S P OR T S Basketball (watch),
table tennis (play).
TEA M S Chicago Bears (football), Milwaukee Bucks
(basketball).

David Taglione was the fifth team
member to join ICrave (New York).
He's since helped the studio grow
from its hospitality roots to a 40-person-plus
firm with projects across a variety of sectors, including retail, dining, workplace, airport, and,
most recently, healthcare. Named director in
2014, Taglione's work has evolved, too, with him
most recently working on a range of healthcare
projects, including the Memorial Sloan Kettering (MSK) David H. Koch Center for Cancer Care, HSS Sports Medicine Institute, and
MSK Josie Robertson Surgery Center. Part of
Taglione's success in healthcare is his ability to
bring a multisector approach to projects. "One
of the primary concepts that emerged early on
[in our work in airports] is the understanding
that if we could solve for the anxiety of a traveler, we could then build a new experience," he
says. "This thinking has a very clear parallel to
challenges the healthcare industry faces." Another opportunity he sees is facilitating the industry's adoption of technology. "Evolving this
will be crucial for the healthcare industry to remain the primary source of quality information
and care."-Anne DiNardo

GU I LTY P L E A SUR E Potato chips.

T H R E E W O R D S T H AT D E S C R I B E
YOUR DESIGN AESTHETIC

OCTOBER 2019

MORNING PERSON OR NIGHT
OWL?
Used to be night person. But, again, now I'm a dad, so
it's morning.

BEER, WINE, OR LIQUOR?
Wine, pinot noir.

HOW DID YOU MAKE YOUR
FIRST DOLLAR?
Probably in a bingo hall as a preteen.

D O G O R C AT ?
Dog. Every new person at
ICrave picks a spirit animal as
part of their intro to the team.
It's an initiation. This past
year, about 50 percent of our
new team members were cat
people. I also have a Corgi and
have had other dogs in my life
in the past. I think I just lean dog.

YOUR GO-TO KARAOKE SONG?
"It's the End of the World as We Know It (And I Feel
Fine)" by R.E.M.

FIRST ALBUM YOU EVER
BOUGHT?
R.E.M.'s "Eponymous."

Y O U R H I D D E N TA L E N T ?
Juggling. I'm not very good, though.

I F I WA S N ' T A N A R C H I T E C T,
I WOULD BE ...
A filmmaker, carpenter, or scientist.

"Do the thing you fear,
and the death
of fear is
certain."

BO O K S "Ishmael" by Daniel Quinn or "Cosmos" by
Carl Sagan.

56

I'm a dad, so usually with my 2-year-old son, Knox.

F AV O R I T E Q U O T E

I C E C RE A M F L AVOR Green tea.

1 brave
2 modern
3 innovative

OUTSIDE THE OFFICE, YOU'LL
L I K E LY F I N D M E ... .

-Mark Twain
TAGLIONE SERVED AS PROJECT LEAD FOR THE MEMORIAL SLOAN
KETTERING JOSIE ROBERTS ON SURGERY CENTER IN NEW YORK.

HCDMAGAZINE.COM

CHRIS COOPER

Breaking down barriers between staff
and patients. Softening
this boundary and providing for a more hospitable,
empathetic check-in experience is the starting point
to building a relationship
with your patients.
http://www.HCDMAGAZINE.COM
Healthcare Design - October 2019

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