Healthcare Design - January/February 2021 - 15

3/4

SURVEY FINDS LOCATION AND WAIT TIME
TOP FACTORS IN PATIENT EXPERIENCE
PROXIMITY TO a
healthcare facility may
be a bigger factor than
ever in where patients
choose to seek care,
according to a recent
survey by JLL, a real
estate and investment
management firm. In the
poll, 83 percent of patients stated they would
prefer to be near their
care rather than driving
farther to a new or
renovated facility. Only
36 percent of survey
participants said they
checked reviews prior
to an appointment.
The firm also looked

at what patients notice
most during a visit,
with cleanliness, safety,
accessible parking,
and staffing as top
factors that patients
noted as contributing
to a positive experience on their last visits.
Those unhappy with
their last experience
pointed to lengthy wait
times (34 percent) and
inadequate staffing (28
percent) as the biggest
issues, while unsafe
and dirty/unsanitary
conditions were low on
patients' issues with a
poor experience.

" It's clear that facilities need to focus on
cleanliness and safety
while also enhancing
the patient experience
through proper staffing
to improve efficiency, "
Richard Taylor, divisional president, JLL
Healthcare Solutions, a
division of JLL, said in
a release on the report.
" If a patient is frustrated
with the process of
gaining access to care,
they are unlikely to
even notice the other
qualities of the facility. "
For more information,
visit jll.com.-AD

OUTLOOK

76%

Percentage of private
equity, commercial
real estate, and retail
healthcare executives
who believe COVID-19
has positively impacted
retail healthcare as an
investment target.
SOURCE: 2021 RETAIL HEALTHCARE OUTLOOK: WHY PRIVATE
EQUITY, COMMERCIAL REAL ESTATE, RETAIL HEALTHCARE AND
CONSUMERS AGREE ON " MEDTAIL, " REPORT RELEASED BY TETHER
ADVISORS, A NATIONAL REAL ESTATE CONSULTING FIRM. FOR MORE
INFORMATION, VISIT WWW.TETHERADVISORS.COM.

J A N U A R Y/ F E B R U A R Y 2 0 2 1

15


http://WWW.TETHERADVISORS.COM https://www.us.jll.com/ http://www.moduform.com/ http://www.moduform.com/

Healthcare Design - January/February 2021

Table of Contents for the Digital Edition of Healthcare Design - January/February 2021

Healthcare Design - January/february 2021
Editorial
Show Talk
Winning Transformation
Asid Releases Interior Design Resiliency Report
Power of Prevention
Product Spotlight
32 Company Listings
Category Index
Category Listings
Face Time
Healthcare Design - January/February 2021 - Healthcare Design - January/february 2021
Healthcare Design - January/February 2021 - Cover2
Healthcare Design - January/February 2021 - 1
Healthcare Design - January/February 2021 - 2
Healthcare Design - January/February 2021 - 3
Healthcare Design - January/February 2021 - 4
Healthcare Design - January/February 2021 - 5
Healthcare Design - January/February 2021 - 6
Healthcare Design - January/February 2021 - 7
Healthcare Design - January/February 2021 - 8
Healthcare Design - January/February 2021 - Editorial
Healthcare Design - January/February 2021 - Show Talk
Healthcare Design - January/February 2021 - 11
Healthcare Design - January/February 2021 - 12
Healthcare Design - January/February 2021 - Winning Transformation
Healthcare Design - January/February 2021 - 14
Healthcare Design - January/February 2021 - 15
Healthcare Design - January/February 2021 - Asid Releases Interior Design Resiliency Report
Healthcare Design - January/February 2021 - 17
Healthcare Design - January/February 2021 - Power of Prevention
Healthcare Design - January/February 2021 - 19
Healthcare Design - January/February 2021 - 20
Healthcare Design - January/February 2021 - 21
Healthcare Design - January/February 2021 - 22
Healthcare Design - January/February 2021 - 23
Healthcare Design - January/February 2021 - 24
Healthcare Design - January/February 2021 - Product Spotlight
Healthcare Design - January/February 2021 - 26
Healthcare Design - January/February 2021 - 27
Healthcare Design - January/February 2021 - 28
Healthcare Design - January/February 2021 - 29
Healthcare Design - January/February 2021 - 30
Healthcare Design - January/February 2021 - 31
Healthcare Design - January/February 2021 - 32 Company Listings
Healthcare Design - January/February 2021 - 33
Healthcare Design - January/February 2021 - 34
Healthcare Design - January/February 2021 - 35
Healthcare Design - January/February 2021 - 36
Healthcare Design - January/February 2021 - 37
Healthcare Design - January/February 2021 - 38
Healthcare Design - January/February 2021 - 39
Healthcare Design - January/February 2021 - 40
Healthcare Design - January/February 2021 - 41
Healthcare Design - January/February 2021 - 42
Healthcare Design - January/February 2021 - 43
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Healthcare Design - January/February 2021 - 46
Healthcare Design - January/February 2021 - 47
Healthcare Design - January/February 2021 - 48
Healthcare Design - January/February 2021 - 49
Healthcare Design - January/February 2021 - 50
Healthcare Design - January/February 2021 - 51
Healthcare Design - January/February 2021 - 52
Healthcare Design - January/February 2021 - 53
Healthcare Design - January/February 2021 - 54
Healthcare Design - January/February 2021 - 55
Healthcare Design - January/February 2021 - 56
Healthcare Design - January/February 2021 - 57
Healthcare Design - January/February 2021 - 58
Healthcare Design - January/February 2021 - 59
Healthcare Design - January/February 2021 - 60
Healthcare Design - January/February 2021 - 61
Healthcare Design - January/February 2021 - 62
Healthcare Design - January/February 2021 - 63
Healthcare Design - January/February 2021 - Category Index
Healthcare Design - January/February 2021 - 65
Healthcare Design - January/February 2021 - Category Listings
Healthcare Design - January/February 2021 - 67
Healthcare Design - January/February 2021 - 68
Healthcare Design - January/February 2021 - 69
Healthcare Design - January/February 2021 - 70
Healthcare Design - January/February 2021 - 71
Healthcare Design - January/February 2021 - 72
Healthcare Design - January/February 2021 - 73
Healthcare Design - January/February 2021 - 74
Healthcare Design - January/February 2021 - 75
Healthcare Design - January/February 2021 - 76
Healthcare Design - January/February 2021 - 77
Healthcare Design - January/February 2021 - 78
Healthcare Design - January/February 2021 - 79
Healthcare Design - January/February 2021 - 80
Healthcare Design - January/February 2021 - 81
Healthcare Design - January/February 2021 - 82
Healthcare Design - January/February 2021 - 83
Healthcare Design - January/February 2021 - 84
Healthcare Design - January/February 2021 - 85
Healthcare Design - January/February 2021 - 86
Healthcare Design - January/February 2021 - 87
Healthcare Design - January/February 2021 - Face Time
Healthcare Design - January/February 2021 - Cover3
Healthcare Design - January/February 2021 - Cover4
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