Healthcare Design - March 2020 - 17

4/4

RESEARCH BRIEF

For this study, the team focused specifically on the

L I S T E N U P, Q U I E T D O W N

five patient rooms directly across and adjacent to

C O N T R O L L I N G E X C E S SI VE noise in healthcare

the central nurses' station over two six-week phases

environments has long been an industry goal.

of pre- and post-implementation of interventions,

However, recent design solutions to support compet-

with both staff surveys and patient interviews used

ing interests, ranging from aesthetics to efficiency

to assess effectiveness, the study states. Prior to

to infection control, may contribute to the noise

implementation, staff educational sessions discussed

problem-for example, replacing carpeting with

noise-reduction strategies such as closing doors,

hardwood or tile flooring improves cleanability but

limiting overhead paging, and posting quiet signs;

also intensifies sounds.

next, those strategies were used for six weeks before
surveys and interviews were conducted again.

It's an issue that researchers explored recently. "The Hospital (Not So) Quiet

Ultimately, the researchers found that staff surveys

Zone: Creating an Environment for Patient Satisfaction Through Noise Reduction
Strategies" by Linda Walker and Cherry A. Karl was published in the Health
Environments Research & Design Journal (HERD) last year, sharing the results of
a study conducted in a 12-bed adult outpatient cardiology unit.
The unit, although outpatient, frequently has patients remaining there overnight
for observation, with numerous patients and families entering throughout the day.
It's designed with 10 rooms in the main hall and a nurses' station located midway;
a nutrition station and staff breakroom are also next to the patient rooms and
nurses' station. And while the unit supports desired workflow and constant patient
monitoring, the report states, the layout (and hardwood floors) also contributes to
creating a noisy environment that negatively impacts patients, their recovery, and
hospital satisfaction.

The full text of this
research study in
HERD is available
exclusively to
Healthcare Design
readers through
April 10 by accessing the link
here: https://bit.
ly/2w2w6Ff.

confirmed noise was an issue in the unit, particularly
affecting communication, and correlated with patient
responses that the unit was noisy, the report states.
Post-implementation feedback showed that strategies
to reduce the din helped create a "quiet/mostly quiet"
space. In conclusion, the study identified the use of
staff education and visual cues as effective tools in
managing noise, especially if supported by management, and that a decrease in noise levels improved
patient satisfaction and created a less stressful work
environment.-Jennifer Kovacs Silvis 

MARCH 2020

17


https://journals.sagepub.com/stoken/default+domain/DUKS9PFWWJZG7SQTPFZH/full https://journals.sagepub.com/stoken/default+domain/DUKS9PFWWJZG7SQTPFZH/full http://www.comfortek.com/better http://www.comfortek.com/better https://www.deepstreamdesign.com/

Healthcare Design - March 2020

Table of Contents for the Digital Edition of Healthcare Design - March 2020

Healthcare Design - March 2020
Editorial
Show Talk
Fuel for Change
Hospital Hotspots
Listen Up, Quiet Down
Special Report: Introduction
Special Report: Elevate & Evolve
Special Report: Support Network
Planning and Design
Product Spotlight
The Center
Supplement to Healthcare Design
Face Time
Healthcare Design - March 2020 - Healthcare Design - March 2020
Healthcare Design - March 2020 - Cover2
Healthcare Design - March 2020 - 1
Healthcare Design - March 2020 - 2
Healthcare Design - March 2020 - 3
Healthcare Design - March 2020 - 4
Healthcare Design - March 2020 - 5
Healthcare Design - March 2020 - 6
Healthcare Design - March 2020 - 7
Healthcare Design - March 2020 - 8
Healthcare Design - March 2020 - Editorial
Healthcare Design - March 2020 - Show Talk
Healthcare Design - March 2020 - 11
Healthcare Design - March 2020 - 12
Healthcare Design - March 2020 - Fuel for Change
Healthcare Design - March 2020 - 14
Healthcare Design - March 2020 - 15
Healthcare Design - March 2020 - Hospital Hotspots
Healthcare Design - March 2020 - Listen Up, Quiet Down
Healthcare Design - March 2020 - Special Report: Introduction
Healthcare Design - March 2020 - 19
Healthcare Design - March 2020 - Special Report: Elevate & Evolve
Healthcare Design - March 2020 - 21
Healthcare Design - March 2020 - 22
Healthcare Design - March 2020 - 23
Healthcare Design - March 2020 - 24
Healthcare Design - March 2020 - 25
Healthcare Design - March 2020 - Special Report: Support Network
Healthcare Design - March 2020 - 27
Healthcare Design - March 2020 - 28
Healthcare Design - March 2020 - 29
Healthcare Design - March 2020 - 30
Healthcare Design - March 2020 - Planning and Design
Healthcare Design - March 2020 - 32
Healthcare Design - March 2020 - 33
Healthcare Design - March 2020 - Product Spotlight
Healthcare Design - March 2020 - 35
Healthcare Design - March 2020 - 36
Healthcare Design - March 2020 - 37
Healthcare Design - March 2020 - The Center
Healthcare Design - March 2020 - 39
Healthcare Design - March 2020 - 40
Healthcare Design - March 2020 - Supplement to Healthcare Design
Healthcare Design - March 2020 - 42
Healthcare Design - March 2020 - 43
Healthcare Design - March 2020 - 44
Healthcare Design - March 2020 - 45
Healthcare Design - March 2020 - 46
Healthcare Design - March 2020 - 47
Healthcare Design - March 2020 - 48
Healthcare Design - March 2020 - 49
Healthcare Design - March 2020 - 50
Healthcare Design - March 2020 - 51
Healthcare Design - March 2020 - 52
Healthcare Design - March 2020 - 53
Healthcare Design - March 2020 - 54
Healthcare Design - March 2020 - 55
Healthcare Design - March 2020 - Face Time
Healthcare Design - March 2020 - Cover3
Healthcare Design - March 2020 - Cover4
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