Healthcare Design - October 2020 - 28

F

28

OCTOBER 2020

TOP: As part of the new
arrival experience,
patients are greeted by a
concierge and directed to
open tables with tablets
for check-in, while those
who need additional
assistance can visit a
staffed desk. ABOVE: A
co-working hub serves as
a place for clinical and
administrative staff to
meet and conduct focused
work, while full-time
providers have dedicated
desks in a shared office.

a healthcare facility. While the existing structure offered a number of
advantages including high visibility (it's attached to an above-ground
parking garage that's the tallest structure in the development) and a
shortened construction schedule, there were hurdles to clear, specifically in how patients and visitors arrive and navigate the building.
Ultimately, the new 83,000-square-foot Henry Ford Medical Center-
Bloomfield Township opened in January.
SEA CHANGE

Before devising plans for the project, which is spread across two floors
and includes 85 exam rooms and primary and specialty care services,
the team began with an extensive visioning process, followed by site
tours of HFHS' existing ambulatory care centers, and culminating in

HCDMAGAZINE.COM

© RYAN S OUTHEN

O U N D E D I N 1 9 1 5 by automaker Henry Ford, Henry
Ford Health System (HFHS;
Detroit) today includes six
hospitals, more than 50 medical centers, and an integrated medical group practicing
more than 40 specialties.
Despite its comprehensive care offering, HFHS
desired a greater presence-particularly in
terms of specialty care-in certain areas of
southeast Michigan. " We do just about everything, " says Douglas Ditri, COO, system ambulatory operations at HFHS. " But we're not
everywhere. " With the decision to embark on
an expansion plan to offer care that's closer to
patients' homes, HFHS made plans to start with
the first of three new outpatient centers in an
area close to two of its existing hospitals.
The bones of a vacant building, originally designed to house a big-box store, offered HFHS
a rare blank slate to create not only a striking, modern facility but also a fresh, patientcentered approach to its ambulatory care offering with a new operational model. " It was
unlike anything they had done in a long time, "
says Bonny Slater, senior associate at Gensler
(Washington, D.C.), which, in addition to an
upfront visioning process, was tasked with the
programming, planning, and design and architecture for the building interior.
However, a major challenge for the project
team was working with the shell of an existing
building that wasn't designed to accommodate


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Healthcare Design - October 2020

Table of Contents for the Digital Edition of Healthcare Design - October 2020

Healthcare Design - October 2020
Editorial
Show Talk
Prime Location
Reasn Tosmile
Three Ways to Improve Roi on Outpatient Projects
Rise and Shine
Fresh Take
Planning And Construction Step By Step
The Center
Face Time
Healthcare Design - October 2020 - Intro
Healthcare Design - October 2020 - Healthcare Design - October 2020
Healthcare Design - October 2020 - Cover2
Healthcare Design - October 2020 - 1
Healthcare Design - October 2020 - 2
Healthcare Design - October 2020 - 3
Healthcare Design - October 2020 - 4
Healthcare Design - October 2020 - 5
Healthcare Design - October 2020 - 6
Healthcare Design - October 2020 - 7
Healthcare Design - October 2020 - 8
Healthcare Design - October 2020 - Editorial
Healthcare Design - October 2020 - Show Talk
Healthcare Design - October 2020 - 11
Healthcare Design - October 2020 - 12
Healthcare Design - October 2020 - Prime Location
Healthcare Design - October 2020 - 14
Healthcare Design - October 2020 - 15
Healthcare Design - October 2020 - Reasn Tosmile
Healthcare Design - October 2020 - Three Ways to Improve Roi on Outpatient Projects
Healthcare Design - October 2020 - 18
Healthcare Design - October 2020 - 19
Healthcare Design - October 2020 - Rise and Shine
Healthcare Design - October 2020 - 21
Healthcare Design - October 2020 - 22
Healthcare Design - October 2020 - 23
Healthcare Design - October 2020 - 24
Healthcare Design - October 2020 - 25
Healthcare Design - October 2020 - Fresh Take
Healthcare Design - October 2020 - 27
Healthcare Design - October 2020 - 28
Healthcare Design - October 2020 - 29
Healthcare Design - October 2020 - 30
Healthcare Design - October 2020 - Planning And Construction Step By Step
Healthcare Design - October 2020 - 32
Healthcare Design - October 2020 - 33
Healthcare Design - October 2020 - 34
Healthcare Design - October 2020 - 35
Healthcare Design - October 2020 - 36
Healthcare Design - October 2020 - 37
Healthcare Design - October 2020 - 38
Healthcare Design - October 2020 - The Center
Healthcare Design - October 2020 - 40
Healthcare Design - October 2020 - 41
Healthcare Design - October 2020 - 42
Healthcare Design - October 2020 - 43
Healthcare Design - October 2020 - 44
Healthcare Design - October 2020 - 45
Healthcare Design - October 2020 - 46
Healthcare Design - October 2020 - 47
Healthcare Design - October 2020 - Face Time
Healthcare Design - October 2020 - Cover3
Healthcare Design - October 2020 - Cover4
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